Appendix a Troubleshooting | Cisco Systems WRT54G3G-ST guide

Wireless-G Router for Mobile Broadband
The Setup Tab - Basic Setup	54
The Setup Tab - Mobile Network	59
The Setup Tab - DDNS	60
The Setup Tab - MAC Address Clone	61
The Setup Tab - Advanced Routing	62
The Wireless Tab - Basic Wireless Settings	63
The Wireless Tab - Wireless Security	64
The Wireless Tab - Wireless MAC Filter	67
The Wireless Tab - Advanced Wireless Settings	68
The Security Tab - Firewall	70
The Security Tab - VPN Passthrough	71
The Access Restrictions Tab - Internet Access	71
The Applications and Gaming Tab - Port Range Forward	73
The Applications & Gaming Tab - Port Triggering	74
The Applications and Gaming Tab - DMZ	75
The Applications and Gaming Tab - QoS	75
The Administration Tab - Management	77
The Administration Tab - Log	78
The Administration Tab - Diagnostics	79
The Administration Tab - Factory Defaults	80
The Administration Tab - Firmware Upgrade	80
The Administration Tab - Config Management	80
The Status Tab - Mobile Network	81
The Status Tab - Router	82
The Status Tab - Local Network	83
The Status Tab - Wireless	84
Appendix A: Troubleshooting	85
Common Problems and Solutions	85
Frequently Asked Questions	93
Appendix B: Wireless Security	101
Security Precautions	101
Security Threats Facing Wireless Networks	101
Appendix C: Upgrading Firmware	104
Appendix D: Windows Help	105

Appendix E: Finding the MAC Address and IP Address for Your Ethernet Adapter 106

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Cisco Systems WRT54G3G-ST manual Appendix a Troubleshooting, Appendix B Wireless Security 101

