Samsung DVD-H1080/MEA manual Troubleshooting, Reference

reference

Troubleshooting

Before requesting service (troubleshooting), please check the following.

Problem				Action	Page
	•	Check the batteries in the remote control.They may need replacing.
No operations can be	•	Operate the remote control at a distance of no more than 20 feet.
performed with the	•	Remove batteries and hold down one or more buttons for several			P3
remote control.		minutes to drain the microprocessor inside the remote control to reset
		it. Reinstall batteries and try to operate the remote control again.
Disc does not play.	•	Ensure that the disc is installed with the label side facing up.			P5
	• Check the region number of the DVD.
	•	The features or action cannot be completed at this time because:
	1. The DVD’s software restricts it.
The icon appears	2. The DVD’s software doesn’t support the feature (e.g., angles).
on screen.	3. The feature is not available at the moment.
	4. You’ve requested a title or chapter number or search time that is out of
		range.
Disc Menu doesn’t	•	Check if the disc has a Menu
appear
Play mode differs	•	Some of the functions selected in the Setup Menu may not work			P27~34
from the Setup Menu
		properly	if the disc is not encoded with the corresponding function.
selection.
The screen ratio	Ŗ6JG5ETGGP4CVKQKUſZGFQP[QWT&8&U				P29~30
cannot be changed.
No audio.	•	Make sure you have selected the correct Digital Output in the Audio			P28~29
		Options Menu.
The screen is blocked	•	Press the		button (on the front panel) for more than 5 seconds with no	P15
		disc inside. All settings will revert to the factory settings
Forgot password	•	Press the		button (on the panel) for more than 5 seconds with no	P30~31
		disc inside. All settings including the password will revert to the factory
		settings. Don't use this unless absolutely necessary.
	Ŗ)QVQVJGEQPVGPVUCPFſPFVJGUGEVKQPQHVJGKPUVTWEVKQPDQQMVJCV
If you experience		contains the explanations regarding the current problem, and follow the
		procedure once again.
other problems.
	•	If the problem still cannot be solved, please contact your nearest
		authorized service center.
The picture is noisy	•	Make sure that the disc is not dirty or scratched.			P2
or distorted	•	Clean the disc.
	•	Check the Video output is HDMI enabled.			P11~12
No HDMI output.	• Check the connection between the TV and the HDMI jack of DVD player.
	•	See if the TV supports this 480p/576p/720p/1080i/1080p DVD player
Abnormal HDMI	•	If snow noise appears on the screen, it means that TV does not support			P11~12
output screen.		HDCP (High-bandwidth Digital Content Protection).
	•	Check your TV system setup correctly.
HDMI output Jitter	•	The screen Jitter phenomenon may occur when frame rate is converted			P32~33
	HTQO*\VQ*\HQT2KR*&/+ *KIJ&GſPKVKQP/WNVKOG
	•	dia Interface) Output.
		Please refer to the user’s manual of your TV.

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