Manuals / Lexmark / Computer Equipment / Printer

Lexmark 701, 70E Mailing, Faxing, Networking, Maintaining the printer 126, Troubleshooting 130

Models: 70E 701

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Contents	4
Scanning to a network computer	64
Scanning to a flash drive or memory card	64
Scanning photos for editing	65
Scanning documents for editing	66
Scanning directly to e‑mail using the printer software	67
Scanning to a PDF	67
Scanning FAQ	68
Canceling scan jobs	69
E-mailing	70
Setting up the printer to e-mail	70
Sending e-mail	71
Canceling an e‑mail	72
Faxing	73
Setting up the printer to fax	73
Configuring the fax settings	84
Creating a contact list	86
Sending faxes	87
Receiving faxes	89
Faxing FAQ	90
Networking	97
Installing the printer on a wireless network	97
Advanced wireless setup	104
Installing the printer on an Ethernet network	106
Performing network management tasks	107
Networking FAQ	113
Maintaining the printer	126
Maintaining ink cartridges	126
Cleaning the exterior of the printer	127
Cleaning the scanner glass	128
Moving the printer to another location	128
Troubleshooting	130
Before you troubleshoot	130
If Troubleshooting does not solve your problem	130

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Lexmark 701, 70E manual Mailing, Faxing, Networking, Maintaining the printer 126, Troubleshooting 130