Contents

802 GHz .11g Wireless- G Copyright and Trademarks How to Use This User GuideWord definition Table of Contents Appendix B Wireless Security 101 Appendix a TroubleshootingCommon Problems and Solutions Frequently Asked Questions Wireless-G Router for Mobile Broadband List of Figures Router’s Ports 18 Congratulations Screen 11 Configure DSL PPPoE Settings Screen 22 Wireless Tab Wireless Security WPA2 Enterprise Figure E-2 MAC Address/Adapter Address 106 Introduction Welcome What’s in this User Guide? Wireless-G Router for Mobile Broadband Planning Your Wireless Network Ad-Hoc versus Infrastructure ModeSsid service set identifier your wireless network’s name Network Topology Planning Your Wireless Network Network Layout Getting to Know the Wireless-G Router for Mobile Broadband Router’s Ports Router’s LEDs Router’s LEDs are located on the Router’s other side panel Router’s Data Card Slot Connecting the Wireless-G Router for Mobile Broadband Overview Connect Your Computer Hardware Installation for Connection to Your Broadband Modem Connect the Power Hardware Installation for Connection to Another Router Diagram for Connection to Another Router Connect Your Computer Placement Options Stand Option Wall-Mount Option 11 Measurement between Wall-Mount Slots Before You Begin Using the Setup Wizard Setup Wizard’s Welcome Start Wizard Screen Select Service Screen Connect the Router to a Computer Screen Check the Router’s Status Screen Set the Router’s Password Screen WPA2-PSK WEP 128-Bit Encryption encoding data transmitted in a network 14 Configure Wireless Security Settings WEP Bit Screen WEP 64-Bit 16 Confirm New Settings Screen Overview Disconnect the Modem from the Computer Screen Connect the Router to a Computer Screen Connect the Router to a Computer Screen Check the Router’s Status Screen Cable Dhcp DSL PPPoE 11 Enter Static IP Address Settings Screen Static IP 14 Wireless Settings Screen 15 Configure Wireless Security Settings Screen 17 Configure Wireless Security Settings WPA-PSK Screen 19 Configure Wireless Security Settings WEP Bit Screen 21 Warning about Disabled Wireless Security Screen Overview Using the Setup Wizard Insert Broadband Mobile Data Card Screen Connect the Modem to the Router Screen Connect the Router to a Computer Screen Check the Router’s Status Screen 10 Configure Cable or Dhcp Settings Screen 12 Enter Static IP Address Settings Screen 15 Wireless Settings Screen 16 Configure Wireless Security Settings Screen WPA2-Personal 18 Configure Wireless Security Settings WPA-PSK Screen WPA-Personal 20 Configure Wireless Security Settings WEP 64-Bit 22 Warning about Disabled Wireless Security Screen 24 Mobile Broadband Connection Cannot be Established Screen Configuring the Wireless-G Router for Mobile Broadband Password Screen Mobile Network Setup Setup Tab Basic SetupInternet Setup Static IP Connection Type Optional Settings Network Setup Network Address Server Settings Dhcp Time Setting Setup Tab Mobile Network Mobile Network Connection ModeMobile Network Status Data Card Status DynDNS.org Setup Tab DdnsTZO.com Setup Tab MAC Address Clone MAC Clone Setup Tab Advanced Routing Advanced Routing Wireless Tab Basic Wireless Settings Wireless Network Wireless Tab Wireless Security Wireless Security AES 25 Wireless Tab Wireless Security Radius Wireless Tab Wireless MAC Filter Wireless MAC Filter Wireless Tab Advanced Wireless Settings Advanced Wireless Wireless-G Router for Mobile Broadband Security Tab Firewall Firewall Access Restrictions Tab Internet Access Internet AccessTo create an Internet Access policy Security Tab VPN Passthrough 33 Internet Policy Summary Applications and Gaming Tab Port Range Forward Port Range Forward Applications & Gaming Tab Port Triggering Port Triggering Applications and Gaming Tab DMZ Wired QoSApplications and Gaming Tab QoS Wireless QoS Ethernet Port Priority Router Password Administration Tab ManagementUPnP Administration Tab Log Log Ping Test Administration Tab DiagnosticsTraceroute Test Administration Tab Firmware Upgrade Administration Tab Factory DefaultsAdministration Tab Config Management Status Tab Mobile Network 48 Status Tab Mobile Network Router Information Status Tab RouterInternet Status Tab Local Network Local Network Status Tab Wireless Wireless Common Problems and Solutions Appendix a TroubleshootingNeed to set a static IP address on a PC Wireless-G Router for Mobile Broadband Wireless-G Router for Mobile Broadband Application Start and End Protocol IP Address Enabled TCP Can’t get the Internet game, server, or application to work Need to upgrade the firmware To start over, I need to set the Router to factory defaultMy DSL service’s PPPoE is always disconnecting Power LED keeps flashing Frequently Asked Questions Where is the Router installed on the network?Is IPSec Pass-Through supported by the Router? Does the Router support IPX or AppleTalk? Does the Router support ICQ send file? If all else fails in the installation, what can I do?How can I avoid corrupted FTP downloads? Is the Router cross-platform compatible? What is DMZ Hosting?How many ports can be simultaneously forwarded? What are the advanced features of the Router? What is the Ieee 802.11g standard?What is the Ieee 802.11b standard? What Ieee 802.11g features are supported? What is ad-hoc mode? What is infrastructure mode?What is roaming? What is ISM band? What is Spread Spectrum? What is DSSS? What is FHSS? And what are their differences?What is WEP? What is a MAC Address? What do the indicator LEDs signify on the Router? Have excellent signal strength, but I cannot see my networkHow do I connect to the mobile network? How do I know which mobile network I am using? Whom should I call if there is a question or problem? Security Precautions Appendix B Wireless SecuritySecurity Threats Facing Wireless Networks 102 103 Figure C-1 Upgrade Firmware Appendix C Upgrading Firmware Shared Resources Appendix D Windows HelpNetwork Neighborhood/My Network Places Windows 98SE or Me Instructions Windows 2000 or XP Instructions For the Router’s Web-based Utility Figure E-4 MAC Address Filter List Appendix F Glossary 108 109 110 111 112 Appendix G Specifications 114 Appendix H Warranty Information Limited Warranty Appendix I Regulatory Information 116 117 118 119 120 121 122 Appendix J Contact Information Sprint Technical Support AT