Samsung WD7122CZS/YKJ manual Troubleshooting, Problems and solutions, Understanding error messages

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Troubleshooting

Problems and solutions

The washing machine will not start

Make sure the door is firmly closed.

Make sure the washing machine is plugged in.

Make sure the water source faucet is turned on.

Make sure to press the Start/Pause button.

No water or insufficient water supply

Make sure the water source faucet is turned on.

Make sure the water source hose is not frozen.

Make sure the water intake hose is not bent.

Make sure the filter on the water intake hose is not clogged.

Detergent remains in the detergent drawer after the wash program is complete

Make sure the washing machine is running with sufficient water pressure.

Put the detergents in the inner parts of the detergent drawer(away from the outside edges).

Washing machine vibrates or is too noisy

Make sure the washing machine is set on a level surface. If the surface is not level, adjust the washing machine feet to level the appliance.

Make sure that the shipping bolts are removed.

Make sure the washing machine is not touching any other object.

Make sure the laundry load is balanced.

The washing machine does not drain and/or spin

Make sure the drain hose is not squashed or bent.

Make sure the debris filter is not clogged.

Understanding error messages

Error displayed

 

 

Solution

dE

 

Close the door.

4E

 

Make sure the source water faucet is turned on.

 

 

Check the water pressure.

5E

 

Check if the water in the drain hose is frozen.

 

 

Press the [Start / Pause] Button to resume operating.

UE

 

Laundry load is unbalanced; loosen any tangled laundry.

 

 

 

If only one item of clothing needs washing, such as a bathrobe or jeans, the final

 

 

 

spin result might be unsatisfactory and an“UE” error message will be shown in the

 

 

 

display window.

Hot

 

It appears when the internal temperature of the drum is high.

 

 

 

The fan will automatically function, so just wait until [Hot] indication disappeared.

cE

 

This is when the internal temperature does not go down below a certain degree

 

 

 

in washing or hydrating.

 

 

 

Press the Start/Pause button to try again.

3E

 

Call after-sales service.

Before contacting After-Sales service:

1.Try to remedy the problem (See“Troubleshooting” on this page).

2.Restart the programme to see if the fault is repeated.

3.If the malfunction persists, call after-sales service and describe the problem.

D-1 SAMSUNG Washing Machine Owner’s Instructions

WD7122CZ-02540K_EN.indd 1

2008-08-13 ¿ÀÀü 9:36:52

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Contents Washing Machine Owner’s Instructions WD7122CZ-02540KEN.indd 2008-08-13 ¿ÀÀü Features Washing to drying with one buttonBefore using the appliance Safety PrecautionsSafety instructions Table of Contents Unpacking the washing machine Installing the Washing MachineOverview of the washing machine Selecting a location Adjusting the leveling feetRemoving the shipping bolts Connecting the water supply hose To connect the water supply hoseWater supply hose Positioning the drain hose Over the edge of a wash basinPutting detergent in the washing machine Washing a Load of LaundryWashing for the first time To do thisOverview of the control panel Air wash ButtonStop&Add selection button Childlock button lock function How to Set upFor the silver wash washing Washing clothes manuallyWhen the cycle is finished Washing clothes using Fuzzy LogicTo wash clothes using the Fuzzy Logic programs Pause OptionUsing Dry course Using delayUsing Clean Tub To Add LaundryWashing tips and hints Fabric Type Load CapacityMaintaining the Washing Machine Repairing a frozen washing machineCleaning the exterior Draining the washing machine in an emergencyCleaning the detergent drawer and recess Cleaning the debris filterCleaning the water hose mesh filter Understanding error messages TroubleshootingProblems and solutions Before contacting After-Sales serviceProgramme Chart  user optionAppendix Fabric care chartElectrical warnings Declaration of conformity Protecting the environmentSpecification Memo Memo WD7122CZ-02540KEN.indd 2008-08-13 ¿ÀÀü
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