When a paper jams occurs, determine where in the printer the jam has occurred. Once you have determined that, proceed to one of the following sections and follow the described steps for clearing the jam:

Paper Jams

When a paper jams occurs, determine where in the printer the jam has occurred. Once you have determined that, proceed to one of the following sections and follow the described steps for clearing the jam:

If the jam is in or around the input tray, see the section “To Clear a Jam in the Input Tray” (page 5-14).

If the jam is in or around the manual feed slot, see the section “To Clear a Jam in the Manual Feed Slot” (page 5-15).

If the jam is in or around the output tray, see the section “To Clear a Jam in the Output Bin” (page 5-16).

If the jam is in or around Tray 2, see the section “To Clear a Jam in Tray 2” (page 5-17).

To clear the paper jam message on the Control Panel, you must clear all paper from the paper path.

Chapter 5: Troubleshooting 5-13

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Xerox NC20 manual