Samsung HT-TKP75R/XFO, HT-KP70R/XFO manual Before Calling for Service, Symptom Check/Remedy

Page 44

Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disc tray does not open.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

 

 

 

Playback does not start.

• Check the region number of the DVD.

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this DVD

 

player.

 

• Make sure that the rating level is correct.

 

 

 

 

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

Play/Pause button is pressed.

• Wipe the disc clean.

 

 

 

 

 

 

 

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step

motion playback.

 

• Are the speakers connected properly? Is the speaker setup

 

correctly customized?

 

• Is the disc severely damaged?

Sound can be heard only

• When listening to a CD or radio, sound is output to the front

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

 

 

 

 

from a few speakers and

(Dolby Pro Logic II) on the remote control to use all six speakers.

not all six.

• Make sure that the DVD disc is 5.1-CH compatible.

• If you set C, SL, and SR to NONE in the speaker mode in the

 

audio setup of the setup screen, no sound is heard from the

 

center speaker and the front left and right speakers. Set C, SL,

 

and SR to SMALL.

 

 

 

 

 

 

 

Picture does not appear, sound

• Was the DVD player suddenly moved from a cold place to a warm

is not produced, or the disc

one? When condensation forms inside the player, remove the disc

and let the player stand for 1 or 2 hours with the power on. (You

tray opens 2 to 5 seconds later.

can use the player again after condensation disappears.)

 

 

 

 

 

 

 

Dolby Digital 5.1 CH

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1

Surround Sound is not

CH Surround Sound is produced only if the disc is recorded with

5.1 channel sound.

produced.

• Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

 

the information display?

 

 

 

 

 

 

 

Symptom

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

 

 

 

 

 

 

The remote control does not

• Is the remote control being operated within its operation range of

work.

angle and distance?

 

 

• Are the batteries exhausted?

 

 

 

 

 

 

Audio language and

• Audio language and subtitles will not work for DVDs not containing

subtitles do not work.

them. And depending on the disc, they may work differently.

 

 

 

 

 

 

Menu screen does not appear even

• Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

 

 

 

 

 

 

Aspect ratio cannot be

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

changed.

ratio only. Refer to the DVD disc jacket and then select the

 

appropriate function.

 

 

Can't receive radio

• Is the antenna connected properly?

 

 

broadcast.

• If the antenna's input signal is weak, install an external FM

antenna in an area with good reception.

• The main unit is not working.

 

 

 

 

 

 

 

 

 

 

• Turn off the power and hold the

button on the main unit for

(Example: The power goes out or

longer than 5 seconds.

 

 

strange noise is heard.)

 

 

 

 

 

 

 

• The DVD player is not

Using the RESET function will erase all stored settings.

working normally.

Do not use this unless necessary.

 

 

 

 

 

 

 

•While “NO DISC” message appears on the display of main unit, hold

The password for rating

the main unit's

button for longer than 5 seconds.“INITIALIZE”

level has been forgotten.

appears on the display and all settings will return to the default values.

• Press the POWER button.

 

Using the RESET function will erase all stored settings.

 

Do not use this unless necessary.

GB

MISCELLANEOUS

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Contents DVD Karoke Home Theater System AH68-01692ASafety Warnings PrecautionsContents Copy Protection CD-R DiscsCD-R MP3 Discs CD-R Jpeg DiscsDescription Front Panel Rear PanelRemote Control Range of Operation of the Remote ControlReplace the battery cover Insert Remote BatteriesConnecting the Speakers Responding jacks on your television Method 1 Composite Video ............... Good QualityMethod 2 Scart ............... Better Quality Press Stop button FM antenna connectionAM antenna connection Cooling FanConnecting an External Digital Component Connecting an External Analog ComponentOptical Cable Audio CablePress TV/VIDEO Press DVD ReceivDisc terminology Disc Playback MP3-CD Playback Press Cursor , , , buttons during playback Jpeg File Playback JpegPress To skip to the next slide DivX Playback To stop playback, press the Stop button Safe USB RemovalUSB devices that support USB Mass Storage Supported FormatsDisplaying Disc Information Press Info buttonPress and hold Press Slow buttonSkipping Scenes/Songs Briefly pressPress Repeat button Repeat Playback OptionsAngle Function DVD Repeat PlaybackStep Function DVD VCD EZ View Function DVD Zoom Screen Enlarge FunctionUsing the Title Menu DVD Moving Directly to a Scene/SongSetting the Language Stop mode Press Menu buttonSelect ‘Language’ Then press Enter button Press Return button to return to the previous levelStop mode Adjusting the TV Aspect Ratio Screen SizePress Menu ButtonSetting the Password Setting the Wallpaper Jpeg DVD VCD Power will Turn off and then back on1PLAY/PAUSE button when an image you like appears Button‘Audio’ and then Setting the Speaker ModeSpeaker Setup Press the Enter button again Setting the Delay Time Setting the Test Tone Stop or no discMode, press Menu buttonSetting the Audio Quality Press Sound Edit button and then press CursorPress Sound Edit button and then press CursorPress DSP/EQ button AV Sync SetupPress the Menu button Press PL II Effect button Dolby Pro Logic II ModePress PL II Mode To adjust the echo level Microphone Playing DVD-OK DiscsConnect Microphone to the MIC jack on the front panel To Stop During AccompanimentTo Cancel the Reservation Cancel buttonDVD-OK Repeat Play Reserve buttonSinging Favorite Song Favorite Song FunctionSaving Favorite Song Search Song Function Search by Language Structure of Song SearchPress , button To select the song you want Search Song Function Con’tSearching Duet Song Searching by Genre Searching by Hits Songs Key ControlTempo Control KEY Control buttonsMale-Female Key Control Melody FunctionMale-Female Key Control Melody FunctionSetting the Chorus Setting the FanfareLoad a DVD-OK Press Menu Discs Button Load a DVD-OKSetting the Average Score Setting the ShadowPresetting Stations Listening to RadioPTY Program Type indication and PTY-SEARCH function What information can RDS signals provide?About RDS broadcasting Sleep Timer Function Adjusting Display BrightnessUsing Headphones Convenient FunctionsWhen operating a TV with the remote control Press the DVD RECEUVER/TV button toBefore Calling for Service Symptom Check/RemedyLanguage Code List Code LanguageDigital Camera USB Flash DiskMuti Card Reader MP3 Player USB External HDDSpecifications HT-KP70HT-TKP75 1ch speaker systemContact Samsung World Wide Region Country Customer Care Center Web Site
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