Samsung HW-F551/SQ manual Troubleshooting

Page 23

troubleshooting

Before requesting service, please check the following.

Symptom

Check

 

 

 

 

 

Remedy

 

 

 

 

 

 

 

The unit will not turn on.

• Is the power cord plugged into

• Connect the power plug to the

 

the outlet?

outlet.

 

 

 

 

 

 

 

 

A function does not work when the

• Is there static electricity in the

• Disconnect the power plug and

button is pressed.

air?

connect it again.

 

 

 

 

 

 

 

Sound is not produced.

• Is the unit properly connected

• Connect it correctly.

 

to your TV?

• Press the Mute button to

 

 

 

• Is the Mute function on?

cancel the function.

 

• Is the volume set to minimum?

• Adjust the volume.

 

 

 

 

 

 

 

The Picture does not appear on a TV

• Is the TV connected properly?

• Connect it correctly.

when the function is selected.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The remote control does not work.

• Are the batteries drained?

• Replace with new batteries.

 

• Is the distance between remote

• Move closer to the unit.

 

control and main unit too far?

 

 

 

 

 

 

 

 

 

 

 

 

 

The sound from the left/right

• Are the left/right audio output

• Check the left/right channel and

channels are reversed.

cables from the TV connected

connect it/them correctly.

 

properly?

 

 

 

 

 

 

 

 

 

 

 

 

 

The SoundShare (TV pairing) failed.

• Does your TV support

• SoundShare is supported by

 

SoundShare?

some Samsung TVs released

 

• Is your TV firmware the latest

after 2012. Check your TV to

 

see if it supports SoundShare.

 

version?

 

 

 

 

 

 

 

 

• Does an error occur when

• Update your TV with the latest

 

firmware.

 

 

connecting?

 

 

 

 

 

 

 

 

 

• Reset the TV MODE and

• Contact the call center.

 

 

 

 

 

 

 

 

connect again.

• Press

 

 

 

 

button for 5 seconds

 

 

 

 

 

 

 

 

to reset the product.

 

 

 

 

 

 

 

 

