Samsung WW7SK5213YW/KJ, WW70K5213YW/KJ manual English

Problem		Action
	• Plug the power cord into a live electrical outlet.
	• Check the fuse or reset the circuit breaker.
	• Close the door and press the Start/Pause button to start the
		washing machine.
		For your safety, the washing machine will not tumble or spin
		unless the door is closed.
	•	Before the washing machine starts to fill, it will make a series of
Stops.		clicking noises to check the door lock and does a quick drain.
	•	There may be a pause or soak period in the cycle. Wait briefly
		and the washing machine may start.
	• Make sure the mesh filter of the water supply hose at the water
		taps are not clogged. Periodically clean the mesh filter.
	•	If the washing machine is not supplied with sufficient power,
		the washing machine temporarily will not drain or spin. As soon
		as the washing machine regains sufficient power, it will operate
		normally.
	• Fully open both taps.
	• Make sure the temperature selection is correct.
	• Make sure the hoses are connected to the correct taps. Flush
		water lines.
	• Make sure the water heater is set to supply a minimum 120 °F
		(49 °C) hot water at the tap. Also, check the water heater
		capacity and recovery rate.
	• Disconnect the hoses and clean the mesh filter. The mesh filter
Fills with the wrong		may be clogged.
water temperature.	•	While the washing machine fills, the water temperature may
		change as the automatic temperature control feature checks
		incoming water temperature. This is normal.
	•	While the washing machine fills, you may notice just hot and/or
		just cold water going through the dispenser when cold or warm
		temperatures are selected.
		This is a normal function of the automatic temperature
		control feature as the washing machine determines the water
		temperature.
	• Use the High or Extra High spin speed.
Load is wet at the	•	Use high efficiency (HE) detergent to reduce oversudsing.
	•	Load is too small. Small loads (one or two items) may become
end of a cycle.
		unbalanced and not spin completely.
	• Make sure the drain hose is not kinked or clogged.

Troubleshooting

English  47

WW70K5213YW_DC68-03677R_EN.indd 47

2016/9/27 15:48:33