Table 5.3 Common error messages (continued)

 

 

 

Common Error Messages

Table 5.3 Common error messages (continued)

 

 

 

 

Message

 

 

Cause/Action

 

 

 

37 Insufficient

 

The printer memory used to store pages is too full to collate the rest of the print

Collation Memory

 

job.

 

 

 

• Press

to clear the message, print the portion of the job already in

 

 

memory, and begin collating the rest of the job.

 

 

• See “To Cancel the Current Print Job” (page 5-24).

 

 

• See “To Reset the Printer and Cancel the Print Job” (page 5-25).

 

 

 

38 Memory Full

 

The printer is processing the job, but the memory used to store pages is full.

 

 

• Press

to clear the message, print the portion of the job already in

 

 

memory, and begin collating the rest of the job.

 

 

• See “To Cancel the Current Print Job” (page 5-24).

 

 

• See “To Reset the Printer and Cancel the Print Job” (page 5-25).

 

 

• After resetting the printer, reduce the complexity of the print job and send it

 

 

to print again. To simplify the print job:

 

 

- Reduce the amount of text or graphics on a page.

 

 

- Reduce the print resolution.

 

 

- Delete unnecessary downloaded fonts or macros.

 

 

• Install additional printer memory to avoid future memory full errors.

 

 

 

 

 

 

 

Table 5-3 Page 2 of 6

 

 

 

 

Chapter 5: Troubleshooting 5-19

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Xerox NC20 manual 3 Common error messages continued, Insufficient, Collation Memory, Memory Full, Message, Cause/Action