Logitech 930-000101 manual Can’t play my personal music collection, Is Squeezebox Server running?

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Squeezebox Radio Feature Guide

10/14/2009

Make sure Squeezebox Server is running.

a.Windows: Click on the Squeezebox Server icon in the system tray. Select Open Control Panel.

Mac: Go to System Preferences and select Squeezebox Server.

b.In the Server Status tab, if the status indicates that the server is not running, click Start Squeezebox Server.

Reboot your computer.

If you are using a third-party firewall such as Trend Micro, Norton, McAfee or OneCare, please see our Knowledge Base at www.mysqueezebox.com > Support. Under Troubleshooting Help, search for instructions related to your specific firewall. If your firewall is not covered by our Knowledge Base, add exceptions for three ports as follows: port 3483 UDP, port 3483 TCP, and port 9000 TCP. For information on how to make this change in your firewall software, search the internet for “exceptions, ports, <your firewall application name>,” or contact technical support for your firewall software.

Confirm that Squeezebox Radio is connected to the same network that Squeezebox Server is connected to. If there are multiple networks available, the computer might be connected to one network (using an Ethernet or wireless connection), while Squeezebox Radio is set to connect to a different network.

If your network uses multiple routers or Voice over IP (VOIP) or you’re on a corporate network that has a complex or segmented network configuration, ensure that your computer and Squeezebox Radio are on the same network segment. This allows Squeezebox Radio to automatically connect to Squeezebox Server on your computer.

Make sure Squeezebox Server is looking in the correct location for your music:

a.Windows: Click on the Squeezebox Server icon in the system tray. Select Open Control Panel.

Mac: Go to System Preferences and select Squeezebox Server.

b.Click the Music Library tab.

c.Browse to and click on the music and playlist folders that you would like to have in your Squeezebox music library.

d.Click Apply.

Squeezebox Server will scan your computer and index your selections into the music library.

Can’t play my personal music collection

If you can’t connect to your music from your Squeezebox, it could mean that Squeezebox Radio cannot locate your computer. Check the following items for the cause of this problem:

Make sure Squeezebox Server is installed and running.

Determine whether your firewall is causing an issue.

Make sure your network environment is not causing an issue with subnets or network segments. Issues can occur if:

o Two routers on your networks are serving different IP schemas

o You have a VLAN (Virtual Local Area Network) and are serving different subnets for Wired and Wireless connections

o You are connecting Squeezebox Radio to a network other than yours

During normal operation, if Squeezebox Server is running on a computer that’s part of your wireless network, your computer’s name will be displayed in the My Music menu on Squeezebox Radio.

Note: If you have named your music library in Squeezebox Server at Control Panel > Music Library, that is the name that will appear when you select My Music from the home menu at your Squeezebox.

If you’ve successfully completed the setup and your music collection won’t play on Squeezebox Radio, the issue could be the file format of the music.

Is Squeezebox Server running?

To allow your Squeezebox to locate and connect to your computer, make sure that Squeezebox Server is running on your computer.

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Contents Squeezebox Radio Feature Guide 10/14/2009 Contents Advanced Settings Logitech hardware product limited warranty Thank you User GuidesGetting Help Online Help Contact UsOptional Accessory Pack Squeezebox Radio at a GlanceButtons and Functions Radio, My Music, My Apps, App Gallery and FavoritesScreen Display Title BarOnline Portal Status BarAccess your Now Playing List Now Playing Creating and Managing PlaylistsCreate a Now Playing List Create a PlaylistInternet Radio Finding and Playing Internet Radio Stations Save and Retrieve PlaylistsDelete a Playlist Select Save PlaylistAccess your music library Using the Control PanelMy Music Playing your Personal Music Library Squeezebox ServerAccess your Apps Favorites Quickly Getting to your Favorite MusicSave Favorites Settings More Options for Using Squeezebox Radio Set and Use Preset ButtonsSet and Use the Alarm Clock and Sleep Mode Shuffle and RepeatUse the Sleep Timer Audio SettingsVolume Adjustments CrossfadeSet Screen Brightness Choose a PlayerCustomize your Home Menu Customize your ScreenAdvanced Settings View or change Wireless NetworksChange the Language Log in RemotelyUsing Squeezebox Radio as Part of a Whole-Home System Perform a Factory Test or ResetUse Headphones Music Inputs and OutputsDeveloper Resources Troubleshooting during setup Redo Squeezebox Radio setup tasksDon’t have my wireless network name and password Squeezebox Radio isn’t respondingMy network is not listed Network password was not accepted Network connection not madeNot connecting Ethernet Can’t connect to mysqueezebox.comTroubleshooting after setup Music is not playingSound is choppy, distorted, or skips Forward and Rewind buttons don’t seekCan’t play my personal music collection Is Squeezebox Server running?Do you have Firewall issues? Supported formatsMy iTunes music isn’t playing Look for Apple’s DRM Digital Rights ManagementPage Squeezebox Radio can’t find all of my personal music Check additional itemsMake sure you have one music folder Check TaggingNeed to change the language Clear library, rescan, delete cached filesSqueezebox Mysqueezebox.comLogitech hardware product limited warranty Logitech.com

930-000101 specifications

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