Motorola Essential Diagnostics for Your MSAT G2 Satellite Phone

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Error Code Diagnostics

The following error messages may be displayed on the handset.

Error Condition

Definition

Action

 

 

 

SHUTDOWN,

The radio has been shutdown by the

Contact MSV Customer Support.

SEE DEALER

network.

 

 

 

 

COM: NO RESP -

Signifies that the network did not

Ensure that you have a clear view

RETRY?

respond to the commissioning

of the southern sky and select YES

 

procedure initiated by the user.

to re-initiate the commissioning

 

 

procedure. Contact MSV Customer

 

 

Support if the radio fails to

 

 

commission after several attempts

 

 

 

COM: FAILURE -

The commissioning process failed.

Select YES to re-initiate the

RETRY?

 

commissioning procedure. Contact

 

 

MSV Customer Support if the radio

 

 

fails to commission after several

 

 

attempts.

 

 

 

INVALID SASK

Signifies the user has entered an invalid

Check that you correctly entered

 

SASK while in the process of initiating

the SASK. If the problem persists,

 

the commissioning procedure.

contact MSV Customer Support

 

 

to obtain the proper SASK value.

 

 

 

SEARCHING…

If signal strength bars are seen, the

If the condition persists, check

 

radio is in the process of connecting

the radio has a clear view of the

 

to the MSAT network. If signal strength

southern sky and that the antenna

 

bars are not seen, the radio cannot

is connected and is functioning

 

receive a satellite signal.

(e.g. can hear the servo motor in

 

 

the antenna).

 

 

 

WAIT…

Signifies that the radio has not

Continue to press the PTT key.

 

received a response to the PTT

If the call is successful, USER ON

 

request from the MSAT network and

will be displayed. In the event a call

 

is attempting several retries.

fails, a PTT FAIL message will appear

 

 

requiring the user to release the

 

 

PTT key and try again.

 

 

 

PTT FAIL

Signifies the radio failed to receive a

Release the PTT key and try again.

 

response to the PTT request from

If this message continues, contact

 

the MSAT network.

MSV Customer Support.

 

 

 

PRESSPT

Signifies the PTT key was been pressed

Press and hold the PTT key in order

then released just before the radio

to talk.

 

 

received the confirmation from the

 

 

network.

 

 

 

 

MSAT-G2 Installation Guide

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Contents Page MSAT-G2 Installation Guide Introduction Antenna Unit Transceiver Unit TU Transceiver Unit w/o Mounting BracketPower Port Ethernet and Serial Ports RJ 45 Ethernet PortSerial Port Antenna PortHandset Port External SpeakerSystem Power Requirements Transceiver Unit Front & BackPower Cable View aStandard Cable Connections Horn Alert Blue Wire Optional InstallationIgnition Sense Orange Wire Choosing a Location Basic Installation ProcedureFixed-site Installation Lightning Arrestors Installing the TU Fixed-site and VehicleInstallation General Mounting Bracket InformationMounting Hole Dimensions Bounting BRACKET, MSV Dimensions with Mounting Bracket MSV Transceiver Unit Antenna Cable Lengths and Types Installing the AntennaAntenna Unit AU SpaceCom SPAC-AS-MSV220 Land-Mobile / Fixed-site Antenna Magnetic Temporary Mounting optionMagnetic Mount Installation DismountingSPAC-AS-MSV220 Antenna Pole Mount Installation Permanent Mast MountingSPAC-AS-MSV320 Maritime Antenna Pole Mount KitPole Mount Kit Component Description SPAC-AS-MSV320 Maritime Antenna W/ Optional Pole MountDo not Change the Length of the Screws SPAC-AS-MSV320 Antenna Installation Vibration400 Installing the Handset Commissioning ProcedureError Code Diagnostics Over Troubleshooting the Installation Steps to Basic TroubleshootingTroubleshooting Some Typically Encountered Problems Troubleshoot by componentMSAT-G2 Technical Specifications WeightMobile Satellite Ventures Customer Service Csrhelp@msvlp.com

MSAT-G2 specifications

The Motorola MSAT-G2 is a cutting-edge satellite communication terminal that has gained significant attention for its advanced features and robust performance. Designed for users who require reliable communication solutions in remote areas, the MSAT-G2 combines state-of-the-art technology with user-friendly functionality.

One of the standout features of the MSAT-G2 is its versatility. The terminal supports both voice and data communications, making it an ideal choice for various applications such as emergency response, disaster recovery, and field operations in industries like oil and gas, mining, and construction. With its ability to connect to multiple satellite networks, including L-band and broadband, users can rely on the MSAT-G2 to maintain connectivity even in the most challenging environments.

The MSAT-G2 is equipped with advanced satellite modem technology that enables it to achieve high data rates, ensuring speedy communication. With a built-in GPS receiver, the device also allows for precise location tracking, which is crucial for many operational scenarios. The terminal’s intuitive interface simplifies the user experience, allowing for quick setup and easy operation, so that users can focus on their tasks rather than on complicated technical procedures.

Durability is another key characteristic of the MSAT-G2. Built to withstand harsh conditions, it features rugged housing that meets environmental standards for temperature, humidity, and shock resistance. This ensures that the terminal remains functional in extreme situations, making it a reliable companion for fieldwork.

Moreover, the MSAT-G2 offers comprehensive security features, including encryption options that protect sensitive communications from unauthorized access. This level of security is particularly important for organizations that handle confidential information, such as government agencies and private enterprises.

The accompanying software for the MSAT-G2 allows users to manage their communications effectively, enabling features such as remote monitoring and diagnostics. With this capability, organizations can ensure optimal operation and address any issues promptly.

In summary, the Motorola MSAT-G2 represents a remarkable advancement in satellite communication technology. Its combination of versatility, speed, durability, and security makes it an essential tool for professionals operating in remote locations. Whether for routine communication or critical emergency response, the MSAT-G2 stands out as a reliable and effective solution that meets the ever-evolving demands of the modern world.