Napco Security Technologies GEM-X255 manual System Trouble Error Codes, E01-00, E02-00, E03-00

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SYSTEM TROUBLE ERROR CODES

Your control panel is capable of detecting a variety of troubles that may affect system performance. In the unlikely event that a problem should occur, the SYS TBL (system trouble) icon will display on the left side of keypad window along with one or more of the following error codes. If the problem is related to a specific zone or device, the corresponding number will also be indicated. Below is a list of the most common troubles along with the necessary corrective action, if any. If a message appears that is not listed below, call your security professional for service. When a system trouble occurs, the keypad can be silenced and the display can be cleared by pressing C. The system can then be armed and disarmed as usual.

Note: If you cannot clear a system trouble yourself, call installing company for service as soon as possible.

Trouble

System Trouble

Action

Indication

Condition

 

 

 

 

E01-00

AC Power Failure

This trouble will occur if AC power is not present. Make sure system transformer is plugged into

 

 

AC receptacle and check the circuit breaker, otherwise call installing company for service.

E02-00

Low Battery

If there has been a recent power failure, the battery may be partially depleted and must be

 

 

recharged by the control panel. The control panel performs an automatic daily test of the battery,

 

 

at which time the trouble will clear if the battery has been recharged.

 

 

If the trouble does not clear in 24 hours, call installing company for service.

 

 

 

E03-00

Communication

The system was not able to report to central station. If this is due to a temporary interruption in

 

Failure

the telephone service, the trouble can be cleared when the service is restored by performing a

 

 

Communication Test:

 

 

1 While disarmed, enter your User Code followed by A.

 

 

2 Answer NO (F) until “ACTIVATE DIALER TEST” appears in the window.

 

 

3 Press YES (E) to send a test signal to the central station.

 

 

If the trouble continues, call installing company for service.

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Contents Operating Guide for T R O D U C T I O N Important Test Your System WeeklyTable of Contents Keypad Controls & Indicators 01/01/00 1200 AMReset Button Resets InstantButton Area Button *. Selects otherBypassed B Y P a S S E D Bypassed 0 02 B a C K D O or Setting the Alarm Arming When LeavingSystem Ready W B a T T E R Y SYS/TRBL E02-00 Service System TroubleProtecting Yourself While on the Premises Bypassing Interior ZonesInstant Protection Bypassed S Y S T E M R E a D YEasy Exit Optional Easy Exit programmed? !YES !NO V a L I D E N T R Y T R Y a G a I N Turning OFF the Alarm Disarming When ReturningA RM Fire-Zone Alarm Fire ProtectionFire-Zone Trouble Fire F I R E a L AR M Fire F I R E T R OU B L EImportant! Read Carefully Discuss these escape Would You Like More Safety Information?Family Rehearsal Floorplan FloorplanLimitations of Fire Alarm Warning Systems Keypad Functions S P L a Y F a U LT SB Y P AS S E D Y / N S P L a YKeypad Functions A R T I T T I M E S E T S T R B LN S O R M S G Y / N T I V a T E A L E R T E S T A R M I N 1 4 H R S E S S 1T I V a T E O G R a M Y / NW N L O a D Y / N L a YCommunicator Features Central Station MonitoringAdvanced Features User Program Mode Enter the User Program ModeProgramming Optional Programming / Reprogramming a User CodeProgramming Example Exiting the User Program ModeReviewing a Programmed User Code Programming Zone Descriptions Entering a new zone descriptionR O N T D O O R To advance to the next zone or to any other zoneProgramming the system Date and Time Programming the DateProgramming the Time T E R D a T EKeypad Messages S T E M R E a D Y C DA TE T I M ES TE M a R M E D I DA TE T I M E N E S F a U LT E DAlarm R E T R B L R E Alarm N ’ T a R M S Y S T E M / a R E a # I N T R O U B L ET E M P T I N G T O C a N C E L A RM C a N C E L E D S T E M T R B LM M F a I L 3 0 0 S E R V I C EO S S a R Y Communicator Reports intrusions, emergencies, openingsO S S a R Y Fire Zone Detects fire alarms or trouble conditions System Trouble Error Codes Trouble System Trouble Action Indication ConditionE01-00 E02-00E06-NN E07-00E08-00 E09-00E10-NN E11-NNE12-NN E13-NNE19-00 E20-00E21-00 E23-00E40-00 E51-00Troubleshooting What do I do if For more infoT E S T E S Napco Limited Warranty Following Statement is Required by the FCC

GEM-X255 specifications

Napco Security Technologies has introduced the GEM-X255, a versatile and feature-rich control panel designed for both residential and commercial security applications. This advanced panel integrates multiple technologies to enhance security, streamline monitoring, and provide ease of use for both installers and end-users.

One of the standout features of the GEM-X255 is its ability to support a wide range of security devices. With up to 255 zones, the panel allows for extensive coverage, ensuring that every corner of a property can be monitored effectively. This scalability makes it an ideal choice for various applications, from small homes to larger commercial facilities.

The GEM-X255 utilizes both hardwired and wireless technologies, providing flexibility in installation. It can accommodate the latest security sensors, including motion detectors, door/window sensors, and glass break detectors, enabling users to tailor their security systems to meet specific needs. The panel supports popular wireless protocols, making it easier to expand the system with additional sensors without the hassle of wiring.

In terms of communication, the GEM-X255 features built-in IP communication capabilities, allowing users to connect to monitoring services and receive real-time alerts via smartphone apps. This ensures that users remain informed about their security status, even when they are away from the property. The clarity of these alerts is enhanced through its advanced notification system, which can deliver text messages and push notifications.

The GEM-X255 is designed with user experience in mind. It offers an intuitive user interface, complete with a backlit keypad for easy operation, even in low light conditions. The system also supports user codes, enabling multiple users to access the system securely while allowing the primary user to manage permissions efficiently.

An important aspect of the GEM-X255 is its robust automation capabilities. It can be programmed to control lights, locks, and other appliances, enhancing security while contributing to energy management. This integration of security and automation fosters a smarter home or business environment.

In summary, Napco Security Technologies' GEM-X255 combines innovative technology, extensive coverage, and user-friendly features to create a reliable security solution. Its adaptability to both wired and wireless devices, alongside robust communication capabilities, make it an invaluable asset for securing properties of any size. As security needs evolve, the GEM-X255 stands out as a modern control panel ready to meet the challenges of today and beyond.
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