Prije nego što pozovete tehničku podršku

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Sučelje

Rješavanje problema

Prije nego što pozovete tehničku podršku

zSoftver MagicRotation radi s instaliranim pogonskim programom za monitor koji vam isporučuje dobavljač grafičke kartice kako biste imali mogućnost okretanja monitora. Ako instalirani pogonski program za monitor ne radi ispravno ili ima viruse, virusi ostaju čak i nakon instalacije softvera MagicRotation. Nepravilan/nasumičan rad uslijed problema s instaliranim pogonskim programom za monitor nije povezan s radom softvera MagicRotation.

Kako biste utvrdili postoji li problem s instaliranim pogonskim programom za monitor, moľete poduzeti sljedeće korake:

1.Provjerite javlja li se problem u orijentaciji 0 (vodoravni poloľaj) i 90 (okomiti poloľaj).

2.Provjerite javlja li se problem pri različitim dubinama boje (8/16/32 bita po pikselu) i različitim rezolucijama (800 x 600, 1024 x 768).

3.Provjerite javlja li se problem kada softver MagicRotation nije instaliran.

Ako se problem ponavlja u nekom/svim navedenim slučajevima, moľda postoji problem s instaliranim pogonskim programom za monitor:

Za Rješenja problema potrebno je učiniti sljedeće:

1.Deinstalirajte softver MagicRotation.

2.Nabavite najnoviji pogonski program za monitor od dobavljača grafičke kartice.

Najnovije pogonske programe za monitor (ATI, NVIDIA, MATROX, INTEL itd.) jednostavno je preuzeti s njihovih web-stranica.

3.Instalirajte najnoviji pogonski program za monitor

4.Instalirajte softver MagicRotation. U većini slučajeva to bi trebalo otkloniti problem.

zMagicRotation moľda neće raditi ako je monitor zamijenjen ili ukoliko se pogonski program grafičke kartice aľurira dok MagicRotation radi.

U tom slučaju, ponovno pokrenite sustav.

zPosjetite MagicRotation web-stranicuza tehničku podršku za MagicRotation, često postavljana pitanja (pitanja i odgovori) i nove verzije softvera.

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