Samsung VR10M7020UW/TW, VR10M7030WG/ST, VR10M7020UW/ML manual ENGLISH-35

Symptom

Checklist

I have installed the

Samsung Connect app, but,

ffYou can use the product after connecting the wireless router and

the POWERbot fails to be

the POWERbot through Easy-Setup according to the procedure.

connected.

I fail to log into the Samsung

ffCheck your ID and password on the screen of the Samsung

account.

account.

There appears a message

ffYou may have failed temporarily due to the distance from the

saying there is a failure

wireless router or other obstacles. Please try again after a while.

during Easy-Setup.

The products do not work

ffTurn off the Samsung Connect app and then run it again, or

even though the smart

disconnect the smart phone from the wireless router and then

connect it again. Or turn off the power supply of the POWERbot,

phone is normally connected

turn it on, wait for a minute or longer, and then run the Samsung

to the POWERbot.

Connect app again.

The functions of the

ffCheck if the Smart control blocking function of the POWERbot

Samsung Connect App do not

is set. (When the Smart control is locked, the Wi-Fi indicator is

work.

turned off.)

The Samsung Connect Robot

Vacuum App fails to get

ffCheck if the POWERbot is connected to the wireless router.

started.

POWERbot is not connected

ffCheck the setting status of the wireless router.

to Wi-Fi.

ffCheck whether the floor is not even and then the POWERbot works

Intelligent power control

with its body a bit lifted up.

function works on a normal

ffCheck whether there are any foreign matters on the cliff sensor

floor.

which is at the bottom of the POWERbot.

ffCheck whether the floor color is dark.

Intelligent power control

ffWhen the POWERbot cleans a carpet with short fibre and

function does not work.

bright color, it may recognize the carpet as a floor and then the

Intelligent power control function may not work.

ffWhen POWERbot cannot recognize the wall, the Edge clean master

may not work.

Edge clean master function

––When an obstacle made of reflective material is in front of the

does not work.

wall

––When the wall itself is made of reflective material

––When the wall is a dark color

Edge clean master function

ffCheck whether small obstacles are arranged in a narrow space.

works though there is no wall

ffWhen the POWERbot recognizes the front obstacle as a wall, Edge

or corner.

clean master function may work.

The Edge clean master

ffWhen the degree of the angle of a corner which the POWERbot

function works though

detects is large, the Edge clean master function may work without

the POWERbot has not

approaching the wall or corner.

approached a wall or corner.

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2017-12-01 오후 5:03:51