Lexmark 701, 70E manual Network troubleshooting checklist, General Networking

Troubleshooting			160
	Error Message:	What it indicates:	Possible solutions:
	No Answer	Auto Answer may have been turned off	• Verify the number, and then resend
		on the receiving fax machine.	the fax.
			• Set the printer to redial.
			Note: Depending on your country
			or region, there may be a limit on
			the number of redial attempts,
			regardless of the redial settings
			that you set in your printer.
			• Schedule to resend the fax at a later
			time.
	No Caller ID	Your printer stopped the call because	Disable Block No‑ID.
	Call Stopped	the incoming fax has no sender
		information. You may have chosen to
		block faxes with no Caller ID or faxes
		without Caller IDs are not allowed in
		your country or region.

To troubleshoot error messages in the fax software, click Help to view the help information for the fax software.

Network troubleshooting

•“Network troubleshooting checklist” on page 160

•“The Continue button is unavailable” on page 161

•“Computer firewall is blocking communication with the printer” on page 163

•“Communication with printer lost when connected to Virtual Private Network (VPN)” on page 163

Network troubleshooting checklist

Before beginning to troubleshoot the wireless printer, verify the following:

General Networking

Make sure:

•The printer, the computer, and the access point (wireless router) are all plugged in and turned on.

•The wireless network is working properly.

Try accessing other computers on your wireless network. If your network has Internet access, try connecting to the Internet over a wireless connection.

•The printer driver is installed on the computer from which you are performing a task.

•The correct printer port is selected.

•The IP address, gateway, and network mask are correct for your network. Print a network setup page from the printer to check the network settings.

•All switches, hubs, and other connecting devices are turned on.