
warranty & service
Troubleshooting
PROBLEM | SOLUTION | 
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What should I do if the oven  | • The oven may not be switched on. Switch the oven on.  | 
doesn’t heat up?  | • The clock may not be set. Set the clock (see section  | 
  | “Time Setting”).  | 
  | • Check to see if the required settings have been applied.  | 
  | • A household fuse may have blown or a circuit breaker  | 
  | may have tripped. Replace the fuses or reset the circuit.  | 
  | If this happens repeatedly, call an authorised electrician.  | 
  | 
  | 
What should I do if, even  | • There may be problems with the internal electrical  | 
though the oven function and  | connections. Call your local service centre.  | 
temperature have been set, the  | 
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oven does not heat up?  | 
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  | 
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What should I do if an error  | • There is a fault in the internal electrical circuit  | 
code appears and the oven  | connection. Call your local service centre.  | 
does not heat up?  | 
  | 
  | 
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What should I do if the time  | • There was a power failure. Set the clock (see section  | 
display is blinking?  | “Time Setting”).  | 
  | 
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What should I do if the oven  | • The oven light is faulty. Replace the oven light bulb (see  | 
light doesn’t illuminate?  | section “Bulb Exchange”).  | 
  | 
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What should I do if the oven’s  | • Following use, the oven’s fan runs until the oven has  | 
fan is running without having  | cooled down. Call your local service centre if the fan  | 
been set?  | continues to run after the oven has cooled down.  | 
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Error and Safety codes
CODE | PROBLEM | SOLUTION | 
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  | 
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  | An error of the oven may cause  | Call local SAMSUNG service  | 
  | low performance and problems  | centre.  | 
  | in safety. Stop using the oven  | 
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  | immediately.  | 
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  | SAFETY SHUTOFF | Turn oven off and remove food.  | 
  | Oven has continued operating  | Allow oven to cool before using  | 
  | at set temperature for prolonged  | again.  | 
  | time.  | 
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  | If you did not select an appropriate  | Select the correct temperature for  | 
  | temperature for the mode.  | the mode.  | 
  | 
  | (see section “Using the Fast  | 
  | 
  | Preheating mode”)  | 
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1) * refers to all numbers or characters.
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