Samsung VR10M7020UW/ML, VR10M7030WG/ST, VR10M7020UW/TW manual Troubleshooting, Symptom Checklist

Troubleshooting

Symptom	Checklist
	ffCheck if the emergency switch is on.
	ffCheck if all the icons are displayed on the display panel.
	ffCheck if the POWERbot's battery is depleted.
The POWERbot is not	––When "Lo" is displayed, place the POWERbot on the docking
	station to charge it.
working at all.
	––When the battery indicator blinks, manually place the POWERbot
	on the docking station to charge. (Only SR10M701✴✴✴ series)
	ffReplace the batteries (AAA type) if the remote control is not
	working.
	ffWhen "Lo" is displayed on the display panel, place the POWERbot
	on the docking station to charge it.
	ffWhen the battery indicator blinks, manually place the POWERbot
The POWERbot has stopped	on the docking station to charge. (Only SR10M701✴✴✴ series)
	ffWhen POWERbot is immobilized by an obstacle such as a cord,
during cleaning.	threshold etc, pick it up and move it away from the obstacle.
	––If any fabric or string is caught in a drive wheel, turn off the
	emergency switch and remove the fabric or string before using
	it again.
	ffWhen there's too much dust in the dustbin, suction power may get
	weakened. Turn off the emergency switch and empty the dustbin.
	fIf the intake (on bottom of POWERbot) is blocked by foreign
Suction power is weak.	matter, turn off the emergency switch and remove foreign matter
	from the intake.
	ffWhen noise suddenly increase, turn off the emergency switch and
	empty the dustbin.
	ffCheck if there's a power failure or whether the power plug is
	unplugged.
The POWERbot cannot find	ffRemove any obstacles around the docking station that may
the docking station.	prevent POWERbot from returning to the docking station.
	ffWhen there's foreign matter on the charge pins, charging can be
	affected. Clean the foreign matter off the pins.
	ffCheck if the docking station is installed along the grain of wooden
	floors or tiles.
The POWERbot suddenly	ffThe POWERbot may clean in a diagonal direction if it is moving
cleans diagonally.	to another area using the shortest route. It may also move at a
	diagonal if it made contact with an obstacles at that angle, if it
	was charged at the docking station at an angle, or if the grain of
	the wooden/tile floor skewed is in that direction.
	fIf you point the red light directly at POWERbot, it may not move in
	desired direction.
Point cleaning is not working.	––Point the red light on the floor within 0.5 m of POWERbot.
	✻✻Do not use point cleaning in direct sunlight, under bright light, or
	on dark floors.

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