20
8.0 TROUBLESHOOTING
!WARNING
Turn off the fireplace completely and let cool before servicing. Only a qualified service person should
service and repair this electric fireplace.
SYMPTOM |
| PROBLEM | TEST SOLUTION | |
Dim or no flame. | Bulb(s) are burnt out. | - Inspect the bulbs inside the flame generation cylinder | ||
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| drum and replace them if necessary. | |
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Ember bed is not | Bulb(s) are burnt out. | - Inspect the ember bed bulbs and replace them if necessary. | ||
glowing or dimming. |
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Fireplace turns off | Fireplace has overheated and | - Unplug the unit, allow fireplace to cool for 10 minutes, then | ||
and will not turn on. | safety device has caused the | plug it back in. | ||
| termal switch to disconnect. |
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| House circuit breaker has tripped. | - Reset house circuit breaker. | ||
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Fireplace will not | Fireplace is not plugged into an | - Check plug and plug it in. | ||
come on when switch | electrical outlet. |
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is flipped to ON. |
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Fireplace has overheated and | - Unplug the unit, allow fireplace to cool for 10 minutes, then | |||
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| safety device has caused the | plug it back in. | ||
| thermal switch to disconnect. |
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Remote control does | Low batteries. | - Replace AA batteries in remote transmitter. | ||
not work. |
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No warm air is | Room temperature is higher | - Set fireplace to a higher temperature setting (MED or HI). | ||
coming out of the | than the fireplace setting (if it is |
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fireplace. | set to LO or MED). |
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tp - trouble shooting warning tp - trouble shooting_electric
