Heath Zenith 5213, 5212 manual Troubleshooting Guide, Technical Service, Do Not Send Products

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TROUBLESHOOTING GUIDE

SYMPTOM

POSSIBLE CAUSE

 

 

Light will not

1. Light switch is turned off.

come on.

2. Lamp is loose or burned out.

 

3.

Fuse is blown or circuit breaker is turned off.

 

4.

Daylight turn-off is in effect (recheck after

 

 

dark).

 

5.

Re-aim the sensor to cover desired area.

 

6.

Cable not fully plugged in.

 

 

Light comes on

1. Light Control may be installed in a relatively

in daylight.

 

dark location.

 

2.

Light Control is in Test (Set control switch

 

 

to an ON-TIME position).

 

 

Light comes on

1. LightControlmaybesensingsmallanimals

for no apparent

 

or automobile traffic (re-aim sensor).

reason.

2.

Sensitivity is set too high (Reduce sensitiv-

 

 

ity).

 

 

 

SYMPTOM

POSSIBLE CAUSE

 

 

Light stays on

1. A sensor is positioned too close to the lamp

continuously.

 

or pointed at nearby objects that cause heat

 

 

to trigger the sensor (Reposition the lamp

 

 

away from the sensor or nearby objects).

 

2.

Light Control is pointed toward a heat

 

 

source like an air vent, dryer vent, or

 

 

brightly-painted heat-reflective surface

 

 

(Reposition sensor).

 

3.

Sensor is in Manual Mode (Set to Auto

 

 

Mode).

 

 

Light flashes on

1. Heat or light from the lamp may be turning

and off.

 

the Light Control on and off (Reposition the

 

 

sensor away from the light).

 

2.

Heatbeingreflectedfromotherobjectsmaybe

 

 

affecting the sensor (Reposition sensor).

 

3.

Light Control is in theTest mode and warm-

 

 

ing up (Flashing is normal under these

 

 

conditions).

 

 

 

TECHNICAL SERVICE

(Do Not Send Products)

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the problem persists, call* for assistance at 1-800-858-8501,7:30 AM to 4:30 PM CST (M-F). You may also write* to: DESA Specialty Products™

P.O. Box 90004, Bowling Green, KY 42102-9004 ATTN: Technical Service Specialty Products

*If contacting Technical Service, please have the following information available: Model Number, Date of Pur- chase, and Place of Purchase.

No Service Parts Available for this Product

FIVE YEAR LIMITED WARRANTY

This is a "Limited Warranty" which gives you specific legal rights. You may also have other rights which vary from state to state or province to province. For a period of five years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you. Light bulbs are not covered. To obtain a refund or a replacement, return the product to the place of purchase.

Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs and other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, or unauthorized service.

This warranty covers only DESA Specialty Products™ assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRE- SENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF DESA SPECIALTY PRODUCTS™ FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Retain receipt for warranty claims.

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Contents Operation Models 5212Installation Mounting SensorSpecifications Test and AdjustmentBottom of Sensor Troubleshooting Guide Technical ServiceNo Service Parts Available for this Product Five Year Limited WarrantyFuncionamiento Control DE LUZ Decorativo Sensor DE MovimientoModelos 5212 y Montaje del detector InstalacionMontaje en pared Prueba Y Ajuste EspecificacionesGuia DE Investigacion DE Averias Servicio TécnicoNo hay piezas de servicio disponibles para este producto No enviar los productosRésumé du mode de commutation FonctionnementModèle 5212 et CaractéristiquesInstallation du capteur Au mur Au plafondEssais ET Réglages Fiche TechniqueBas du détecteur Éviter de pointer l’appareilService Technique Guide DE DépannageNenvoyez pas de produits Aucune pièce de rechange n’est disponible pour ce produit