Samsung SM-G800HZWDSER, SM-G800HZKDSER, SM-G800HZDASER, SM-G800HZBDSER manual Troubleshooting

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Table of Contents

Device & data manager

140Upgrading the device

141Transferring files between the device and a computer

142Backing up and restoring data

143Performing a data reset

Settings

144About Settings

144Quick settings

144Network connections

148Connect and share

149Sound and display

153Personalisation

156Motion

157User and backup

158System

164Applications

Troubleshooting

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Contents SM-G800H/DS Table of Contents Phone Troubleshooting Read me first Maintaining water and dust resistance Instructional icons Package contents Getting startedDevice layout Buttons Using the SIM or Usim card and battery Installing the SIM or Usim card and batteryGetting started Insert the battery Replace the back cover Removing the SIM or Usim card and battery Using dual SIM or Usim cards dual SIM models Charging the batterySwitching between cards Activating SIM or Usim cardsGetting started Reducing the battery consumption Using a memory card Installing a memory cardRemoving the memory card Formatting the memory cardTurning the device on and off Locking and unlocking the screen Basics Using the touch screenTapping Dragging Tapping and holdingDouble-tapping Flicking Spreading and pinchingHome screen layout Home screenHome screen options Apps screen Indicator icons Icon MeaningNotifications and quick setting panels Using the notifications panelAdjusting the brightness Rearranging quick setting buttonsUsing the quick setting panel Opening apps Closing an appInstalling or uninstalling apps Installing appsGalaxy Apps Play StoreManaging apps Uninstalling or disabling appsEnabling apps Keyboard layout Entering textChanging the input language Using additional keyboard functions Changing the keyboard layoutScreen capture Copying and pastingMy Files About My FilesViewing files Power saving mode Power saving featureUltra power saving mode Make a call Send a message Viewing help information Network connectivity Wi-FiMobile data Forgetting Wi-Fi networks Adding Wi-Fi networksUsing Smart network switch Tethering and Mobile hotspot Using the mobile hotspotAbout tethering and mobile hotspots Using USB tethering Using Bluetooth tetheringTick Bluetooth tethering Tick USB tetheringInternet Browsing webpagesManaging the quick access list Setting the homepageManaging the webpage history Motions and gestures Motions & usability featuresDirect call Mute/pause Smart alertPlacing palm on screen Palm swipe to capture Turning device overAir view ToolboxUse this feature to operate the screen while wearing gloves Increasing touch screen sensitivityManaging the Home and Apps screens PersonalisingManaging the Home screen Changing view mode Managing the Apps screenManaging folders Managing panelsMoving items Creating foldersSetting wallpaper and ringtones Setting wallpaperOn the Apps screen, tap Settings →Sounds and notifications Changing ringtonesPassword Changing the screen lock methodPattern FingerprintFor better fingerprint recognition Finger ScannerRegistering fingerprints Managing registered fingerprints Verifying the Samsung account password Changing the alternative passwordUnlocking the screen with fingerprints About private mode Private modeHiding content Viewing hidden content Easy modeManaging shortcuts Using backup accounts Using Samsung Smart SwitchUsing Smart Switch Mobile Transferring data from your previous deviceSetting up accounts Using Samsung KiesUsing Smart Switch with computers Adding accountsPhone Making callsMaking calls from call logs or contacts list Making calls from the favourites listNumber prediction Speed dial numbersMaking an international call Tap KeypadReceiving calls Answering a callRejecting a call Missed callsOptions during calls During a voice callDuring a video call Contacts Adding contactsMoving contacts from other devices Creating contacts manuallyManaging contacts Editing a contactDeleting a contact Sharing a contactMerging contacts with accounts Managing groupsImporting and exporting contacts Adding shortcuts for contacts to the Home screen Searching for contactsTap →Add shortcut to home screen Messages Messages & emailSending messages Sending scheduled messages Adding contacts to the priority listViewing incoming messages Setting up email accounts Managing messagesAccessing additional options Reading messages Basic shooting CameraTaking photos or recording videos Launching Camera on the locked screen Reorganising camera shortcutsShooting modes AutoBeauty face PanoramaTap Mode →Virtual tour Virtual tourContinuous shot HDR Rich tone Shot & moreManaging shooting modes Downloading shooting modesCamera settings Camera Gallery Viewing content on the deviceViewing photos or videos Accessing additional options Selecting a sorting optionPhoto studio Editing photos or videosTap →Studio →Photo studio Tap →Studio →Collage studio Collage studioAlbum →Studio When you are finished editing the image, tap Video trimmer Tap →Studio →Video trimmerGallery settings Tap →SettingsMusic MultimediaPlaying music Creating playlists Setting a song as ringtone or alarm toneViewing a list of recommended songs Accessing music on a registered device Accessing music on a nearby devicePlaying music by mood Playing music stored on other devicesVideo Playing videosUsing the pop-up video player Sharing or deleting videosEditing videos Capturing imagesAccessing a video on a nearby device Accessing a video on a registered devicePlaying videos stored on other devices Security features Emergency modeAbout emergency mode Activating emergency modeHelp message Kids Mode Useful apps and featuresStarting Kids Mode Kids mode home screen Parental control Searching for content FinderManaging the search history → Select search locationsPlanner Starting S PlannerCreating events or tasks Deleting events or tasks Syncing events and tasks with your accountsSharing events or tasks An introduction HealthStarting S Health Using S Health Additional information Setting the language Using S VoiceVoice About S VoiceWaking up S Voice in standby mode Changing the wake-up commandCorrecting unwanted voice commands Tap →Settings →Voice wake-up →Set wake-up commandAlarm Setting alarmsStopping alarms Deleting alarmsTimer World clockStopwatch Creating clocksCalculator MemoComposing memos Searching for memosAdding and managing categories Select Select memos to apply options Delete Delete memosRecording voice memos Voice RecorderSaving files with contextual tags Playing voice memos Using the bookmarks listManaging voice memos Dropbox Renaming voice memosManaging categories Tap Turn on Camera UploadPeel Smart Remote FlipboardAbout Peel Smart Remote Connecting to a TV Using the device as a remote controlSetting programme reminders Watching TV using the deviceTorch Magnifier Google appsChrome GmailMaps Play MusicPlay Movies & TV Play BooksGoogle HangoutsVoice Search Bluetooth About BluetoothSending and receiving data Pairing with other Bluetooth devicesSending an image Wi-Fi Direct Unpairing Bluetooth devicesAbout Wi-Fi Direct Connecting to other devicesEnding the device connection Quick connect Before using this featureAbout Quick Connect Sharing content Re-searching for devicesScreen Mirroring About Screen MirroringViewing content on a TV Printing content Connecting to a printerMobile printing Device & data manager Upgrading the deviceUpgrading over the air Upgrading with Samsung KiesConnecting as a media device Transferring files between the device and a computerUsing a Google account Connecting with Samsung KiesBacking up and restoring data Performing a data reset Using a Samsung accountSettings About SettingsQuick settings Wi-FiBluetooth Setting Wi-Fi sleep policySetting Network notification Tap →Advanced →Keep Wi-Fi on during sleepTethering and Mobile hotspot Flight modeData usage Location SIM card manager dual SIM modelsConnect and share More networksNearby devices Mobile networksSound and display PrintingScreen Mirroring Sounds and notificationsDisplay Screen modeFont LED indicator WallpaperLock screen Notification panelEasy mode AccessibilityPersonalisation Toolbox154 Private mode Finger Scanner MotionMotions and gestures User and backup Backup and resetAir view AccountsDefault SystemLanguage and input LanguageText-to-speech options Google voice typingKeyboard swipe Safety assistance Date and timeNotification readout Pointer speedBattery Power savingStorage SecuritySet up SIM card lock Default applications ApplicationsHelp About deviceCall Answering and ending callsCall-related pop-ups Call alertsMore settings Call accessoriesRingtones and keypad tones Contacts Internet GalleryMessages Safe mode PlannerVoice Troubleshooting Your device displays network or service error messagesTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored in the device has been lost Copyright