Contents

Pro710 Series Users Guide NovemberContents Loading paper and original documents PrintingCopying ScanningTroubleshooting 130 MailingFaxing Networking172 Index 190Safety information About your printer Thank you for choosing this printerMinimizing your printers environmental impact Conserving energyFinding information about the printer Conserving inkRecycling PublicationsUsers Guide Understanding the parts of the printer UseUse Scanner unit Access the ink cartridges About your printer Ordering ink cartridges Ordering and replacing suppliesReturn Program Cartridge Regular cartridge Replacing ink cartridges Using genuine Lexmark ink cartridgesRemoving ink cartridges Ordering paper and other supplies Installing ink cartridgesPart Number Recycling Lexmark products Paper Paper sizeUsing the printer control panel buttons and menus Replacing the language sheetUsing the printer control panel Dialed Restoring factory default settings Changing the Sleep timeoutSaving paper and energy Initial Setup Complete appears on the display What are shortcuts? Using shortcutsChoose Launching the shortcuts page using the printer software Getting startedCreating a shortcut For Windows usersUsing shortcuts on the printer Modifying or deleting a shortcutUsing the printer software Using the Windows printer softwareSoftware installed during printer installation Minimum system requirementsPrinter software Using the Macintosh printer software Use Printer Settings Customize settings for fax jobsLaunching the Print dialog Launching an applicationFinding and installing optional software Accessing Web linksFor Windows users For Macintosh usersReinstalling the printer software Uninstalling the printer softwareUpdating the printer software Downloading PCL and PS drivers Windows onlyInstalling the printer software Using the InternetLoading paper and original documents Loading the paper trayPage Page Loading envelopes or photo paper Page Loading various paper types Load up to Make sureLoading paper and original documents Loading paper and original documents Saving paper settings Loading original documents on the scanner glassLoading original documents into the ADF Setup Paper Setup Paper Tray Linking AutomaticLinking trays Click Properties, Preferences, Options, or Setup PrintingTips for printing Printing basic documentsCollating printed copies Changing the print order of pagesPrinting multiple pages on one sheet Printing specialty documents Printing documents from a flash drivePrinting on envelopes Paper/Finishing tab Manage Custom Sizes NewPrinting on labels Printing on custom‑size paper Working with photos Using a flash drive with the printerSupported file types Printing photos from a PictBridge-enabled digital camera Printing photos from a flash drivePrinting on both sides of the paper duplexing Printing on both sides of the paper duplexing automaticallyPortrait Landscape Using the control panel Setting the duplex printing dry timeUsing the printer software Managing print jobs Finding the print queue for your printerCreating a print queue For Windows usersSetting your printer as the default printer Pausing print jobs Resuming print jobsWhat is LexPrint? Canceling print jobsPrinting from a mobile device Supported printers Copying Tips for copyingMaking copies Scanner glassCopying an ID card Enlarging or reducing imagesCollating copies using the printer control panel Adjusting copy qualityMaking a copy lighter or darker Copying multiple pages on one sheet Placing separator sheets between copiesPlacing an overlay message on each Removing the background of a copy Making a two-sided duplex copyMaking a two‑sided duplex copy automatically Making a two‑sided duplex copy manuallyCanceling copy jobs Tips for scanning ScanningScanning to a local computer Scanning to a network computer Scanning to a flash drive or memory cardScanning photos for editing Scanning documents for editing Scanning directly to e‑mail using the printer software Scanning FAQ Why am I being asked for a PIN?How can I improve the quality of a scan? How do I scan in black and white?Canceling scan jobs Setting up the printer to e-mail Setting up the e-mail functionClick Settings E-mail/FTP Settings E-mail Settings MailingSending e-mail Double‑click Printer SettingsContacts tab Individuals tab Canceling an e‑mail Tips for e‑mailingSetting up the printer to fax Setup 1 Printer is connected to a dedicated fax lineFaxing Scenario 1 Standard telephone lineConnected to the same telephone wall jack To connect Connected to different wall jacks To connectTips for this setup Scenario 2 Digital Subscriber Line DSL Tips for this setup Scenario 3 VoIP telephone serviceTo connect Setup 1 Printer is connected directly to a cable modem Scenario 5 Country‑ or region‑specific setup Connecting the printer to a non‑RJ‑11 wall jack Page Connecting the printer to a wall jack in Germany Setup Fax Setup Dialing and Sending Fax Name Setting the fax headerEntering your user information Configuring the fax settings Configuring fax settings using the printer control panelSetting the fax footer Setting the date and timeConfiguring fax settings using the fax software Using the Fax Setup Wizard in WindowsUsing the Printer Settings in Macintosh Double-clickPrinter SettingsCreating a contact list using the fax software Creating a contact list using the printer control panelCreating a contact list Sending faxes Sending faxes using the printer control panel Sending faxes using the computerTips for sending faxes TipSetup Fax Setup Ringing and Answering Auto Answer On Receiving faxesTips for receiving faxes Receiving faxes automaticallyFaxing FAQ Setup Fax Setup Ringing and Answering Auto Answer OffReceiving faxes manually TipsWhat is a splitter and what type of splitter should I use? What is my fax number?What is my dialing prefix? When do I need to set Auto Answer to On?Setup Fax Setup Ringing and Answering Ring Pattern How many rings should I set?How do I set the distinctive ring for the printer? How can I check the dial tone?How do I adjust the speaker volume on the printer? What settings work best with voice mail service?How do I change the resolution of the documents that I fax? Adjusting the dialing volumeHow do I send a fax using a phone calling card? Setup Fax Setup Fax Reports Transmission Log PrintingHow do I send a fax at a scheduled time? How do I know that the fax was sent successfully?How do I print the fax history of the printer? How do I print a fax on both sides of the paper?How do I forward a fax? Can I block faxes?Can I retrieve failed faxes? Installing the printer on a wireless network Wireless network compatibilityNetworking Supported network security optionsPrinting a network setup Information you will need during wireless setupSetup Network Setup Print Network Setup No SecurityInformation you will need during advanced wireless setup Wireless ModeAuthentication Network Name SsidAuthentication type Encryption method Installing the printer on a wireless