Castelle UF-490 appendix Troubleshooting, Information Codes, Meaning, Action, page

Troubleshooting

Information Codes

Info.	Meaning	Action	page
Code
456	• Unit received a confidential document or was	1. Print a File List and check the contents.
	requested to be polled of a confidential document	2. Wait until unit finishes printing.
	under any of following conditions.
	1. Not enough space in memory to receive the
	confidential document.
	2. Confidential Mailbox is full.
	3. While printing received document(s).
	• Unit was requested to relay a document.
494	Communication error occurred while receiving.	Check with the other party.	--
495	Telephone line disconnected.	Check with the other party.	--
501/502	Communication error occurred using the internal V.34	Check with the other party.	--
	Modem.
540/541	Communication error occurred while transmitting.	1. Reload the document(s) and send again.	--
542		2. Check with the other party.
543/544
550	Telephone line disconnected.	Check with the other party.	--
554/555	Communication error occurred while receiving.	Check with the other party.	--
570	A Remote Diagnostic or Firmware Update command	Check the settings of the Fax Parameters No.	35
	was received, while the Remote Diagnostic	51 and 52.
	parameters are not set.
580	Sub-Address transmission to a unit that has no Sub-	Check the remote station.
	Address function.
581	Sub-Address Password transmission to a unit that has	Check the remote station.
	no Password Sub-Address function.
601	ADF Door was opened during ADF transmission.	Close the ADF Door and send again.	104
623	No document loaded on the ADF.	Reload the document(s) and send again.	--
630	Redial was not successful due to a busy line.	Reload the document(s) and send again.	--
631	During dialling, STOP was pressed.	Reload the document(s) and send again.	--
634	Redial was not successful due to no response from	Check the telephone number and send again.	--
	the called station or wrong number dialed.
	Note: If busy tone was not detected, the machine
	will only redial once.
638	Power failure occurred during the communication.	Check the power cord and plug.	18
870	Memory overflow occurred while storing document(s)	Transmit document(s) without storing into	47
	into memory for transmission.	memory.
887	Power failure occurred.		96

NOTE

1After identifying the problem and verifying the recommended action, if the information Codes keep reoccurring or for help on Information Codes that appear on your machine but are not listed above, please contact your local Panasonic Authorized Dealer.

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