Symptom Problem, Test Solution | Napoleon Fireplaces GVFL18P

SYMPTOM

PROBLEM

TEST SOLUTION

Pilot burning; no gas to main burner; gas knob is on ‘HI’; wall switch / thermostat is on.

Thermostat or switch is	- Connect a jumper wire across the wall switch
defective.	terminals; if main burner lights, replace switch /
	thermostat.
Wall switch wiring is	- Disconnect wires from valve. Connect a jumper wire
defective.	across terminals 1 & 3; if the main burner lights,
	check the wires for defects and / or replace wires.
Main burner oriﬁce is	- Remove stoppage in oriﬁce.
plugged.

	Faulty valve.	-	Replace.
Pilot will not light.	Out of propane gas.	-	Fill the tank.
THERMOCOUPLE	No spark at pilot burner.	- Check if pilot can be lit by a match.
THERMOCOUPLE		- Check that the wire is connected to the push button
THERMOPILE			ignitor.
			ignitor.
		- Check if the push button ignitor needs tightening.
		- Replace the wire if the wire insulation is broken or
			frayed.
PILOT		- Replace the electrode if the ceramic insulator is
PILOT			cracked or broken.
ELECTRODE BURNER			cracked or broken.
ELECTRODE BURNER		- Replace the push button ignitor.
		- Replace the push button ignitor.
	No gas at the pilot burner.	- Check that the manual valve is turned on.

-Check the pilot oriﬁce for blockage.

-Replace the valve / Oxygen Depletion Sensor System.

-Call the gas distributor.

Pilot goes out	Gas piping is undersized.	- Turn on all gas appliances and see if pilot ﬂame
while standing;		ﬂutters, diminishes or extinguishes, especially
Main burner is in		when main burner ignites. Monitor appliance supply
‘OFF’ position.		working pressure.
		- Check if supply piping size is to code. Correct all
		undersized piping.

Pilot ﬂame is not large enough.

-ODS Burner requires checking.

Main burner will	Inlet pressure too high.	- Adjust inlet pressure to ensure maximum 7.0” W.C.
not light; or is slow	Pilot ﬂame blowing off,	at gas valve for natural gas and 13.0” W.C. for
to light, noisy pilot.	missing thermopile.	propane.
Carbon is being	Air shutter has become	- Ensure air shutter opening is free of lint or other
deposited on	blocked.	obstructions.
glass, logs,	Flame is impinging on the	- Check that the logs are correctly positioned.
rocks, media	glass, logs, rocks, media	- Check for ceiling or oscillating fans that may be
or combustion	or combustion chamber.	inﬂuencing the ﬂame.
chamber.		- Open air shutter to increase the primary air. See
		“VENTURI ADJUSTMENT” section.
		- Check the input rate: check the manifold pressure
		and oriﬁce size as speciﬁed by the rating plate.
			42.4_2_A

W415-0809 / A / 05.10.10

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