Troubleshooting

The air conditioner does not function.

The unit does not produce adequate cooling.

The unit is noisy.

The compressor does not work.

Is the air conditioner plugged in?

Is the power outlet functioning correctly?

Is the full water tank indicator light flashing?

Is the ambient room temperature lower than the set temperature?

Is the unit placed in direct sunlight? If so, close any curtains or move the unit to a more shaded area.

Are too many windows or doors open? Are there too many people in the room?

Are there additional heat sources in the room? Is the filter dusty or dirty?

Is the air inlet or air outlet blocked?

Is the ambient room temperature lower than the set temperature?

Is the machine positioned unevenly?

Is the unit positioned on an even, solid surface?

Is the compressor’s overheat protection function activated? If so, wait for the temperature to drop and then turn on the unit again.

☆Never try to repair and dismantle the unit yourself. Unauthorized repairs can void your warranty and endanger the user.