Troubleshooting

CAUTION: UNPLUG STOVE BEFORE SERVICING

1.PLUG IN INSERT, NO RESPONSE

A.Check the power supply for 120 volts AC.

B.Check the fuse in the junction box (7 amp, 120 volt fuse AGC-7).

C.Check snap disc #3 (unplug insert before checking). Push reset on snap disc #3.

D.Control box (consult your dealer).

2.CALL LIGHT ON, NO FIRE, NO FUEL IN FIREPOT

A.Check the hopper for fuel, sawdust or bridging of pellets in the bottom of the hopper. If the hopper is low on fuel, vacuum can be lost through the hopper.

5.SLOW OR SMOKY START-UP

A.Clean the firepot. Check the firepot gasket for a good seal between the firepot and the firebox floor.

B.Check the combustion blower (make sure that it is starting when the thermostat calls for heat).

C.Visually check the cleanliness of the firebox, the heat exchangers and the venting system.

D.The feed rate may be too high. If necessary, adjust with the fuel adjustment rod located in the hopper.

E.Due to elevation, the air adjusting plate may need to be adjusted to get the right air to fuel ratio.

NOTE: Sometimes there might still be fuel in the hopper. If so, continue to check the areas below.

B.Make sure that the exhaust blower is operating.

C.Check the venting system for obstructions that might cause restrictions, which would cause the vacuum safety switch to shut off the auger.

D.Check the heat exchanger system for high ash content If buildup is present, clean the heat exchanger system.

E.Push the reset button, and try to light the insert again.

3.CALL LIGHT ON, NO FIRE, PARTIALLY-BURNED FUEL IN THE FIREPOT

A.Clean the firepot. Check that the igniter hole is clean and the cleanout plate is tightly in place.

B.Inspect the thermocouple and cover for the following:

1.The cover needs to be making contact with the end of the thermocouple.

2.The thermocouple and the cover should extend approximately 1”(25mm) into the firepot for accurate temperature reading.

3.Push the reset button. When the thermocouple reaches 200°F (93°C) the GREEN LIGHT will come on, and at 1000°F (538°C) the RED LIGHT will come on.

NOTE: If the lights fail to come on after the fire starts, the thermocouple may be faulty.

C.If the thermocouple appears good, the control box may be the problem (consult your dealer).

4.CALL LIGHT ON, NO FIRE, UNBURNED PELLETS IN FIREPOT

A.Clean the firepot (possibly a bridging problem at the ignition hole, located at the bottom of the firepot).

B.If the fire does not start, push the reset button.

C.Check the igniter to see that it comes on. If it does not turn on, check the following:

1.Check the connections under the firepot. (Ceramic wire nuts must be used to withstand the heat produced by the firepot.)

2.Make sure that the igniter is property installed in the igniter bracket. It should fit tightly, and be centered in the igniter hole.

3.Inspect the igniter. Replace if damaged.

6.STOVE RUNS FOR 10 MINUTES, THEN STOPS FEEDING FUEL

A.Inspect the thermocouple and the cover.

1.The cover needs to make contact with the end of the thermocouple.

2.The thermocouple and the cover should extend approximately 1” (25mm) into the firepot.

3.Push the reset button. The thermocouple test lights located on the control box will automatically turn on; when the thermocouple reaches 200°F (93°C) the GREEN LIGHT comes on, and at 1000°F (538°C) the RED LIGHT comes on. If they fail to turn on after the fire starts, the thermocouple may need replacement.

4.Check the control box (consult dealer).

7.FEED SYSTEM FAILS TO START

A.Make sure that the front door to the firebox is closed tightly.

B.Check to make sure that the exhaust blower is coming on and working.

C.Check the heat exchanger and the venting system for obstructions or heavy ash buildup.

D.The vacuum switch hose may be plugged.

1.Pull the hose off and blow through it to make sure it is clear.

NOTE: Unplug insert from power outlet first.

E.Downdrafts or poor venting systems that do not follow manufacturer’s recommendations can also cause this problem.

F.Check the hopper and the feed system for blockage.

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1100-I specifications

The Quadra-Fire 1100-I is a renowned wood-burning insert, designed to deliver robust performance and efficiency for homeowners looking to enhance their heating solutions. Known for its sleek finish and effective heating capabilities, this model is an excellent choice for those who want to experience the warmth and ambiance of a traditional wood fire.

One of the standout features of the Quadra-Fire 1100-I is its impressive heating capacity. With the ability to heat spaces up to 2,000 square feet, it makes an ideal option for medium to large homes. This wood insert boasts a nominal output of 65,000 BTUs, providing sufficient warmth even in the coldest winters. Its efficient design allows for long burn times of up to 10 hours, ensuring that you can enjoy continued warmth throughout the night without the need for constant refueling.

A critical technology incorporated in the Quadra-Fire 1100-I is its Advanced Combustion System. This system utilizes a secondary combustion process that minimizes emissions and maximizes efficiency. As the fire burns, it re-burns the gases and particulates that would typically escape into the atmosphere, resulting in a cleaner and more environmentally friendly burn. This feature not only reduces the impact on the environment but also enhances fuel efficiency, saving homeowners money on wood consumption.

The insert features a large ceramic glass door that allows for a captivating view of the fire, adding a cozy and inviting ambiance to any room. The glass is designed to withstand high temperatures without warping or discoloring, ensuring a clear view for years to come. Additionally, the Quadra-Fire 1100-I offers an easy-to-use airflow control system, allowing you to adjust the flame and heat output according to your preferences, making it easy to manage your heating needs throughout the day.

Installation of the Quadra-Fire 1100-I is straightforward, as it is designed to fit into existing fireplaces, eliminating the need for extensive renovations. The unit is also available with several finishing options, allowing homeowners to choose a look that complements their interior design.

In summary, the Quadra-Fire 1100-I is an ideal wood-burning insert for those seeking efficiency, environmental consciousness, and aesthetic appeal. With its powerful heating ability, advanced combustion technology, and striking design, it stands out as a reliable and attractive choice for anyone looking to add a wood-burning solution to their home.