Napoleon Fireplaces EF34H, EF36H manual Trouble Shooting Guide, Symptom, Problem, Test Solution

Page 12
TROUBLE SHOOTING GUIDE

12

TROUBLE SHOOTING GUIDE

SYMPTOM

PROBLEM

TEST SOLUTION

 

 

 

No Flame Light but

- Light bulbs have burned out.

- Remove access panel and change

everything else is

 

light bulbs.

working properly.

 

 

Flame light, but no

-

Flame generator motor has burned out.

movement in the flame

-

Flame generator has come loose.

-Consult your local dealer.

-Remove the access panel and check to make sure the flame generator is in the flame generator bracket, and is secured to the motor with the rubber tube.

 

Remote control

-

Dead batteries.

- Make sure batteries are charged.

 

not working

-

No power to the unit.

- Make sure main power is on.

 

 

-

Power turned off.

- Turn on manual power switch.

 

 

-

Remote needs to be synchronized

- Push the learn button on the control panel

 

 

 

with receiver.

at the same time you push the on button on

 

 

 

 

the remote.

 

 

 

 

 

 

 

Heater works but

-

Fan on heater is not working.

- Consult your local dealer.

 

there is no air flow.

 

 

 

 

 

 

 

 

 

 

 

Fan works but there is

-

Heater is not working.

- Consult your local dealer.

 

no heat.

 

 

 

 

 

 

 

 

 

 

 

Fireplace will not

-

Breaker or fuse has blown.

- Check main power switch is turned on.

 

turn on.

 

 

- Consult your local dealer.

 

 

 

 

 

 

Heater does not turn off. -

Thermostat is set to high.

- Turn thermostat counter-clockwise.

 

 

- Thermostat may be faulty.

- Consult your local dealer.

 

 

 

 

 

 

Excessive noise coming -

Dirt build up on fan bearing.

- Consult your local dealer.

 

from the top of the unit.

-

Defective blower.

- Vacuum the top control compartment.

 

 

 

 

 

 

 

Odour

-

Dust has settled on the

- Run heater until odour ceases

 

 

 

heater element.

(approx. 1/2 hr)

 

 

 

 

- Consult your local dealer.

 

 

 

 

 

 

 

Heater cycling on

-

Air intlets blocked.

- Check to make sure there is nothing blocking

 

and off

 

 

the air inlets on the bottom of the unit.

 

 

 

 

- Should not be on high pile carpet that can

 

 

 

 

block air inlets.

 

 

 

 

 

 

The fireplace turns off

-

Fuse may be loose

- Consult your local dealer

 

when moved or bumped.

 

 

(Remove the 5 screws from the control panel

 

 

 

 

and check that the fuse is not blown or loose.)

W415-0405 / B / 03.25.04

Image 12
Contents EF36H FOR YOUR SAFETYTABLE of CONTENTS PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCELight bulbs are NOT covered by the warranty ISO 9001 2000 Quality Assurance CertificateNAPOLEON IMPORTANT INSTRUCTIONS LOCATINGYOUR ELECTRIC FIREPLACEEF34 DIMENSIONS EF36 DIMENSIONS 19.SAVE THESE INSTRUCTIONSREMOTE CONTROL MAINTENANCEOPERATION FLAME EFFECTFINISHING MANTELCLEARANCE TO COMBUSTIBLES FRAMING AND FINISHINGEF34 EF36Corner Installation Top View Front View Corner Installation Top View Front ViewCOLD CLIMATE INSTALLATION LOG INSTALLATIONL334 LOUVRE INSTALLATION HEARTHELECTRICAL CONNECTION ELECTRICAL DIAGRAM LEGENDHARD WIRING CONNECTION Electric DiagramREPLACEMENTS REPLACEMENT PARTSEF34 ACCESSORIES EF36 ACCESSORIESW415-0405 /B TROUBLE SHOOTING GUIDE SYMPTOMPROBLEM TEST SOLUTION
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EF36H, EF34H specifications

The Napoleon Fireplaces EF36H is a remarkable addition to any home, combining cutting-edge technology with stylish design to enhance both warmth and ambiance. This highly efficient gas fireplace is designed for modern living spaces, offering a perfect balance of functionality and aesthetic appeal.

One of the standout features of the EF36H is its sleek, contemporary look. The fireplace features a clean face design that allows for a larger viewing area of the flames, creating a stunning focal point in any room. With a heat-output capability of up to 30,000 BTUs, it efficiently warms up to 1,500 square feet, making it ideal for both smaller and larger living areas.

The EF36H is equipped with Napoleon's patented PHAZERâ„¢log set, which mimics the natural beauty of real wood logs. This log set, combined with the advanced lighting technology, produces a glowing ember bed that enhances the realistic appearance of the flames. Moreover, the fireplace features a unique Night Light option that produces a soft glow, adding to the cozy ambiance while also providing a source of light at night.

Safety and convenience are top priorities in the design of the EF36H. It comes standard with a safety barrier and an optional wall switch for easy operation. The unit is also compatible with Napoleon's convenient remote control, allowing users to adjust the flame height and heat output from the comfort of their seating area.

In terms of efficiency, the EF36H boasts an impressive AFUE (Annual Fuel Utilization Efficiency) rating, ensuring that it both heats effectively and conserves energy. The 36-inch size is perfect for creating a spacious feel without intruding on the room, offering versatility in placement and installation.

The versatility of the EF36H extends beyond its design, as it can utilize both natural gas and propane, catering to various home requirements. Additionally, it is available in several finishes, allowing homeowners to select the perfect style that complements their interior decor.

With its blend of modern aesthetics, advanced technologies, and high efficiency, the Napoleon Fireplaces EF36H is a top choice for homeowners looking to enhance their living spaces with a powerful and elegant heating solution. Whether for a cozy evening or entertaining guests, this fireplace promises to deliver warmth and style, making it an invaluable addition to any home.