networkEncryption Installing the printer on other computers Special wireless installation instructions Adding the printer to your wireless networkBefore you begin For Windows users Click Unlisted NetworkChanging wireless settings after installation Click Configuration TCP/IP Set static IP addressDouble‑click Wireless Setup Assistant Assigning a static IP addressAdvanced wireless setup Adding a printer to an existing ad hoc wireless networkConfiguring Wi‑Fi Protected Setup manually Configuring securityWPA Personal, WPA2‑Personal or WPA2‑Enterprise EAP‑MD5, MSCHAPv2, or LeapConfiguring 802.1X Authentication Installing the printer on an Ethernet networkIf you have selected Do this Installing the printer on an Ethernet network Performing network management tasksUsing the printer wirelessly Using the printer locally USBIf the printer is currently set up for Ethernet If the printer is currently set up for wirelessSelect Set as Default Printer from the menu Using the printer over an Ethernet networkSelecting a printer 110 Double‑click Printer Setup Utility or Print Center Sharing a printer in a Windows environmentAdding the printer Mac OS X version 10.5 or laterSharing a printer in a Macintosh environment Click Ports Add Port Local Port New PortNetworking FAQ What is Wi‑Fi Protected Setup?What is an SSID? Where do I find my SSID?What is a network? Characters Security typeHow are home networks configured? Wireless network examplesScenario 2 Wireless network with Internet access Scenario 3 Wireless network with no Internet accessWhy do I need a USB cable? What is a USB cable?How do I attach the USB cable? How are infrastructure and ad hoc networks different? Infrastructure Ad hocChecking computer connectivity Finding the signal strengthChecking printer connectivity How can I improve wireless signal strength? Check the Wireless Signal QualityMove the Printer Closer to the Access Point Remove Obstacles Between the Access Point and the PrinterArrange the Network to Reduce Signal Absorption Click Advanced or Configure For Macintosh users with an access pointFor Macintosh users with an AirPort base station What is a MAC address? How do I find the MAC address?What is TCP/IP? What is an IP address?How do I locate IP addresses? What is a key index? What is the difference between Guided and Advanced setup?How are IP addresses assigned? Locating the printer IP addressUsing the printer control panel Maintaining the printerMaintaining ink cartridges Checking ink levelsCleaning the exterior of the printer Cleaning the printhead nozzlesCleaning the scanner glass Moving the printer to another locationPage Troubleshooting If Troubleshooting does not solve your problemSetup troubleshooting Before you troubleshootInstallation screen did not appear during installation Software did not installChange the Language Using the Printer Menus Incorrect language appears on the displayPrint job does not print or is missing pages Reconnect the Printer Power SupplyMake Sure the INK Cartridges are Inserted Correctly Remove and Reinstall the Printer Software Printer is printing blank pagesMake Sure the Printer is not in Sleep Mode Printer is busy or does not respondCannot delete documents from the print queue Cannot print through USBAlignment Problem Make Sure the USB Port is Enabled in WindowsUnderstanding printer messages Cannot Collate JobCommunication Error Change Paper Source to Size Type PaperClose Printer Duplex Unit MissingInk Cartridge Error Ink Cartridge MissingInk Cartridge Unsupported Ink LowMemory Device Error Network x Software ErrorLoad Paper Source with Size Paper Load Paper Source with Size Type PaperPrinthead Error Paper Tray x RemovedPrinter Memory Full Printhead Cannot MovePrinthead Missing Printhead Unsupported Printhead Warning Replace Ink CartridgeScanned Document Too Long Scanner ADF Cover OpenClearing paper jams Paper jam in the printer Check the jam clearance areaCheck the paper tray Paper jam in the exit tray Paper jam in the duplex unitPaper jam in the ADF select models only Check the ADF Check under the ADF tray Print troubleshooting Paper or specialty media misfeedsPoor quality at the edges Check Paper ConditionCheck Minimum Print Settings Select the Borderless Print FeatureStreaks or lines on printed image Check the INK LevelsComputer slows down when printing Print speed is slowCopy and scan troubleshooting Copier or scanner does not respondScanner unit does not close Poor copy or scanned image qualityPartial copies or scans of documents or photos Scan was not successfulScanning takes too long or freezes the computer Cannot scan to a computer over a networkFax troubleshooting checklist Fax troubleshootingConnection checklist Enable Error Correction Enable Automatic FAX ConversionMake Sure That the Dial Prefix Setting is Correct Cannot send faxesMake Sure That FAX Forwarding is Disabled Increase the Ringer VolumeCannot receive faxes Make Sure That the Printer is Connected to AN Analog PortFax error messages on the printer control panel Make Sure a FAX Driver is InstalledCannot run the fax software Make Sure That YOU have the Correct Manual Answer CodeTroubleshooting 159 Network troubleshooting checklist Network troubleshootingGeneral Networking Wireless Networking Continue button is unavailableEthernet Networking Make Sure the Printer is Plugged in and Turned onRUN the Installer Again Make Sure the USB Cable is WorkingWireless troubleshooting Computer firewall is blocking communication with the printerCannot print over wireless network Resetting the wireless settings to factory defaultsSetup Demo Mode Off Move Your Access Point Away from Other Electronic Devices For Macintosh users with an access point Wireless print server not installed Locating the printer IP address Resolving intermittent wireless communications issues Troubleshooting 170 Check for Known Issues with the Access Point Edition notice Product informationLexmark International, Inc. All rights reserved United States Government Rights TrademarksModular component notice Licensing noticesNoise emission levels Meter average sound pressure, dBABattery notice Static sensitivity notice Product disposalTemperature information Power consumptionProduct power consumption Sleep ModeOff mode Industry Canada compliance statementAvis de conformité aux normes de l’industrie du Canada European Community EC directives conformity178 179 Using this product in Switzerland South Africa telecommunications noticeUtilisation de ce produit en Suisse Verwendung dieses Produkts in der SchweizRegulatory notices for wireless products Exposure to radio frequency radiationIndustry Canada Canada Industry Canada Canada182 183 Statement of Limited Warranty Limited warrantyLimited warranty service Lexmark International, Inc., Lexington, KYLimitation of liability Extent of limited warrantyAdditional rights Lexmark Software Limited Warranty and License Agreement 187 Microsoft Corporation Notices Adobe Systems Incorporated Notice Index NumericsEAP‑TLS Page Page Page Page VPN