Samsung SM-T531NZWASER, SM-T531NYKASER manual Touch screen responds slowly or improperly

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Appendix

The touch screen responds slowly or improperly

•If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

•If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

•The touch screen may malfunction in humid conditions or when exposed to water.

•Restart your device to clear any temporary software bugs.

•Ensure that your device software is upgraded to the latest version.

•If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for more than 7 seconds to reboot.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings →GENERAL →Backup and reset →Factory data reset →RESET DEVICE → ERASE EVERYTHING. Before performing the factory data reset, remember to make backup copies of all important data stored on the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Contents SM-T531 About this manual About this manual Instructional icons CopyrightTrademarks Table of Contents Travel & local Device layout Getting startedButtons Package contents Installing the SIM or Usim card Removing the SIM or Usim card Charging the batteryCharging with the charger Checking the battery charge status Reducing the battery consumptionInserting a memory card Formatting the memory card →Settings →GENERAL →Storage →Unmount SD cardRemoving the memory card Holding the device Turning the device on and offLocking and unlocking the device Adjusting the volumeSwitching to silent mode Icon Meaning Indicator iconsBasics Using the touch screen Tapping and holding Finger gesturesTapping Double-tapping DraggingPinching FlickingPalm motions Rotating the screenCovering SweepingLaunching applications in a split screen Multi Window Using Multi WindowUsing a split screen Multi Window Basics Sharing content between applications Notifications →Sounds and notifications →Do not disturb Home screenRearranging items Adding an application iconRearranging panels Screen Setting wallpaperUsing widgets Rearranging applications Installing applicationsUninstalling applications Applications screenOpening from recently-used applications Using applicationsDisabling applications Opening an applicationChanging the keyboard type HelpEntering text Handwriting Entering uppercaseChanging the keyboard type Changing language keyboardsCopying and pasting Connecting to a Wi-Fi networkTurning Wi-Fi on and off Entering text by voiceForgetting Wi-Fi networks Joining Wi-Fi networksAdding Wi-Fi networks Removing accounts Setting up accountsAdding accounts Transferring files Connecting with Samsung KiesConnecting with Windows Media Player Connecting as a media deviceSecuring the device Setting a patternSetting a PIN Setting a passwordUpgrading over the air Upgrading the deviceUnlocking the device Upgrading with Samsung KiesMaking calls CommunicationPhone Adding contacts Finding contactsMaking an international call During a callReceiving calls Video calls Swapping images Listening to a voice messageSearching for contacts ContactsManaging contacts Importing and exporting contacts Displaying contactsMoving contacts Contact groups Favourite contactsSending a message or email to a group’s members Business cardManaging groups Viewing incoming messages MessagesSending messages Sending scheduled messagesSetting up email accounts Reading messages GmailLabels HangoutsPhotos Google+Opening a new Web & networkInternet Viewing webpagesLinks BookmarksHistory Saved pages→Save ChromeSyncing with other devices Tap →New tabSending and receiving data BluetoothPairing with other Bluetooth devices Screen Mirroring Playing music MediaMusic Playing music by mood Setting a song as ringtoneCreating playlists Camera etiquette CameraTaking photos Taking a photoApplying filter effects Shooting modePanoramic photos Taking a video Recording modeTaking videos Controlling the camera remotely Zooming in and outShare shot Configuring settings for Camera Viewing images GalleryShortcuts Zooming in and out Playing videosTrimming segments of a video Editing imagesSharing images Setting as wallpaperFavourite images Deleting imagesTagging faces Using Tag buddyDeleting videos VideoWatching videos Using Popup Video playerYouTube Sharing videosPlay Store Application & media storesPlay Books Galaxy AppsPlay Newsstand Play Movies & TVPlay Music Play GamesComposing memos UtilitiesMemo Adding and managing categoriesViewing a memo PlannerBrowsing memos Creating events or tasksChanging calendar type Syncing with Google CalendarSharing events or tasks DropboxSearching for events or tasks Deleting events or tasksBacking up or restoring data CloudDrive Syncing with the Samsung accountWord processor Hancom Office ViewerSearching documents Reading documentsSpreadsheet PresentationAlarm World clock Voice CalculatorGoogle Now GoogleVoice Search Searching the deviceViewing files My FilesCreating folders Changing the view modeSearching for a file Viewing storage informationGetting directions for a destination Travel & localMaps Searching for locationsSetting Wi-Fi sleep policy SettingsAbout Settings Wi-FiWi-Fi Direct BluetoothFlight mode Setting Network notificationMore networks Default messaging appData usage LocationMobile networks Ethernet configurationNearby devices Screen MirroringPage Font Lock screenWallpaper Call AccessibilityCall settings Notification panelCall alerts Call accessoriesMore settings Internet call Ringtones and soundsVideo calls VoicemailSamsung keyboard DefaultLanguage and input LanguageSmart screen Palm motionDate and time Backup and resetAccounts CloudPower saving mode AccessoriesDefault applications BatterySecurity StorageAbout device Google SettingsSet up SIM card lock Security policy updatesAppendix TroubleshootingTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Small gap appears around the outside of the device case Removing the batteryEnglish EU /2015. Rev.1.0

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