Samsung SM-R750BZKAILO, SM-R750BZWAILO manual Troubleshooting, Your Gear does not turn on

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Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your Gear.

Your Gear does not turn on

When the battery is completely discharged, your Gear will not turn on. Charge the battery completely before turning on the Gear.

Your Gear displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. For more information, contact your service provider.

The touchscreen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touchscreen, the touchscreen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.

•The touchscreen may malfunction in humid conditions or when exposed to water.

•Restart your Gear to clear any temporary software bugs.

•Ensure that your Gear software is upgraded to the latest version.

•If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

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Contents English SEA /2015. Rev.1.1 Table of Contents SettingsTroubleshooting Read me first Instructional icons Maintaining water and dust resistance Overheat precautions Package contents Getting startedAbout the Gear S Device layout GearCharging dock with battery KeyKey Function Using the SIM card Installing the SIM cardRemoving the SIM card Open the SIM card cover Pull out the SIM cardCharging the battery Minutes before turning on the GearTake care not to lose the dock Getting started Checking the charging dock’s battery level Battery level Indicator light colourWearing the Gear About using batteryReducing the battery consumption Release the buckleReplacing the strap Getting started Turn on the Gear Connecting the Gear to a mobile deviceTurning the Gear on and off Model details appearGetting started Getting started When connecting the Gear to another mobile device Adjusting the brightness of the display Turning on or off the screenAdjusting the volume Switching to silent modeUsing the touchscreen BasicsTapping Tap and hold the screen to access available options Tapping and holdingDouble-tapping Swiping DraggingBasic controls Spreading and pinchingViewing the Home screen panels Opening the All apps screen Returning to the previous screenHome screen layout Home screenRemoving a widget Using the Clock screenAdding a widget On the Home screen, tap and hold a widget, and then tapClosing apps All apps screenOpening apps Rearranging appsIndicator icons Installing appsIcon Meaning Flight mode activated Battery power level Setting the privacy lockSetting a PIN Unlocking the GearUsing notifications Viewing notificationsBlocking notifications Entering textKeyboard layout Changing the input languageUse additional keyboard functions Changing the keyboard layoutTips for better voice recognition Motions Wake-up gesturePower saving feature Mute/pauseConnecting as a media device Transferring files between the Gear and a computerDisconnect the charging dock from the Computer Upgrading the Gear Gear can be upgraded to the latest softwareTap Software update →Update now Upgrading with the Samsung Gear appBasics Network & communication Wi-FiAdding Wi-Fi networks Mobile dataPhone Setting an outgoing numberRemote connection An introductionMaking calls Making calls from call logs or contacts listUse one of the followings methods Receiving calls Answering a callForwarding calls to the Gear Rejecting a callMissed calls Transferring calls to the mobile device Using the Call screenOptions during calls Following actions are availableSearching for contacts Switching to a Bluetooth headsetContacts Muting the microphoneMessages Managing favourite contactsSending messages Viewing incoming messagesTap →Compose Reading emails View emails received on the mobile device and reply to themUseful apps HealthWearing the Gear Useful apps Starting S Health Walking mateTo stop measuring, tap →Pause Exercise mate Exercising with the GearUsing the coaching feature while exercising in running mode About the coaching featureUseful apps Refer to Wearing the Gear for details Measuring heart rateMeasure and record your heart rate Do not apply excessive force to the sensor with your fingerViewing sleep information Measuring your heart rateMeasuring the UV level Tap I’m awake →OK to stop recordingBe aware of following conditions before measuring UV level Additional information Measuring the UV levelUsing S Voice VoiceWaking up S Voice in standby mode Changing the wake-up commandTap →Voice wake-up →Change command Schedule NavigatorDisabling voice feedback Password, and then tap LOG in →Done RunningStarting Running Music Player Starting to exercise Gear Tap Begin RUN Playing music Controlling the mobile device’s musicNews Briefing AlarmSetting alarms WeatherGallery Stopping alarmsDeleting alarms Viewing photosDeleting a file Find My DeviceDeleting photos Deleting multiple filesAn introduction SettingsCustomising settings StyleFont CallColour theme Outgoing number Select a device to make calls fromSound DisplayWake-up screen Mobile networks BluetoothConnections Use mobile networksData usage Wi-FiFlight mode LocationNotifications Do not disturbDouble press Privacy lock Language & inputSelect keyboard Keyboard settingsLanguage Smart typingKeyboard swipe Power savingReset Gear Key-tap feedbackSIM card settings Gear infoSamsung Gear app Connecting a new GearConfiguring the Gear settings Samsung GearClock Home screen stylerMusic Auto send tracks to GearImage Send tracks to GearFind My Gear Tap →Enable Share location Tick Share locationSamsung Gear Apps Viewing the location of the GearSelect motion recognition features to use SettingsAccessing additional features Double pressing home keyVoice control Use Remote connectionShare location Auto call forwardingEdit text templates Install TTS voice dataAuto lock Auto lockSafety assistance Uninstall applicationsBack up and restore You can manage app settings installed on the GearOpen source license Change settings for securing the GearSecurity Application versionTroubleshooting Your Gear does not turn onYour Gear freezes or has fatal errors Adjust the volume or move to another area Your battery is low. Charge the batteryBattery depletes faster than when first purchased Your device cannot find your current location Copyright Trademarks

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