ENG

●TROUBLESHOOTING

23

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Contents Crystal Surround Air Track Hdmi FeaturesAccompanying the product Safety informationSafety Warnings Electric shock or personal injuryPrecautions Contents WHAT’S Included Getting startedBefore Reading the USER’S Manual Front Panel DescriptionsRear Panel Remote Control Remote controlTour of the Remote Control Connections Installing the Wall MountInstallation is complete Main unit and the subwoofer are now linked connected Connecting the Wireless SubwooferConnections Lift up to release the lock and open the core Close the lock Looping the Power Cable around the Toroidal CoreHdmi OUT Hdmi Connecting AN External Device Using Hdmi CableHdmi Cable Digital DevicesOptical Audio CableAUX Functions What is Bluetooth?BT/TV/USB/HDMI/ARC/D.IN Mode FunctionsTo connect the Air Track to a Bluetooth device Soundshare To disconnect the Bluetooth device from the Air TrackTo disconnect the Air Track from the Bluetooth device Be aware of the following Before you connect a USB deviceSkip Forward/Back Using the Remote ControlUsing the Repeat function Play/Pause/StopUsing the S/W Level function Using the 3D Sound Plus functionUsing the Smart Volume function Using the Sound Effect functionPower Using the Auto Power Link functionUsing the Audio Sync function Using the DRC functionUsing the TV functions with Samsung TVs only Software UpgradeUsing the Anynet+HDMI-CEC function Troubleshooting TroubleshootingAppendix SpecificationsArea Contact Centre Web Site AH68-02616V-05 ʹʮʺʹʮʬ ʪʩʸʣʮ3D Sound Plus ʭʩʰʩʩʴʠʮןוישיר תוחיטב תוארוה ʺʥʧʩʨʡ ʺʥʣʥʠ ʲʣʩʮʸʩʹʫʮʬ ʷʦʰ ʭʥʸʢʬ ʺʥʬʥʬʲ ʭʩʷʸʡʮ ʤʠʶʥʺʫ ʧʺʮ ʺʥʶʩʴʷ .ʲʷʹʤʮ תוריהז יעצמאʺʥʸʩʤʦ ʩʲʶʮʠ ʹʮʺʹʮʬ ʪʩʸʣʮʡ ʯʥʩʲʤ ʩʰʴʬ Bluetooth SoundShareʭʩʰʩʩʴʠʮ ʯʥʩʹʩʸ ʺʥʧʩʨʡ ʺʥʠʸʥʤרישכמה ללוכ המ ʤʬʧʺʤשמתשמל ךירדמב ןויעה ינפל ימדקה חולה + Volumeʸʥʠʩʺ Hdmi ירוחאה חולהלמשח תקפסא USB תאיציʷʥʧʸ ʨʬʹʤ ʯʹʩʩʧʮ 30 ʣʲ ʷʥʧʸ ʨʬʹקוחר טלשה תריקס קוחר טלשהיילתה ןקתמ תנקתה ʭʩʸʥʡʩʧʺʡʤʡʤʮ ʸʴʥʥʡʠʱʤ יטוחלאה רפוובאסה רוביחםירוביח Standby ʡʶʮ ,ʩʥʡʫ ʸʩʹʫʮʤ ʸʹʠʫʤʡʩʬʤ ʺʠ ʥʧʺʴʥ ʬʥʲʰʮʤ ʱʴʺ ʺʠ ʥʮʩʸʤ ʬʥʲʰʮʤ ʱʴʺ ʺʠ ʤʸʦʧ ʥʸʢʱ רפוובאסה לש למשחה לבכל תידיאורוטה טירפה תביל רוביחתידיאורוטה טירפה תביל ביבס למשחה לבכ ףופיל ʤʹʩʷʰ ʲʮʹʩʺʹ ʣʲ ʤʩʬʲ ʥʶʧʬʥ ʸʥʩʠʡ ʢʶʥʮʹARC Hdmi OUT Hdmi לבכ תועצמאב ינוציח ןקתה רוביחHdmi Hdmi OUT BD/DVD ןגנ יביטקארטניא ריממ םיקחשמ ףוסמ עמש לבכןיפולחל יטפוא לבכ לולכ אלתויצקנופ ?Bluetooth והמʺʥʩʶʷʰʥʴ הסינכ בצמAir Track ʸʥʡʲ ʹʣʧ ʹʥʴʩʧ ʥʲʶʡʥ ʸʡʥʧʮʤ ʯʷʺʤʡ ʤʷʩʱʥʮ ʥʲʩʮʹʤ Bluetooth ןקתהל Air Track-ה רוביחלʤʮʶʲ Air Track-המ Bluetooth-ה ןקתה קותינלBluetooth-ה ןקתהמ Air Track קותינל ʭʩʸʨʮ 5 ʩʸʹʴʠʤ ʧʥʥʨʤUSB ןקתה רוביח ינפל Repeat היצקנופב שומיש קוחר טלשב שומישהרוחא/המידק גלד Sound effect היצקנופב שומיש Smart Volume היצקנופב שומישלוקה תקתשה 3D Sound Plus היצקנופב שומישDRC היצקנופב שומיש Auto Power Link היצקנופב שומישAuto Power Link Audio Sync היצקנופב שומישדבלב Samsung תויזיוולטב היזיוולטה תויצקנופב שומיש הנכות גורדשHDMI-CEC Anynet+ היצקנופב שומיש ʺʥʩʲʡ ʯʥʸʺʴ Audio Engineering Society AES ʩʬʰʩʮʥʰ ʨʸʴʮ ʧʴʱʰםיטרפמ ʺʫʩʸʶ ʢʥʸʩʣSamsung World Wide םע רשק תריצי

HW-F551/SQ specifications

The Samsung HW-F551/SQ is a high-performance soundbar system designed to elevate your home audio experience. This sleek and stylish soundbar combines robust technologies and innovative features to deliver immersive sound quality, making it an ideal companion for both movie enthusiasts and music lovers alike.

One of the standout features of the HW-F551 is its wireless subwoofer, which provides deep, rumbling bass that enhances your audio experience without cluttering your living space with extra wires. This subwoofer complements the soundbar, creating a balanced sound profile that brings movies and music to life. With a total power output of around 320 watts, the HW-F551 produces ample volume without distortion, ensuring clarity at all levels.

The soundbar supports various audio formats, including Dolby Digital, giving you the cinematic experience right in your living room. Its multi-speaker configuration, which includes multiple channels, allows for a surround sound experience that envelops the listener, making it perfect for action films and epic soundtracks.

Connectivity is another strong point for the HW-F551. It features Bluetooth technology, enabling seamless wireless streaming from your smartphone or tablet. This means you can enjoy your favorite playlists or podcasts without the hassle of wires. Additionally, it comes equipped with HDMI ARC (Audio Return Channel) support, simplifying the connection to your TV by allowing you to control your soundbar using a single remote.

The HW-F551 also includes a unique feature called "Smart Volume," which automatically adjusts the sound levels to ensure consistent audio regardless of what you are watching or listening to. This eliminates the hassle of constantly adjusting the volume during different programs or commercials.

Design-wise, the HW-F551 features a modern and minimalist aesthetic that complements any home décor. Its slim profile allows for easy placement in front of your television, and it can even be wall-mounted if desired.

In summary, the Samsung HW-F551/SQ soundbar is a powerful audio solution packed with features and technologies that promise an exceptional listening experience. With its wireless subwoofer, Dolby Digital support, Bluetooth connectivity, and modern design, it stands out as an excellent choice for anyone looking to enhance their home entertainment setup.