Table 5.2 Print quality problems (continued)

Printer Problems

Table 5.2 Print quality problems (continued)

Problem

 

Action

 

 

 

The job prints, but the

 

• Make sure the PAPER SIZE setting is set correctly in the Paper Menu. See

left and top margins are

 

PAPER SIZE in Chapter 1 of the System Administrator Guide for more

incorrect.

 

information.

 

 

• Make sure the margins are set correctly in the software application you are

 

 

using.

 

 

 

Print is smeared on the

 

• This problem is more prevalent when using the photo cartridge. Try using

page.

 

coated paper or a different type of print material.

 

 

• Alter the amount of ink used through the Quick Print value in the Print

 

 

Quality menu item in the Color Menu. See Print Quality in Chapter 1 of the

 

 

System Administrator Guide for more information.

 

 

• Make sure you remove each transparency or sheet of glossy paper as it exits

 

 

the printer.

 

 

 

Printed colors are

 

• Computer screen colors vary based upon screen resolution and display types.

different from the colors

 

They are not an accurate representation of printed colors.

that appear on the

 

• Print a Color Sample test page to use as a reference to select colors. See

computer screen.

 

 

Color Samples in Chapter 1 of the System Administrator Guide for more

 

 

 

 

information.

 

 

 

Black text is not sharp.

 

Make sure a black print cartridge is installed and not a photo print cartridge.

 

 

 

 

 

Table 5-2 Page 2 of 3

 

 

 

5-8 DocuPrint C20/NC20 User Guide

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Xerox manual 2 Print quality problems continued, Action, Printer Problems, DocuPrint C20/NC20 User Guide