Samsung NV30CH0HCF/SEK, NV30MP04XB/SEK manual Modem Related, Q1 I cannot hear the modem sound

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Modem Related

Q1 I cannot hear the modem sound.

A1 Check that the telephone line is properly connected to the modem.

A2 Check that the modem driver is installed properly.

1.Click Start > Control Panel > Performance and Maintenance > System.

2.Select Hardware tab > Device Manager > Modems in the System Properties window, and check if there is a yellow exclamation mark on the installed modem icon. If there is, delete the modem device driver and reinstall the driver, because the yellow exclamation mark represents a not properly installed driver.

3.If there is no yellow exclamation mark, double-click the installed modem, and click Diagnostics tab > Query Modem in the Modem Properties window to diagnose the modem.

No message in either of Command and Response in the Diagnostics tab means that the modem is not operating properly.

Diagnose the modem again after restarting the system or reinstalling the driver.

(You have to exit all programs using modem in the advance of diagnostics of the modem).

A3 Although I can make a connection with the modem, I cannot hear the dial tone and modem connection sound. In this case check the following list:

1.Click Start > All Programs > Accessories > Entertainment > Volume Control.

2.Clear the Mute check box in the Telephone Line item.

(Depending on the sound driver, it may be displayed as another name such as Modem, Phone, Mono. If there is no corresponding item, click Options > Properties > Volume Control, select 'Playback', and select the 'Telephone Line' under the 'Display the following volume controls'. Click OK.)

Q2 I cannot make a call using an extension line.

AIn general, the dial tone of a PBX or a digital phone switching system is not a continuous one, unlike that of a trunk line.

Therefore, the modem may not make a call because the modem mistakes the dial tone from a PBX or a digital phone switching system as a busy tone.

In this case, complete the following procedures.

Troubleshooting 79

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Contents Macrovision Statement Setting Up your System Important Safety InformationSafety Instructions Care During Use Battery DisposalReplacement Parts and Accessories Laser Safety Power Cord RequirementsLaser Safety Note General RequirementsWireless Guidance Regulatory Compliance StatementsPage Intentional emitter per FCC Part United States of AmericaUnintentional Emitter per FCC Part FCC Statement for Wireless LAN use FCC PartRegulatory Compliance Statements Intentional Emitter per RSS CanadaUnintentional Emitter per ICES-003 Regulatory Compliance Statements European Union European DirectivesRegulatory Compliance Statements Using Your Documentation Manual Documentation ConventionsInformation Icons Keyboard ConventionsSoftware User Documentation CD-ROM Device Naming ConventionTouchpad Conventions Windows ConventionsGetting Started Introducing Your ComputerFront View LCD PanelRight View Left ViewBack View Bottom ViewTurning the Computer On and Off To turn on the computerTo turn off the computer Click Turn Off ComputerGetting Started Using the Keyboard Using the Numeric Keypad Using Special Function Keys Getting Started Using the Touchpad Move ClickRight-Click DragScroll Using Wireless LAN Button Hot KeysChanging the Hot Key Setting Reading the Status Indicators Adjusting LCD Brightness To save the battery chargeMaintenance Instructions Bad pixels in the LCDTo adjust using volume control program Adjusting the VolumeTo adjust using keyboard Introducing Windows Understanding the DesktopUnderstanding the Start Menu Understanding a Window Click Start My ComputerClick Start Help and Support Help and Support CenterWindows XP Tour Using the Computer Using the CD DriveTo insert a CD To eject a CDTo play a DVD To clean a CD or DVD titleEmergency Eject Hole To use the Windows Media Player To play a video CDTo write data on a CD Option Click Write these files to CDTo write data to a DVD For more information on writing CDsFor more information on creating an audio CD What is a home theater system? Enjoying Home Theater S/PDIF PortPress Fn+F7 / S/PDIF keys Enable S/PDIF port on the computerConnect digital amp, speakers, and TV to the computer Enable S/PDIF on the DVD program To remove a Pcmcia card Using the Pcmcia Card SlotTo insert a Pcmcia card Before Start Connecting to the InternetConnecting with a Modem Connecting Through a Wired LAN Click Start Control PanelTo use both Dhcp and static IP simultaneously To use DhcpTo use a static IP Connecting Through a Wireless LAN Option Access PointTo turn off the Wireless LAN What is an Access Point AP?Connecting to an Access Point AP Connecting to computer-to-computer networks peer-to-peer or Checking the connection statusWireless Networks tab, click Add Setting up a computer-to-computer networkClick Advanced On the Wireless Network tab, click Advanced Page Connecting to the configured computer Checking the connection status Using Wireless Networks in Other Operating Systems Installing the Wireless Client Manager programConfiguring the wireless network Network TypesPage Connecting to the Internet Using Network Services Sharing files or foldersConfiguring Sharing If your computer is a member of another workgroup Using Shared Files or FoldersSharing Printers Click Add a printer Configuring Printer SharingAdding and Using a Shared Printer Page Configuring Internet Sharing Sharing an Internet ConnectionChecking the Shared Internet Connection Customizing Your Computer Using System SetupBios Caution Starting System Setup Changing Booting Priority Configuring the Password Setting the Supervisor PasswordSetting the User Password On the Set Supervisor Password item, press EnterDeactivating the Password Activating the Booting PasswordActivating the Hard Disk Drive Password Configuring Resolution and Colour Depth When you have completed configuration, click ApplyUsing Dual View to View Extended Screen Using External Display DevicesSwitching Display Devices Using the Shortcut Key Primary Deactivating Dual View Mode To move a window between display devices in Dual View modeUsing Power Management Options Basic Power Management SchemesSystem Management Standby vs. HibernationHibernate Mode Power Management or Manual Method Rest Key If You Reinstall WindowsFrequent Interruptions Advanced Power Management Schemes Using the Battery Replacing BatteryMonitoring the Battery Charge Using the batteryBattery Warning To monitor in control panelBattery Calibration Calibration NotesUsing the Security Lock Port Replacing the Hard Disk Drive After replacing the hard disk Tips for Using Your Computer Travelling with Your Computer Handling SpillsAir Travel If you are travelling by air, follow these tipsStoring the Computer for Long Periods Troubleshooting System Recovery Precaution Questions and Answers Windows RelatedQ1 The system does not shutdown properly Q2 The system freezes during program operationQ3 The screen blinks or displays noise for a short time Display RelatedQ1 The LCD screen is blank Q1 I cannot hear the modem sound Q2 I cannot make a call using an extension lineModem Related Q3 How do I use my modem when dialing from overseas? Using an AT commandConfiguring the Modem through the Control Panel Troubleshooting Wired LAN Related Q1 Wake On LAN functionWireless LAN Related Q3 I cannot share an Internet connection Troubleshooting Page Troubleshooting Games and Programs Related Q4 The running speed of a game is too slow or fastTroubleshooting Running the system software CD Reinstalling SoftwareInstalling drivers Installing programs Reinstalling Windows XP Reinstalling WindowsWhat is partition configuration? What is Format?Press any key to boot from CD If You Cannot Run WindowsSpecifications System SpecificationRadio Specifications Wireless LAN Specification OptionalProduct Specification Regulatory Notice for Channel Use in France Abbreviations Pcmcia Glossary DMA direct memory access CardBusCmos memory COM portHard drive AddressIRQ interrupt request line LCD liquid-crystal displayRAM random access memory ResolutionPC Card PC slotShadow RAM TFT thin film transistor LCDLocations of Programs folder and Control Panel Using WindowsRegistering Windows Introducing Windows To Playback Audio or Video CD