101, Information Codes, Info Meaning Action Code | Castelle UF-490

Troubleshooting

Information Codes

When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem.

	Info.	Meaning		Action	page
	Code	Meaning		Action	page
	Code

	001	Recording paper jammed when feeding from the	Remove the jammed paper.		103
		Paper Tray.

	007	Recording paper did not completely exit out of	Remove the Drum Unit/Toner Cartridge		103
		machine.	Assembly Cartridge and remove the jammed
			paper.

	010	No recording paper.	Load the recording paper.		17

	030	Document is misfeeding.	1.	Reload the document properly.	38
			2.	Remove the document jam.	104
			3.	Adjust ADF.	107

	031	Document paper is too long or jammed.	1.	Reload the document properly.	38
		Document length exceeds 78.8 inches (2 meters).	2.	Remove the document jam.	104

	041	Out of toner.	Replace the Toner Cartridge.		15

	043	Toner is getting low.

	044	The Life Expectancy of the Drum Unit has been	Replace the Drum Unit.		15
		reached.

	045	Drum Unit/Toner Cartridge Assembly is not installed.	Install the Drum Unit/Toner Cartridge Assembly.		15

	061	ADF Door is open.	Close the ADF Door.		--

	400	During initial handshake, receiving station did not	1.	Check with the other party.	--
		respond or communication error occurred.	2.	Reload the document(s) and send again.

	402	During initial handshake, communication error	Reload the document(s) and send again.		--
		occurred.

	403	No polling capability at the remote side.	Ask remote side to set "POLLED=ON".		--

	404/405	During initial handshake, communication error	Reload the document(s) and send again.		--
		occurred.

	407	No confirmation from the receiving station for the	Wait a few minutes and send again.		--
		previous page sent.

	408/409	Remote side confirmation of previous page is illegible.	Wait a few minutes and send again.		--

	410	Communication aborted on the transmitting side.	Check with the other party.		--

	411	Polling password does not match.	Check the polling password.		68

	412	No data from the transmitting side.	Check with the other party.		--

	414	Polling password does not match.	Check the polling password.		68

	416/417	Received data has too many errors.	Check with the other party.		--
	418

	420/421	Machine goes to receiving mode, but receives no	1.	Remote side misdial.	--
	420/421	Machine goes to receiving mode, but receives no	1.	Remote side misdial.	--		Solving
		command from the transmitting side.	2.	Check with the other party.			Solving
		command from the transmitting side.	2.	Check with the other party.

	422/427	Interface is incompatible.	Check with the other party.		--

	433/434	Communication error occurred while receiving.	Check with the other party.		--		Problem
	459						Problem
	459

