Petsafe Troubleshooting Guide for Pet Care Products - PAC00-12914 Support
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Troubleshooting

The answers to these questions should help you solve any problem you have with this system. If they do not, please contact the Customer Care Center or visit our website at www.petsafe.net.

My pet is not responding

• Check to see if the Receiver Collar has been turned on.

when I press a button.

• If your range has reduced from the first time you have used it,

 

please check to see if the battery is low in either the Handheld

 

Transmitter or Receiver Collar.

 

• Increase the Level Select Switch. Refer to “Find the Best Vibration

 

or Static Stimulation Level for Your Pet” for more information.

 

• Make sure the Receiver Collar’s Contact Points are placed

 

snugly against your pet’s skin. Refer to “Fit the Receiver

 

Collar” for more information.

 

• If you notice your operating time dropping to about half

 

the original time, your Receiver Collar battery needs to be

 

replaced. Contact the Customer Care Center.

The Receiver Collar will not

• Make sure the Receiver Collar has been charged. For the initial

turn on.

charge, be sure to charge it for up to 12 hours. Subsequent

 

charges also take up to 12 hours.

The Receiver Collar is

• Verify the Receiver Collar has been turned on. Refer to

not responding to the

“Prepare the Receiver Collar”.

Handheld Transmitter.

• Refer to “Reset the Receiver Collar.”

Test Light Instructions for PDT00-12894 and PAC00-12914

1. Turn the Receiver Collar on.

2. Hold the Test Light Contacts to the Contact Points.

3. Press the Bottom Button (dark blue) on the Remote Transmitter.

4. The Test Light will flash. Note: At higher Stimulation Levels, the Test Light will flash brighter.

5. Turn the Receiver Collar off.

Save the Test Light for future testing. Note: If the Test Light does not flash, ensure the battery is charged and re-test. If Test Light still does not flash, contact the Customer Care Center or visit our website at www.petsafe.net.

www.petsafe.net

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Contents Remote Trainers with Vibration Important Safety Information Table of Contents Features ComponentsHow the System Works Handheld Transmitter Key DefinitionsCustomer Care Center Operating Guide Transmitter Indicators Condition Red LEDPrepare the Handheld Transmitter Charge the Handheld TransmitterPrepare the Receiver Collar Receiver Indicators Condition Red LEDCharge the Receiver Collar To Turn the Receiver Collar OnFit the Receiver Collar Rechargeable BatteriesTo Prevent Skin Irritation From Occurring Pairing the Receiver Collar for One Dog Operation Pairing the Receiver Collar for Two Dog OperationAdding Dog Clear 2 Dog Programming and Return to 1 Dog Mode AccessoriesTraining Guide Testing the Remote TrainerDog Training Recommendations General TipsTeaching Basic Obedience Sit CommandCome Command Stay Command Eliminating Unwanted BehaviorJumping Up Digging Chasing Excessive Barking Frequently Asked Questions Test Light Instructions for PDT00-12894 and PAC00-12914 TroubleshootingTerms of Use and Limitation of Liability Customer Care International

PDT00-12892, PDT00-12894, PAC00-12914, PAC00-12893 specifications

The PetSafe PAC00-12893, PDT00-12894, PDT00-12892, and PAC00-12914 are innovative products designed to improve pet care and enhance the bond between pets and their owners. Each device features unique capabilities and technologies tailored to different aspects of pet management.

The PetSafe PAC00-12893 is an advanced training collar that integrates state-of-the-art technology to assist pet owners in effectively training their dogs. This collar offers adjustable levels of stimulation, allowing users to customize the intensity based on their pet’s sensitivity and training needs. The lightweight design ensures comfort, while the waterproof feature allows for outdoor training regardless of weather conditions. With a range of up to 400 yards, it is ideal for use in various environments.

The PDT00-12894 model is a premium remote trainer designed with versatility in mind. It includes a user-friendly remote control that allows pet owners to issue commands from a distance. The remote features multiple training modes, including vibration, tone, and static stimulation, providing flexibility in training methods. The collar is rechargeable and boasts a long-lasting battery life, making it suitable for extended training sessions. Its durable construction ensures that it can withstand the rigors of daily use.

The PDT00-12892 is similar in function but is tailored specifically for smaller breeds. Its smaller collar size and gentler stimulation levels make it ideal for petite pooches. It retains many features of its larger counterparts, such as adjustable settings and waterproof capabilities, ensuring that smaller pets receive effective training without discomfort.

PetSafe’s PAC00-12914 is a state-of-the-art indoor pet containment system that utilizes advanced radio frequency technology to create a safe boundary for your pet. This system is designed to prevent unwanted wandering while giving pets freedom within a designated area. It comes with a collar that emits a warning tone as pets approach the boundary, followed by a mild static correction if they attempt to cross it. This gentle method helps to instill a sense of boundaries without harsh training methods.

In summary, the PetSafe PAC00-12893, PDT00-12894, PDT00-12892, and PAC00-12914 provide comprehensive solutions for pet training and safety. With features like adjustability, waterproof designs, and innovative training technologies, these products are excellent tools for pet owners looking to enhance their pets' lives while ensuring safety and compliance with training routines. Whether for training purposes or containment, PetSafe’s range stands out in pet care innovation.
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