Xerox NC20 Common Error Messages, 3 Common error messages, Cause/Action, Color Print, Black Print

Models: C20 NC20

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Common Error Messages

Common Error Messages

Common Error Messages

Chapter 5 of the System Administrator Guide contains the entire set of messages which can appear on the Control Panel display. Many of these messages are diagnostic messages which appear when there is a printer problem.

If you have a problem with your printer, and you cannot solve the problem using the actions suggested in

Table 5.3, see Chapter 5 of the System Administrator Guide located on your DocuPrint CD.

Table 5.3 Common error messages

Message

 

Cause/Action

 

 

 

 

30 Color Print

 

The color print cartridge is missing or not properly installed in the print

Cart Missing

 

cartridge carrier.

 

30 Black Print

 

The black print cartridge is missing or not properly installed in the print

Cart Missing

 

cartridge carrier.

 

30 Photo Print

 

The photo print cartridge is missing or not properly installed in the print

Cart Missing

 

cartridge carrier.

 

 

 

• Open the printer front cover and install the missing print cartridge in the

 

 

appropriate slot. Check the print cartridge to make sure that it is properly

 

 

installed in the print cartridge carrier. See Chapter 4: Maintaining the Printer

 

 

for more information.

 

 

 

• If print cartridges are properly installed in the printer, press

to clear the

 

 

message and attempt to print the job. However, this may result in poor print

 

 

quality if the job is formatted for a different print cartridge.

 

 

 

 

 

 

Table 5-3 Page 1 of 6

 

 

 

 

5-18 DocuPrint C20/NC20 User Guide

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Xerox NC20 manual Common Error Messages, 3 Common error messages, Cause/Action, Color Print, Cart Missing, Black Print