	436/490	Received data has too many errors.	Check with the other party.		--

101

Image 101

Castelle UF-490 appendix 101, Information Codes, Info Meaning Action Code

Contents

UE-403117 UF-490 Model and Serial Number Important Information Table of Contents Table of Contents Advanced Features Network Features Table of ContentsProblem Solving Printout Journals and Lists Safety Information Important Safety Instructions Safety Information Safety Information Function Key External View Control Panel Control Panel Machine Main Unit and AccessoriesDrum Unit Starter Toner Cartridge See Note Installing the Accessories Installing the Drum Unit/Toner Cartridge Assembly Installing the Drum Unit/Toner Cartridge Assembly Loading the Recording Paper Paper SpecificationsHow to Load the Recording Paper Telephone Line Cable Power Cord External Telephone Optional Connecting the Telephone Line Cable and Power Cord For Tone Setting the Dialling Method Tone or Pulse Setting the Monitor Volume Adjusting the VolumeRepeatedly to lower the volume Setting the Ringer Volume General Description Setting the Date and TimeUser Parameters User Parameters Setting Your Logo Setting Your Character ID Setting Your ID Number Fax Telephone Number Keys Entering CharactersCharacter Table Number of times key is pressed Keys Special Usage To enter a One-Touch key, follow the steps below One-Touch/Abbreviated Dialling NumbersEntering One-Touch/Abbreviated Dialling Numbers Ex 2 2 01 to One-Touch/Abbreviated Dialling Numbers Editing One-Touch/Abbreviated Dialling Numbers To change the settings of a One-Touch/ABBR dialling numberThen enter a new station name. See Note Ex P L a N N I N G To return to standby, press To erase the settings of a One-Touch/ABBR Dialling number Directory Sheet Cover Printing Out a Directory SheetYour machine prints out the directory sheet Customizing Your Machine Setting the Fax ParametersEx 0 1 for Contrast Ex 2 for Lighter Fax Parameter Table Setting Comments NumberParameter Off Customizing Your Machine Parameter Setting Comments Number Mode Sleep Mode Upload Print Documents You Can Send Loading DocumentsDocuments You Cannot Send You must never try to send documents that are Loading Documents How to Load Documents Contrast Basic Transmission SettingsResolution Communication Journal COMM. Journal Basic Transmission SettingsFor OFF. or For on Always prints. or For Incomplete only Sending Documents Memory Transmission Sending DocumentsStore documents in memory Transmit Receive Operations Manual Number Dialling Abbreviated Dialling One-Touch Dialling Directory Search Dialling Station is entered For details, see pages 43 to Multi-Station Transmission BroadcastingAfter each Manual Number Dialling Direct Transmission Direct Transmission One-Touch Dialling Direct Transmission Abbreviated Dialling Direct Transmission Directory Search Dialling Direct Transmission Using the KeypadSet documents face down Enter the full station name or part of a station name by For Off-Hook Dialling, follow the steps below Voice Mode TransmissionOff-Hook Dialling For On-Hook Dialling, follow the steps below On-Hook Dialling Your machine will store the documents into memory Transmission ReservationMemory Transmission Reservation Multi-Tasking Directory Search Dialling and press To reserve your machine for sending the urgent documents Automatic Redialling RediallingManual Redialling To redial the last dialed number through memory Your machine starts to dial the last dialed number To redial the last dialed number through ADF Reception Modes Conditions Suggested Reception Mode SettingsReceiving Documents Setting the Telephone Mode Telephone ModeOperation of Telephone Mode Receiving Documents Setting the Fax / Tel Auto Switching Mode Fax / Tel Auto Switching ModeOperation of Fax / Tel Auto Switching Mode If it is a Fax call Setting the Fax Mode Fax ModeOperation of Fax Mode Fax. See Installing your TAM TAM Telephone Answering Machine Interface Mode Operation of TAM Interface Mode Setting the TAM Interface ModeSilent Detection Mode TAM I/F. See Print Reduction Selecting the Print Reduction ModeAutomatic Reduction Fixed Reduction Transmitted Document Received Document Receiving Oversize Documents Substitute Memory Reception Print Collation Mode Enter the number of copies Making CopiesEx 1 Machine stores the document, then prints the copies Use a 4-digit, 24-hour clock Ex 2 3 3 0 1130 p.m. Timer Controlled CommunicationsDeferred Transmission To set the polling password, follow the steps below Setting the Polling PasswordPress SET and enter a 4-digit polling password Polling To Poll Documents from Another Station Polling To set a Program Key for Group Dialling Setting for Group DiallingProgram Keys Program Keys Setting for Deferred TransmissionTo set a Program Key for deferred transmission Ex 2 To set a Program Key for polling Setting for Polling To set a Program Key for One-Touch Key Setting for One-Touch Key To erase the settings in a Program Key Changing or Erasing the Program Key Settings Setting the Access Code Access Code Now you can operate the machine normally Access CodeEnter the Access Code Ex 1 2 3 Distinctive Ring Detector DRD At Your Location with Distinctive Ring ServiceTelephone No Usage Distinctive Ring Sound Ring Pattern Fax No Selecting the Access Method Prefix or Suffix PIN Code AccessFor suffix code. or For prefix code Dialling with a PIN Code PIN Code Access Number Setting Fax ForwardFax Forward Sub-Addressing Setting of Routing, Forwarding or RelayingCompatibility with Other Machines Sub-Addressing Transmission Methods Sub-Addressing Use Sending a Fax with Sub-AddressTo separate the Telephone number and the Sub-Address Set documents face down Enter the telephone number, press Transaction Journal Journals and Lists Individual Transmission Journal IND. XMT Journal Journals and Lists Sample Individual Transmission Journal IND. XMT Journal Sample Transaction Journal Explanation of Contents Sample COMM. Journal Stop indicates that Stop was pressed during communication One-Touch/Abbreviated and Directory Search List Sample ABBR. Number List Sample One-Touch List Sample Directory Search List Program List Sample Program List To print a Fax Parameter List Sample FAX Parameter List FAX Parameter List To print the Supply Order Forms Toner Cartridge and Drum Unit Supply Order FormsTo print a Toner Cartridge Order Form To print a Drum Unit Order Form Sample Power Failure Report Power Failure Report Symptom Cause / Action TroubleshootingIf You Have Any of These Problems Mode Symptom Cause / Action TroubleshootingCommunication No Unit Operation Unattended TAM I/F Mode OUT Mode Unattended Fax 100 Info Meaning Action Code 101Information Codes 102 To clear the jam, Info. Code 103Clearing a Recording Paper Jam Clearing a Document Jam 104To clear the jam Open the ADF Door Remove the jammed document 105 Cleaning the Document Scanning AreaTo clean the Scanning Area To clean the rollers Cleaning the Printer RollerLoad the Cleaning Charts into the Paper Tray face down 106 To adjust the ADF Adjusting the Automatic Document Feeder ADF107 Position Condition Checking the Telephone Line 108 Printer SpecificationsFax/Copy 110 Specifications Letter Mm x 279 mm Mm x 297 mm Legal Mm x 356 mm Recording Paper Specifications Options and Supplies 112Please contact your local Panasonic dealer for availability Options Order No Picture Description Network Compatibility Regulatory InformationHint Regulatory Information 114For U.K Users For Germany Users For European Countries For New Zealand Users Max. Modem Speed 33,600 BPS 116Glossary Glossary 118 ITU-T Image No 119 Index 120 For Service, Call