Logitech 930-000101 My iTunes music isn’t playing, Look for Apple’s DRM Digital Rights Management

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Squeezebox Radio Feature Guide

10/14/2009

To find the file format of your music:

1.Highlight the tune you want to hear.

2.Instead of playing the tune, press the More (+) button.

Squeezebox Radio cannot play music that has been purchased from iTunes that is also DRM (digital rights management) protected. You can play tunes purchased from iTunes if:

You purchased “iTunes Plus” tunes, which are unencrypted and do not have DRM protection. or

You purchased your iTunes in 2009 or after. As of 2009, Apple removed DRM protection from the songs sold at iTunes.

or

You pay a fee to have Apple remove DRM from tunes that you purchased from iTunes before 2009.

Squeezebox Radio recognizes playlists saved by a variety of music applications, including iTunes and Windows Media Player. Supported playlist formats include: PLS files, M3U files (WinAMP) and WPL files (Windows Playlist).

My iTunes music isn’t playing

Apple’s iTunes is a music manager that helps you organize your collection, rip CDs, and create and manage playlists. It also connects to the iTunes Store, where Apple offers music, videos and podcasts for purchase. Much of the music purchased from the iTunes store before 2009 is protected by Apple’s DRM software.

Look for Apple’s DRM (Digital Rights Management)

If your iTunes music is not playing on your Squeezebox, it is probably protected by Apple’s proprietary Digital Rights Management (DRM) software. Other online music stores also apply DRM to downloaded tracks. If you’re not sure if your music is protected by DRM, contact your online music store.

You can play tunes purchased from iTunes if:

You purchased “iTunes Plus” tunes, which are unencrypted and do not have DRM (digital rights management) protection.

or

You purchased your iTunes in 2009 or after. As of 2009, Apple removed DRM protection from the songs sold at iTunes.

or

You pay a fee to have Apple remove DRM from tunes that you purchased from iTunes before 2009.

If you’ve verified that your music is not DRM-protected, and your iTunes music still isn’t playing, try setting up Squeezebox Radio to use your iTunes library:

1.Windows: Click on the Squeezebox Server icon in the system tray. Select Open Control Panel.

Mac: Go to System Preferences and select Squeezebox Server.

2.Click on the Advanced tab and select Advanced Settings.

3.From the Squeezebox Server web interface, click on the iTunes tab and make sure that the “Use iTunes” box is checked. If not, set it and click “Apply.”

4.Select the Basic Settings tab.

5.Make sure Music Folder box is blank and click “Apply.”

6.On the same page, go to Rescan Music Library, select “Clear library and rescan everything”, and then click

“Rescan” to start the scanning process.

Check to see if your music is now accessible at your Squeezebox.

If you followed the steps above and your music or playlists still aren’t appearing, try clearing the library and rescanning your music folder:

1.Windows: Click on the Squeezebox Server icon in the system tray. Select Open Control Panel.

Mac: Go to System Preferences and select Squeezebox Server.

2.Click on the Advanced tab and select Advanced Settings.

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Contents Squeezebox Radio Feature Guide 10/14/2009 Contents Advanced Settings Logitech hardware product limited warranty Getting Help Thank youUser Guides Online Help Contact UsOptional Accessory Pack Squeezebox Radio at a GlanceButtons and Functions Radio, My Music, My Apps, App Gallery and FavoritesScreen Display Title BarOnline Portal Status BarCreate a Now Playing List Access your Now Playing ListNow Playing Creating and Managing Playlists Create a PlaylistDelete a Playlist Internet Radio Finding and Playing Internet Radio StationsSave and Retrieve Playlists Select Save PlaylistMy Music Playing your Personal Music Library Access your music libraryUsing the Control Panel Squeezebox ServerSave Favorites Access your AppsFavorites Quickly Getting to your Favorite Music Set and Use the Alarm Clock and Sleep Mode Settings More Options for Using Squeezebox RadioSet and Use Preset Buttons Shuffle and RepeatVolume Adjustments Use the Sleep TimerAudio Settings CrossfadeCustomize your Home Menu Set Screen BrightnessChoose a Player Customize your ScreenChange the Language Advanced SettingsView or change Wireless Networks Log in RemotelyUse Headphones Using Squeezebox Radio as Part of a Whole-Home SystemPerform a Factory Test or Reset Music Inputs and OutputsDon’t have my wireless network name and password Developer Resources Troubleshooting during setupRedo Squeezebox Radio setup tasks Squeezebox Radio isn’t respondingMy network is not listed Network password was not accepted Network connection not madeNot connecting Ethernet Can’t connect to mysqueezebox.comSound is choppy, distorted, or skips Troubleshooting after setupMusic is not playing Forward and Rewind buttons don’t seekCan’t play my personal music collection Is Squeezebox Server running?Do you have Firewall issues? Supported formatsMy iTunes music isn’t playing Look for Apple’s DRM Digital Rights ManagementPage Make sure you have one music folder Squeezebox Radio can’t find all of my personal musicCheck additional items Check TaggingSqueezebox Need to change the languageClear library, rescan, delete cached files Mysqueezebox.comLogitech hardware product limited warranty Logitech.com

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