Troubleshooting

Mode

Symptom

 

Cause / Action

page

 

 

 

 

 

Communication

No dial tone

1.

Check the connection of the telephone line.

108

 

 

2.

Check the telephone line.

 

 

 

 

 

 

 

No auto answer

1.

Check the connection of the telephone line.

108

 

 

2.

Check the Reception mode setting.

57

 

 

3.

If the Fax Parameter No. 13 (AUTO JOURNAL PRINT) is

 

 

 

 

set to "Valid" (default setting) and the machine is printing

 

 

 

 

the received document(s) from memory, which also

 

 

 

 

happens to be the 32nd transaction, the machine will not

 

 

 

 

auto answer until the Transaction Journal completes

 

 

 

 

printing.

 

 

 

 

 

 

Cannot transmit or

An information code will be shown on the display. Refer to the

101

 

receive

information code table to find out the trouble.

 

 

 

 

 

No Unit Operation

No unit operation

To reset the machine, unplug the Power Cord for a few

18

 

 

seconds then plug it in again.

 

 

 

 

 

 

98

Page 98
Image 98
Castelle UF-490 appendix Troubleshooting, Mode Symptom Cause / Action, Communication, No Unit Operation