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SM-G800HZDDSER, SM-G800HZKDSER, SM-G800HZWDSER, SM-G800HZBASER, SM-G800HZKASER specifications

The Samsung SM-G800 series, which includes models such as SM-G800HZDASER, SM-G800HZBDSER, SM-G800HZWASER, SM-G800HZKASER, and SM-G800HZBASER, represents a significant entry in the smartphone market, appealing to a wide audience with its blend of functionality and style.

One of the standout features of the SM-G800 models is their compact design. With a sleek and lightweight body, they are easy to handle and carry, making them ideal for users who prefer a device that fits comfortably in their pocket. The design is complemented by a vibrant Super AMOLED display, which delivers stunning visuals with rich colors and deep contrasts. This technology not only enhances the overall viewing experience but also contributes to improved battery efficiency.

Powering these devices is a robust processor that ensures smooth multitasking and efficient performance. Whether a user is gaming, streaming, or running multiple applications simultaneously, the processing capabilities of the SM-G800 series handle it all with ease. The devices also come with a generous amount of RAM, which boosts overall responsiveness and reduces lag during heavy usage.

Camera technology is another highlight of the SM-G800 series. Equipped with high-resolution rear and front cameras, these smartphones are well-suited for photography enthusiasts. The rear camera features advanced imaging technology, enabling users to capture sharp and vibrant images in various lighting conditions. The front camera is perfect for selfies and video calls, providing clarity and detail.

Connectivity options are abundant, with support for 4G LTE, Wi-Fi, and Bluetooth, allowing users to stay connected wherever they go. The smartphones also come with a variety of sensors, including an accelerometer, proximity sensor, and gyroscope, enhancing functionality and user experience across different applications.

In terms of battery life, the SM-G800 devices are equipped with a durable battery that supports extended usage throughout the day. Fast charging capabilities ensure that users can quickly recharge their devices and get back to using them without long interruptions.

Overall, the Samsung SM-G800 series embodies a harmonious blend of advanced features, modern technology, and user-friendly design, making it a compelling choice for those seeking a reliable and stylish smartphone experience.