TROUBLESHOOTING
WARNING
Turn appliance OFF and allow to cool before servicing. Only a qualified service person should service and repair the heater.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
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When ignitor button is pressed, there is no spark at ODS/pilot.
1.Ignitor electrode positioned wrong.
2.Ignitor electrode is broken.
3.Ignitor electrode not connected to ignitor cable.
4.Ignitor cable pinched or wet. Keep ignitor cable dry.
5.Broken ignitor cable.
6.Bad piezo ignitor.
1 Replace ignitor.
2.Replace ignitor.
3.Reconnect ignitor cable.
4.Free ignitor cable if pinched by any metal or tubing.
5.Replace ignitor cable.
6.Replace piezo ignitor.
Appliance produces unwanted | 1. | Appliance burning vapors from paint, hair |
odors. |
| spray, glues, etc. |
| 2. | Gas leak. |
| 3. | Initial burn off. |
1.Ventilate room. Stop using odor caus- ing products while heater is running.
2.Locate and correct all leaks.
3.Ventilate room and turn unit on high un- til odor is gone. Odor should be gone after 2 to 3 hours of continuous use.
Appliance shuts off during use. 1. Not enough fresh air is available for ODS/ pi- lot to operate.
2.Low line pressure.
3.ODS/pilot is partially clogged.
4.Defective Thermopile.
5.Restrictions in incoming air flow.
1.Open window and/or door for ventila- tion.
2.Contact local gas company.
3.Clean ODS/pilot.
4.Check pilot flame, check wire connec- tions, check output, should be 325 milli- volts across TH/TP and TP Terminals with ON/OFF switches off.
5.Check for bottom riser on glass door, sunken fireplace, excess lava rock/cinders densely packed against the grate.
Gas odor even when control | 1. | Gas leak. | 1. | Locate and correct all leaks. |
knob is in OFF position. | 2. | Control valve defective. | 2. | Replace control valve. |
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When ignitor button is pressed, | 1. | Gas supply turned off or manual shutoff valve | 1. | Turn on gas supply or open manual |
there is spark at ODS pilot, but |
| closed. |
| shutoff valve. |
no ignition. | 2. | Control knob not in PILOT position. | 2. | Turn control knob to PILOT position. |
| 3. | Control knob not pressed in while in PILOT | 3. | Press in control knob while in PILOT |
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| position. |
| position. |
| 4. | Air in gas lines when installed. | 4. | Continue holding down control knob. |
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| Repeat igniting operation until air is re- |
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| moved. |
| 5. | ODS/pilot is clogged. | 5. | Replace ODS/pilot assembly or get it |
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| serviced. |
| 6. | Gas regulator setting is not correct. | 6. | Replace gas regulator. |
36 | 14D2099 |