Samsung SM-G800HZKASER, SM-G800HZKDSER, SM-G800HZDASER, SM-G800HZBDSER Sound echoes during a call

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Troubleshooting

Sound echoes during a call

Adjust the volume by pressing the Volume button or move to another area.

A cellular network or the Internet is often disconnected or audio quality is poor

•Ensure that you are not blocking the device’s internal antenna.

•When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again.

•When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network.

The battery icon is empty

Your battery is low. Recharge or replace the battery.

The battery does not charge properly (For Samsung-approved chargers)

•Ensure that the charger is connected properly.

•If the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again.

•The batteries in some devices are not user-replaceable. To have the battery replaced, visit a Samsung Service Centre.

The battery depletes faster than when first purchased

•When you expose the battery to very cold or very hot temperatures, the useful charge may be reduced.

•Battery consumption increases when you use messaging features or some apps, such as games or the Internet.

•The battery is consumable and the useful charge will get shorter over time.

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Contents SM-G800H/DS Table of Contents Phone Troubleshooting Read me first Maintaining water and dust resistance Instructional icons Getting started Package contentsDevice layout Buttons Installing the SIM or Usim card and battery Using the SIM or Usim card and batteryGetting started Insert the battery Replace the back cover Removing the SIM or Usim card and battery Charging the battery Using dual SIM or Usim cards dual SIM modelsSwitching between cards Activating SIM or Usim cardsGetting started Reducing the battery consumption Installing a memory card Using a memory cardFormatting the memory card Removing the memory cardTurning the device on and off Locking and unlocking the screen Tapping Using the touch screenBasics Double-tapping Tapping and holdingDragging Spreading and pinching FlickingHome screen Home screen layoutHome screen options Apps screen Icon Meaning Indicator iconsUsing the notifications panel Notifications and quick setting panelsRearranging quick setting buttons Adjusting the brightnessUsing the quick setting panel Closing an app Opening appsInstalling apps Installing or uninstalling appsGalaxy Apps Play StoreEnabling apps Uninstalling or disabling appsManaging apps Changing the input language Entering textKeyboard layout Changing the keyboard layout Using additional keyboard functionsCopying and pasting Screen captureAbout My Files My FilesViewing files Ultra power saving mode Power saving featurePower saving mode Make a call Send a message Viewing help information Mobile data Wi-FiNetwork connectivity Using Smart network switch Adding Wi-Fi networksForgetting Wi-Fi networks About tethering and mobile hotspots Using the mobile hotspotTethering and Mobile hotspot Using Bluetooth tethering Using USB tetheringTick Bluetooth tethering Tick USB tetheringBrowsing webpages InternetManaging the webpage history Setting the homepageManaging the quick access list Direct call Motions & usability featuresMotions and gestures Placing palm on screen Smart alertMute/pause Turning device over Palm swipe to captureToolbox Air viewIncreasing touch screen sensitivity Use this feature to operate the screen while wearing glovesManaging the Home screen PersonalisingManaging the Home and Apps screens Managing the Apps screen Changing view modeManaging folders Managing panelsCreating folders Moving itemsSetting wallpaper Setting wallpaper and ringtonesOn the Apps screen, tap Settings →Sounds and notifications Changing ringtonesChanging the screen lock method PasswordPattern FingerprintRegistering fingerprints Finger ScannerFor better fingerprint recognition Managing registered fingerprints Unlocking the screen with fingerprints Changing the alternative passwordVerifying the Samsung account password Hiding content Private modeAbout private mode Managing shortcuts Easy modeViewing hidden content Using Samsung Smart Switch Using backup accountsUsing Smart Switch Mobile Transferring data from your previous deviceUsing Samsung Kies Setting up accountsUsing Smart Switch with computers Adding accountsMaking calls PhoneMaking calls from the favourites list Making calls from call logs or contacts listSpeed dial numbers Number predictionMaking an international call Tap KeypadAnswering a call Receiving callsRejecting a call Missed callsDuring a voice call Options during callsDuring a video call Adding contacts ContactsMoving contacts from other devices Creating contacts manuallyEditing a contact Managing contactsDeleting a contact Sharing a contactImporting and exporting contacts Managing groupsMerging contacts with accounts Tap →Add shortcut to home screen Searching for contactsAdding shortcuts for contacts to the Home screen Sending messages Messages & emailMessages Adding contacts to the priority list Sending scheduled messagesViewing incoming messages Managing messages Setting up email accountsAccessing additional options Reading messages Taking photos or recording videos CameraBasic shooting Reorganising camera shortcuts Launching Camera on the locked screenAuto Shooting modesBeauty face PanoramaVirtual tour Tap Mode →Virtual tourContinuous shot Shot & more HDR Rich toneDownloading shooting modes Managing shooting modesCamera settings Camera Viewing photos or videos Viewing content on the deviceGallery Selecting a sorting option Accessing additional optionsTap →Studio →Photo studio Editing photos or videosPhoto studio Album →Studio Collage studioTap →Studio →Collage studio When you are finished editing the image, tap Tap →Studio →Video trimmer Video trimmerTap →Settings Gallery settingsPlaying music MultimediaMusic Viewing a list of recommended songs Setting a song as ringtone or alarm toneCreating playlists Accessing music on a nearby device Accessing music on a registered devicePlaying music by mood Playing music stored on other devicesPlaying videos VideoSharing or deleting videos Using the pop-up video playerEditing videos Capturing imagesPlaying videos stored on other devices Accessing a video on a registered deviceAccessing a video on a nearby device Emergency mode Security featuresAbout emergency mode Activating emergency modeHelp message Starting Kids Mode Useful apps and featuresKids Mode Kids mode home screen Parental control Finder Searching for contentManaging the search history → Select search locationsStarting S Planner PlannerCreating events or tasks Sharing events or tasks Syncing events and tasks with your accountsDeleting events or tasks Starting S Health HealthAn introduction Using S Health Additional information Using S Voice Setting the languageVoice About S VoiceChanging the wake-up command Waking up S Voice in standby modeCorrecting unwanted voice commands Tap →Settings →Voice wake-up →Set wake-up commandSetting alarms AlarmStopping alarms Deleting alarmsWorld clock TimerStopwatch Creating clocksMemo CalculatorComposing memos Searching for memosSelect Select memos to apply options Delete Delete memos Adding and managing categoriesSaving files with contextual tags Voice RecorderRecording voice memos Managing voice memos Using the bookmarks listPlaying voice memos Renaming voice memos DropboxManaging categories Tap Turn on Camera UploadAbout Peel Smart Remote FlipboardPeel Smart Remote Using the device as a remote control Connecting to a TVTorch Watching TV using the deviceSetting programme reminders Google apps MagnifierChrome GmailPlay Music MapsPlay Movies & TV Play BooksVoice Search HangoutsGoogle About Bluetooth BluetoothSending an image Pairing with other Bluetooth devicesSending and receiving data Unpairing Bluetooth devices Wi-Fi DirectAbout Wi-Fi Direct Connecting to other devicesEnding the device connection About Quick Connect Before using this featureQuick connect Re-searching for devices Sharing contentAbout Screen Mirroring Screen MirroringViewing content on a TV Mobile printing Connecting to a printerPrinting content Upgrading the device Device & data managerUpgrading over the air Upgrading with Samsung KiesTransferring files between the device and a computer Connecting as a media deviceBacking up and restoring data Connecting with Samsung KiesUsing a Google account Using a Samsung account Performing a data resetAbout Settings SettingsQuick settings Wi-FiSetting Wi-Fi sleep policy BluetoothSetting Network notification Tap →Advanced →Keep Wi-Fi on during sleepData usage Flight modeTethering and Mobile hotspot SIM card manager dual SIM models LocationMore networks Connect and shareNearby devices Mobile networksPrinting Sound and displayScreen Mirroring Sounds and notificationsFont Screen modeDisplay Wallpaper LED indicatorNotification panel Lock screenAccessibility Easy modePersonalisation Toolbox154 Private mode Motions and gestures MotionFinger Scanner Backup and reset User and backupAir view AccountsSystem DefaultLanguage and input LanguageKeyboard swipe Google voice typingText-to-speech options Date and time Safety assistanceNotification readout Pointer speedPower saving BatterySecurity StorageSet up SIM card lock Applications Default applicationsHelp About deviceAnswering and ending calls CallCall-related pop-ups Call alertsRingtones and keypad tones Call accessoriesMore settings Contacts Messages GalleryInternet Planner Safe modeVoice Your device displays network or service error messages TroubleshootingTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored in the device has been lost Copyright
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SM-G800HZDDSER, SM-G800HZKDSER, SM-G800HZWDSER, SM-G800HZBASER, SM-G800HZKASER specifications

