Vanguard Heating VDDVF36STN/STP, VDDVF36PN/PP installation manual Observed Problem Possible Cause

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OWNER’S MANUAL

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no spark at pilot

1.Ignitor electrode not connected to igni- tor cable

2.Ignitor cable pinched or wet

3.Piezo ignitor nut is loose

4.Broken ignitor cable

5.Bad piezo ignitor

6.Ignitor electrode broken

7.Ignitor electrode positioned wrong

1.Reconnect ignitor cable

2.Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry

3.Tighten nut holding piezo ignitor. Nut is located behind the mounting bracket

4.Replace ignitor cable

5.Replace piezo ignitor

6.Replace pilot assembly

7.Replace pilot assembly

When ignitor button is pressed, there is spark at pilot but no ignition

1.Gas supply turned off or manual shutoff valve closed

2.Control knob not in PILOT position

3.Control knob not pressed in while in PILOT position

4.Air in gas lines when installed

5.Depleted gas supply (propane/LP models only)

6.Pilot is clogged

7.Gas regulator setting is not correct

1.Turn on gas supply or open manual shutoff valve

2.Turn control knob to PILOT position

3.Press in control knob while in PILOT position

4.Continue holding down control knob. Repeat igniting operation until air is removed

5.Contact local propane/LP gas company

6.Clean pilot or replace pilot assembly

7.Replace gas control

Pilot lights but flame goes out when control knob is released

1.Control knob not fully pressed in

2.Control knob not pressed in long enough

3.Manual shutoff valve not fully open

4.Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This prob- lem could be caused by one or both of the following:

A)Low gas pressure

B)Dirty or partially clogged pilot

5.Thermocouple connection loose at con- trol valve

6.Thermocouple damaged

7.Control valve damaged

1.Press in control knob fully

2.After pilot lights, keep control knob pressed in 30 seconds

3.Fully open manual shut-off valve

4.A) Contact local gas company

B) Clean pilot or replace pilot assembly

5.Hand tighten until snug, then tighten 1/4 turn more

6.Replace thermocouple

7.Replace control valve

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Contents What to do if YOU Smell GAS Check Local Codes Prior to InstallationGlossary Terms VDDVF36PN/PP and VDDVF36STN/STP SeriesSelecting Location IntroductionBefore YOU Begin Clearances PRE-INSTALLATION PreparationMantel Clearances FramingLocation of Vent Termination General VentingGeneral Venting Installation Precautions Venting InstallationInstallation Planning Installing Vent System in a ChaseSnorkel Termination Installation for Horizontal TerminationVent Pipe Connections Horizontal Venting Horizontal Termination ConfigurationsVenting with Two 90 Elbows Flat Ceiling Installation Installation for Vertical TerminationCathedral Ceiling Installation Venting with One 90 Elbow Vertical Termination ConfigurationsVertical Venting Parts Lists for Venting InstallationVenting High AltitudeElectrical Hookup for Blower Accessory Wall Switch InstallationInstalling Receiver GAS Rating Type of GAS Natural PROPANE/LP GAS Line HOOK-UPInstalling LOG SET GAS Supply TestingBurner Flame Adjustment Pilot Assembly AdjustmentDecorative Facing Burner RemovalOperating Guidelines and Maintenance Instructions Operating Fireplace For Your Safety Read Before LightingLighting Instructions To Turn OFF GAS To ApplianceGhrc Operation Optional Remote OperationTechnical Service Service HintsReplacement Parts Wiring DiagramObserved Problem Possible Cause Remedy TroubleshootingObserved Problem Possible Cause Company Gas leak. See Warning statement Accessories Replacement Parts GAS Control Valve Refractory PiecesNatural 104496-01 14389 Propane/LP 104496-02 Black 105904-01DIRECT-VENT GAS Fireplace 106918 Warranty Information

VDDVF36STN/STP, VDDVF36PN/PP specifications

The Vanguard Heating VDDVF36PN/PP and VDDVF36STN/STP are premium direct vent gas fireplaces that seamlessly blend contemporary design with advanced heating technologies. These models are perfect for homeowners looking to enhance their living spaces while ensuring optimal warmth and comfort.

One of the key features of the VDDVF36 series is its powerful heating capacity. With a maximum input of 36,000 BTUs, these fireplaces can efficiently warm large rooms, making them an excellent choice for both new constructions and renovations. Their direct vent system allows for flexible installation options, as it can draw air from outside and exhaust gases without needing an existing chimney.

The design aesthetic of the VDDVF36PN/PP and VDDVF36STN/STP models is notably sleek and modern. Available in either a pristine perfect black finish or a striking stainless steel option, these units can complement a variety of interior styles. The large viewing area, framed by a stylish bezel, ensures that the flames are the focal point of the room, establishing a cozy ambiance.

Equipped with advanced electronic ignition, these fireplaces offer ease of use and reliability. The ignitor provides a fast and safe startup, eliminating the need for manual lighting and enhancing the user experience. Additionally, these units come with a built-in thermostatic control, allowing users to regulate temperatures effectively, ensuring consistent comfort while optimizing energy use.

The VDDVF36 series is also designed with safety in mind. An integrated safety shut-off system ensures that the fireplace will automatically turn off if any issues are detected, providing peace of mind for users. Furthermore, the screens and barriers are designed to prevent accidental contact with the flames, making them safe for households with children and pets.

In terms of maintenance, the VDDVF36 models are designed for easy access to components, making regular cleaning and servicing straightforward. The durable construction materials used in these fireplaces ensure longevity and reliability, promising years of efficient heating.

Overall, the Vanguard Heating VDDVF36PN/PP and VDDVF36STN/STP models represent the pinnacle of modern gas fireplace technology, combining powerful heating capabilities, stylish aesthetics, and advanced safety features into one outstanding unit. For homeowners seeking a reliable and attractive heating solution, these fireplaces are an excellent choice.