Troubleshooting
Troubleshooting
Users keep changing channels.
You can prevent users from changing channels by locking in the channel selection. This is done by pressing and holding the SEEK button for 5 seconds. When the channel is locked, the padlock icon will appear on the
I cannot change channels when pressing the UP and DOWN buttons or the SEEK button. The unit is locked. Press the SEEK button for 5 seconds to unlock.
When I change channels, only certain channels are accessible.
The unit has been programmed to tune to only certain channels
My batteries are not charging.
Make sure the battery switch is in the NiMH setting and that you are using NiMH (Nickel Metal Hydride) batteries. Make sure you are using only a Listen supplied charging unit or transformer. Never try to charge alkaline or NICAD batteries.
I want to run the unit from a wall transformer.
Simply plug a Listen approved transformer
It’s confusing for users to have 57 choices when switching between channels.
Use the programming feature (only available in the
Information
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