Napoleon Fireplaces GVFL30P, GVFL18P, GVFL24N Trouble Shooting, Symptom Problem Test Solution

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10.0TROUBLE SHOOTING

!WARNING

ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT,

WITH THE GLASS DOOR OPEN OR REMOVED.

TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE.

APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED.

DO NOT USE ABRASIVE CLEANERS.

SYMPTOM

PROBLEM

TEST SOLUTION

Main burner goes

Pilot flame is not large

- Ensure adequate supply pressure.

out; pilot stays on.

enough or not engulfing

- Replace pilot assembly.

 

the thermopile.

 

 

Thermopile shorting /

- Clean thermopile connection to the valve.

 

loose connection.

Reconnect.

 

 

- Replace thermopile / valve.

Remote wall switch wire is too long; too much resistance in the system.

-Shorten wire to connect length or wire gauge.

Faulty thermostat or

- Replace.

switch.

 

Main burner goes

Insufficient air supply.

out; pilot goes out.

 

-Open window or door. (Use one of the methods described in ANSI Z223.1 Section 5.3 or the applicable local code.)

-Have room checked for adequate air exchange.

-See “COMBUSTION AND VENTILATION AIR PROVISIONS” section to ensure adequate air supply.

 

Out of propane gas.

- Fill the tank.

 

Pilot flame is not large

- Service or replace Oxygen Depletion Sensor

 

enough. (Supply pressure

System.

 

too low.)

- Correct piping and / or regulator to provide correct

 

 

pressure.

 

 

- Ensure adequate supply pressure.

Pilot goes out when the gas knob is released.

The gas valve has an interlock device which will not allow the pilot burner to be lit until the thermocouple has cooled. Allow approximately 60 seconds for the thermocouple to cool.

System is not correctly

- Purge the gas line.

purged.

 

 

Out of propane gas.

-

Fill the tank.

Pilot flame is not large

- Service or replace Oxygen Depletion Sensor

enough. (Supply pressure

 

System.

too low.)

 

 

Thermocouple shorting /

- Loosen and tighten thermocouple.

faulty.

- Clean thermocouple and valve connection.

 

- Replace Oxygen Depletion Sensor System.

 

- Test and replace valve.

Faulty valve / high low

-

Replace.

knob does not depress

 

 

smoothly.

 

 

42.4_A

W415-0809 / A / 05.10.10

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Contents GVFL18 GVFL24 GVFL30 GVFL18N, GVFL24N GVFL30NGVFL18P, GVFL24P GVFL30P What to do if YOU Smell GASTable of Contents Installation Overview Introduction General Instructions Minimum Appliance Size General InformationRating Plate Information Determining Confined or Unconfined Space InstallationInstalling in AN Unvented Application Combustion and Ventilation AIR ProvisionsExample RoomHeight Appliance Installing in a Vented ApplicationDamper Stop Installation Chimney Masonry Factory BuiltFinishing Andiron and Grate AssemblyGAS Piping LOG Placement Gvfl Logo PlacementMedia LogoLighting Instructions Operating InstructionsMatch Lighting Instructions Operation For Your Safety Read Before LightingOxygen Depletion Sensor ODS Cleaning AdjustmentsMaintenance Flame CharacteristicsComponents Replacements1011 Symptom Problem Test Solution Trouble ShootingTest Solution Symptom ProblemSure to Turn Screws Clockwise Firmly After Taking Pressure READINGS, bePilot Screw To RESEAL. do not Over Torque Napoleon GAS LOG SET Lifetime Limited Warranty WarrantyService History 44.1

GVFL18N, GVFL18, GVFL24N, GVFL18P, GVFL30N specifications

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