The Samsung SM-G800 series, which includes models such as SM-G800HZDASER, SM-G800HZBDSER, SM-G800HZWASER, SM-G800HZKASER, and SM-G800HZBASER, represents a significant entry in the smartphone market, appealing to a wide audience with its blend of functionality and style.

One of the standout features of the SM-G800 models is their compact design. With a sleek and lightweight body, they are easy to handle and carry, making them ideal for users who prefer a device that fits comfortably in their pocket. The design is complemented by a vibrant Super AMOLED display, which delivers stunning visuals with rich colors and deep contrasts. This technology not only enhances the overall viewing experience but also contributes to improved battery efficiency.

Powering these devices is a robust processor that ensures smooth multitasking and efficient performance. Whether a user is gaming, streaming, or running multiple applications simultaneously, the processing capabilities of the SM-G800 series handle it all with ease. The devices also come with a generous amount of RAM, which boosts overall responsiveness and reduces lag during heavy usage.

Camera technology is another highlight of the SM-G800 series. Equipped with high-resolution rear and front cameras, these smartphones are well-suited for photography enthusiasts. The rear camera features advanced imaging technology, enabling users to capture sharp and vibrant images in various lighting conditions. The front camera is perfect for selfies and video calls, providing clarity and detail.

Connectivity options are abundant, with support for 4G LTE, Wi-Fi, and Bluetooth, allowing users to stay connected wherever they go. The smartphones also come with a variety of sensors, including an accelerometer, proximity sensor, and gyroscope, enhancing functionality and user experience across different applications.

In terms of battery life, the SM-G800 devices are equipped with a durable battery that supports extended usage throughout the day. Fast charging capabilities ensure that users can quickly recharge their devices and get back to using them without long interruptions.

Overall, the Samsung SM-G800 series embodies a harmonious blend of advanced features, modern technology, and user-friendly design, making it a compelling choice for those seeking a reliable and stylish smartphone experience.
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