Castelle UF-490 Troubleshooting, If You Have Any of These Problems, Symptom, Cause / Action, page

Troubleshooting

If You Have Any of These Problems
Mode	Symptom	Cause / Action	page
During Standby	The display is blinking	The battery is completely discharged. This may happen at first	--
		installation. After setting the clock, the blinking will stop.
During Transmission	Document doesn’t	1. Check that your document is free of staples and paper	37
	feed/multiple feeds	clips, and that it is not greasy or torn.
		2. Check that your document is the right type to send through
		an ADF by consulting the list on "Documents You Cannot
		Send". If your document has the characteristics listed,
		make a photocopy of your document and send the copy
		instead.
		3. Check that the document is loaded properly.	38
		4. Adjust the ADF Pressure.	107
	Document jam	The information code 031 will appear on the display if the	104
		document becomes jammed.
Transmission Copy	Vertical lines on the	Check own copy quality. If copy is OK, your machine has no	105
Quality	transmitted document	problem, report to the receiving party that they have a
		problem. If copy is NG, clean the Scanning Area.
	Transmitted document	1. Make sure the document is set face down.
	is blank	2. Check own copy quality. If copy is OK, your machine has	105
		no problem, report to the receiving party that they have a
		problem. If copy is NG, clean the Scanning Area.
During Reception	No recording paper	The information code 010 will appear on the display if the	17
		paper runs out.
	Recording paper jam	The information code 001 or 007 will appear on the display if	103
		the paper gets jammed.
	Recording paper	Make sure that there is paper in the Paper Tray. Follow the	17
	doesn’t advance into	instructions for loading paper.
	machine
	Recording paper	Check to see if the recording paper is jammed inside of the	103
	doesn’t eject after	machine.
	printing
	Document auto	Check Print Reduction settings.	63
	reduction doesn’t work
	Out of toner	The information code 041 will appear on the display if the	15
		Toner Cartridge runs out of toner.
Print Copy Quality	Vertical lines printing	Print out a Journal report (e.g. FUNCTION, 6, 1 , SET and 1)	84
	on the received	and check quality to make sure whether your machine has	15
	document	trouble.
		If Journal report quality is OK, your machine has no problem,
		report to the sending party that they have a problem.If copy is
		NG, replace the Toner Cartridge.
	Fuzzy print	1. Make sure you are using the correct paper for the best	111
		possible print quality.
		2. Try reversing the recording paper to the other side.
	Missing dots or lines/	1. Make sure you are using the correct paper for the best	111	Solving
	inconsistent darkness	possible print quality.
	within print	2. Replace the Toner Cartridge.	15
	Fading print	Your Toner Cartridge may be running out of toner. Replace the	15	Problem
		possible print quality.
		Toner Cartridge.
	Faint print	You may need to choose a different paper for the best	111

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