20

8.0 TROUBLESHOOTING

!WARNING

Turn off the fireplace completely and let cool before servicing. Only a qualified service person should

service and repair this electric fireplace.

SYMPTOM

 

PROBLEM

TEST SOLUTION

Dim or no flame.

Bulb(s) are burnt out.

- Inspect the bulbs inside the flame generation cylinder

 

 

 

drum and replace them if necessary.

 

 

 

 

Ember bed is not

Bulb(s) are burnt out.

- Inspect the ember bed bulbs and replace them if necessary.

glowing or dimming.

 

 

 

 

 

 

 

Fireplace turns off

Fireplace has overheated and

- Unplug the unit, allow fireplace to cool for 10 minutes, then

and will not turn on.

safety device has caused the

plug it back in.

 

termal switch to disconnect.

 

 

 

 

 

 

House circuit breaker has tripped.

- Reset house circuit breaker.

 

 

 

 

Fireplace will not

Fireplace is not plugged into an

- Check plug and plug it in.

come on when switch

electrical outlet.

 

is flipped to ON.

 

 

 

Fireplace has overheated and

- Unplug the unit, allow fireplace to cool for 10 minutes, then

 

 

safety device has caused the

plug it back in.

 

thermal switch to disconnect.

 

 

 

 

 

Remote control does

Low batteries.

- Replace AA batteries in remote transmitter.

not work.

 

 

 

 

 

 

 

No warm air is

Room temperature is higher

- Set fireplace to a higher temperature setting (MED or HI).

coming out of the

than the fireplace setting (if it is

 

fireplace.

set to LO or MED).

 

 

 

 

 

tp - trouble shooting warning tp - trouble shooting_electric

W415-0760 / 12.19.08

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Image 20
Napoleon Fireplaces EF30G manual Troubleshooting

EF30G specifications

The Napoleon Fireplaces EF30G is a stunning addition to any home, combining cutting-edge technology with sophisticated design. As part of Napoleon’s high-quality fireplace line, the EF30G boasts a range of features that enhance both aesthetics and functionality.

One of the most notable characteristics of the EF30G is its impressive heating capacity. With a powerful output, this fireplace can efficiently warm up spaces of varying sizes, ensuring comfort during the cold months. The unit’s 30-inch design is perfect for both contemporary and traditional interiors, offering a sleek and elegant appearance that complements any décor.

A standout feature of the EF30G is its advanced heat management system. Equipped with a high-efficiency burner, this fireplace generates warmth while minimizing energy consumption. The Eco-Friendly technology ensures that the fireplace operates at peak efficiency, which not only saves on utility bills but also reduces environmental impact.

The EF30G also includes customizable flame settings that can be adjusted according to personal preference. With a realistic flame presentation that mimics the look of traditional wood-burning fireplaces, it offers the ambiance of a natural fire without the hassle of wood. The fireplace includes various media options, allowing homeowners to choose from logs, crystals, or stones to further personalize their fire’s appearance.

In terms of safety, the EF30G is designed with a range of safety features. The unit boasts a heat-resistant glass that remains cool to the touch, preventing accidental burns. The built-in safety shut-off function ensures peace of mind, automatically turning off the fireplace in case of an overheating situation.

Installation and maintenance of the EF30G are also simplified. The fireplace can be easily integrated into new constructions or retrofitted into existing spaces due to its flexible venting options. With minimal maintenance required, users can enjoy the beauty and warmth of their fireplace without the burdens of extensive upkeep.

Overall, the Napoleon Fireplaces EF30G combines style, efficiency, and safety, making it an ideal choice for anyone looking to enhance their home. Whether for cozy evenings or festive gatherings, this fireplace is sure to be a focal point that provides warmth and elegance for years to come.