Samsung HT-E320/SQ manual Other Information, Troubleshooting

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Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

Playback does not start.

• Check the region number of the DVD.

 

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

Play/Pause button is pressed.

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly?

 

• Is the disc severely damaged?

 

 

Sound can be heard only from a

• On certain DVD discs, sound is output from the front speakers only.

few speakers and not all 3.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

• Have you selected the correct mode (RECEIVER DVD/TV)?

 

 

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

The Disc/Title menu screen does not

• Are you using a disc that does not contain menus?

appear even when the Disc/Title

 

function is selected.

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN

 

SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc

 

jacket and then select the appropriate function.

 

 

06 Other Information

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Contents Digital Home Entertainment System Safety Warnings Safety InformationEnglish Wide SLOT, Fully InsertCheck for the supplied accessories below PrecautionsAccessories Disc Storage Holding discsHandling and Storing Discs LicenceContents Advanced Functions Getting Started Disc Types and CharacteristicsRegion Code Icons that will be used in manualDisc Types And Disc Format Disc types that can be playedDo not use the following type of discs Supported Formats DivX DVD±R/±RW, CD-R/RW DiscsFormat V1/V2/V3/V7Description Front PanelAUX in Jacks Rear PanelVideo OUT Jack FM Antenna JackRemote control Tour of the Remote ControlInstalling batteries in the Remote Control Connections Connecting the SpeakersConnecting The Speakers Connecting the wall mountSpeaker Components SubwooferChoose one of the two methods for connecting to a TV Connecting the Video Out to your TVMethod 1 Component Progressive Scan Video Method 2 Composite VideoPress Stop button Connecting the FM AntennaConnecting Audio from External Components AUX Connecting an External Analog ComponentAnalog signal components such as a VCR VCRBefore Starting Initial Settings SetupSetting the Setup menu Press the Exit button to exit the setup menuInitial Settings Video Out SignaloptionTV Aspect User EQProduct Information TV Screen Saver/Power Saving FunctionBasic Functions Jpeg File Playback Rotate FunctionAudio CDCD-DA/MP3/WMA Playback Forward/Reverse Search Using the Disc MenuSkipping Scenes/Songs Slow Motion PlayDVD/DivX Repeat Using the Title MenuRepeat Playback Selecting the Audio Language Displaying Disc InformationSelecting the Subtitle Language Tools menuAngle Function Sound ModeCaption Function Press the S.VOL buttonSound Virtual Sound DSP Digital Signal Processor/EQPops Equser UserPresetting Stations Setting Mono/StereoUsing buttons on the Remote Control Listening to RadioAdvanced Functions Playing Media Files using the USB Host FeatureUSB Function USB Recording Safe USB RemovalOther Information TroubleshootingCheck/Remedy Language code list86dB/W/M 88dB/W/M SpecificationsFront speaker output 35W x 23Ω Subwoofer output 80W3Ω OpenSSL License OpenSSL License ` CIS AH68-02468D
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