Vermont Casting VCPV06, VCPV30, VCPV18, VCPV10 Troubleshooting, Problem Possible Cause What To Do

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Vermont Castings VCBVMN/MP & VCPVMN/MP Room Heaters

Troubleshooting

Problem

 

Possible Cause

 

What To Do

 

 

 

 

 

 

 

When control knob is pressed

1.

Ignitor electrode positioned wrong.

1.

Replace ignitor electrode.

in and turned counterclockwise

2.

Ignitor electrode broken.

2.

Replace electrode.

to ignition, there is no spark at

3.

Ignitor cable pinched or broken.

3.

Free ignitor cable, if damaged

ODS pilot.

 

 

 

replace.

 

4.

Ignitor cable not connected to ignitor

4.

Connect cable to electrode.

 

 

electrode.

 

 

 

 

When control knob is pressed

1.

Gas supply turned off.

1.

Turn gas supply on.

 

in and turned counterclockwise

2.

Control knob not in pilot position.

2.

Turn control knob to pilot position.

to ignition/pilot position, there

3.

Control knob not pressed in while in

3.

Press in control while in pilot

is spark but no ignition.

 

pilot position.

 

position.

 

4.

ODS pilot is clogged.

4.

Call a qualified service technician.

 

5.

Air in gas lines.

5.

Purge gas lines and repeat ignition

 

 

 

 

operation.

ODS pilot lights but flame goes

1.

Control knob not pressed long

1.

After ODS pilot lights, keep control

out when control knob is

 

enough.

 

knob pressed in approximately 30

released.

 

 

 

seconds.

 

2.

Safety interlock is triggered.

2.

Wait one minute, repeat ignition

 

 

 

 

operation.

 

3.

Pilot flame not touching the thermo-

3.

Contact your gas company, gas

 

 

couple. Problem could be result of

 

supplier or qualified service

 

 

one or both of the following:

 

technician.

 

 

Partially clogged ODS pilot orifice.

 

 

 

 

 

 

Low gas pressure.

4.

Replace thermocouple.

 

4.

Thermocouple damaged.

 

5.

Thermocouple connection loose at

5.

Hand tight until snug then tighten

 

 

gas control valve.

 

1/4 turn with a wrench.

 

6.

Gas control valve damaged.

6.

Replace gas control.

Burner does not light after ODS

1.

Burner orifice clogged.

1.

Clean burner orifice.

pilot is lit.

2.

Gas supply pressure is very low.

2.

Contact gas supplier.

 

 

 

 

 

 

Delayed ignition.

1.

Main burner carry over ports

1.

Clean main burner ports.

 

 

clogged.

2.

Contact gas supplier.

 

2.

Gas supply pressure is very low.

Burner backfiring during

1.

Burner orifice is clogged.

1.

Clean burner orifice.

 

operation.

2.

Burner ports damaged.

2.

Replace burner.

Yellow flames during burner

1.

Not enough air.

1.

Check air passageways and

 

operation. (VCBV)

 

 

 

burner for dirt and debris (Refer to

 

 

 

 

Maintenance section)

Burner plaque(s) does not

1.

Plaque(s) is damaged.

1.

Replace burner.

glow. (VCPV)

2.

Inlet gas pressure too low.

2. Contact local gas supplier.

 

3.

Control knob set between locked

3.

Turn control knob until it locks at

 

 

positions.

 

desired setting.

Slight smoke and odor during

1.

Residues from manufacturing

1.

Will stop after a few hours of

 

initial operation.

 

processes.

 

operation.

Heater produces a whistling

1.

Air passageways blocked.

1.

Check minimum installation

 

noise when burner is lit.

 

 

 

clearances and air passageways

 

 

 

 

for debris.

 

2.

Air in gas line.

2.

Operate burner until the air is

 

 

 

 

completely purged.

 

 

 

 

 

 

 

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Contents Unvented Gas-Fired Room Heater General Safety Information Table of ContentsLocal Codes Product Features Safety DevicePiezo Ignition System Provide for Adequate Ventilation InstallationItems Needed for Heater Installation Gas TypeAttach Mounting Screws to Wall Preparing for InstallationWall Anchor Method Floor Installation Connect to Gas SupplyLeak Testing Heater Gas Connections Pressure Test Gas Supply Piping SystemTo Turn Off Gas To Heater Operating InstructionsLighting Instructions Manual Lighting InstructionsPilot and Burner Inspection Proper pilot flameTroubleshooting Problem Possible Cause What To DoBurner and ODS Pilot Cleaning MaintenanceCleaning Air Passageways Unit Casings VCBVMN/MP Unvented Room Heater VCBVMN/MP VCPVMN/MP Unvented Room Heater Accessories VCPVMN/MPWarranty