Pro710 Series Users Guide
November
Contents
Copying
Loading paper and original documents
Printing
Scanning
Faxing
Troubleshooting 130
Mailing
Networking
172
Index 190
Safety information
Minimizing your printers environmental impact
About your printer
Thank you for choosing this printer
Conserving energy
Recycling
Finding information about the printer
Conserving ink
Publications
Users Guide
Understanding the parts of the printer
Use
Use Scanner unit Access the ink cartridges
About your printer
Ordering and replacing supplies
Ordering ink cartridges
Return Program Cartridge Regular cartridge
Using genuine Lexmark ink cartridges
Replacing ink cartridges
Removing ink cartridges
Installing ink cartridges
Ordering paper and other supplies
Part Number
Recycling Lexmark products
Paper Paper size
Using the printer control panel buttons and menus
Replacing the language sheet
Using the printer control panel
Dialed
Changing the Sleep timeout
Restoring factory default settings
Saving paper and energy
Initial Setup Complete appears on the display
Using shortcuts
What are shortcuts?
Choose
Creating a shortcut
Launching the shortcuts page using the printer software
Getting started
For Windows users
Using shortcuts on the printer
Modifying or deleting a shortcut
Software installed during printer installation
Using the printer software
Using the Windows printer software
Minimum system requirements
Printer software
Launching the Print dialog
Using the Macintosh printer software
Use Printer Settings Customize settings for fax jobs
Launching an application
For Windows users
Finding and installing optional software
Accessing Web links
For Macintosh users
Updating the printer software
Reinstalling the printer software
Uninstalling the printer software
Downloading PCL and PS drivers Windows only
Installing the printer software
Using the Internet
Loading paper and original documents
Loading the paper tray
Page
Page
Loading envelopes or photo paper
Page
Loading various paper types
Load up to Make sure
Loading paper and original documents
Loading paper and original documents
Saving paper settings
Loading original documents on the scanner glass
Setup Paper Setup Paper Tray Linking Automatic
Loading original documents into the ADF
Linking trays
Tips for printing
Click Properties, Preferences, Options, or Setup
Printing
Printing basic documents
Collating printed copies
Changing the print order of pages
Printing multiple pages on one sheet
Printing on envelopes
Printing specialty documents
Printing documents from a flash drive
Paper/Finishing tab Manage Custom Sizes New
Printing on labels
Printing on custom‑size paper
Using a flash drive with the printer
Working with photos
Supported file types
Printing photos from a PictBridge-enabled digital camera
Printing photos from a flash drive
Printing on both sides of the paper duplexing
Printing on both sides of the paper duplexing automatically
Portrait Landscape
Setting the duplex printing dry time
Using the control panel
Using the printer software
Creating a print queue
Managing print jobs
Finding the print queue for your printer
For Windows users
Setting your printer as the default printer
Pausing print jobs
Resuming print jobs
Canceling print jobs
What is LexPrint?
Printing from a mobile device
Supported printers
Making copies
Copying
Tips for copying
Scanner glass
Copying an ID card
Enlarging or reducing images
Adjusting copy quality
Collating copies using the printer control panel
Making a copy lighter or darker
Placing separator sheets between copies
Copying multiple pages on one sheet
Placing an overlay message on each
Making a two‑sided duplex copy automatically
Removing the background of a copy
Making a two-sided duplex copy
Making a two‑sided duplex copy manually
Canceling copy jobs
Scanning
Tips for scanning
Scanning to a local computer
Scanning to a network computer
Scanning to a flash drive or memory card
Scanning photos for editing
Scanning documents for editing
Scanning directly to e‑mail using the printer software
How can I improve the quality of a scan?
Scanning FAQ
Why am I being asked for a PIN?
How do I scan in black and white?
Canceling scan jobs
Click Settings E-mail/FTP Settings E-mail Settings
Setting up the printer to e-mail
Setting up the e-mail function
Mailing
Double‑click Printer Settings
Sending e-mail
Contacts tab Individuals tab
Canceling an e‑mail
Tips for e‑mailing
Faxing
Setting up the printer to fax
Setup 1 Printer is connected to a dedicated fax line
Scenario 1 Standard telephone line
Connected to the same telephone wall jack To connect
Connected to different wall jacks To connect
Tips for this setup
Scenario 2 Digital Subscriber Line DSL
Scenario 3 VoIP telephone service
Tips for this setup
To connect
Setup 1 Printer is connected directly to a cable modem
Scenario 5 Country‑ or region‑specific setup
Connecting the printer to a non‑RJ‑11 wall jack
Page
Connecting the printer to a wall jack in Germany
Setting the fax header
Setup Fax Setup Dialing and Sending Fax Name
Entering your user information
Setting the fax footer
Configuring the fax settings
Configuring fax settings using the printer control panel
Setting the date and time
Using the Printer Settings in Macintosh
Configuring fax settings using the fax software
Using the Fax Setup Wizard in Windows
Double-clickPrinter Settings
Creating a contact list using the printer control panel
Creating a contact list using the fax software
Creating a contact list
Sending faxes
Tips for sending faxes
Sending faxes using the printer control panel
Sending faxes using the computer
Tip
Tips for receiving faxes
Setup Fax Setup Ringing and Answering Auto Answer On
Receiving faxes
Receiving faxes automatically
Receiving faxes manually
Faxing FAQ
Setup Fax Setup Ringing and Answering Auto Answer Off
Tips
What is my dialing prefix?
What is a splitter and what type of splitter should I use?
What is my fax number?
When do I need to set Auto Answer to On?
How do I set the distinctive ring for the printer?
Setup Fax Setup Ringing and Answering Ring Pattern
How many rings should I set?
How can I check the dial tone?
How do I change the resolution of the documents that I fax?
How do I adjust the speaker volume on the printer?
What settings work best with voice mail service?
Adjusting the dialing volume
How do I send a fax at a scheduled time?
How do I send a fax using a phone calling card?
Setup Fax Setup Fax Reports Transmission Log Printing
How do I know that the fax was sent successfully?
How do I forward a fax?
How do I print the fax history of the printer?
How do I print a fax on both sides of the paper?
Can I block faxes?
Can I retrieve failed faxes?
Networking
Installing the printer on a wireless network
Wireless network compatibility
Supported network security options
Setup Network Setup Print Network Setup
Printing a network setup
Information you will need during wireless setup
No Security
Authentication
Information you will need during advanced wireless setup
Wireless Mode
Network Name Ssid
Installing the printer on a wireless network
Authentication type Encryption method
Encryption
Installing the printer on other computers
Before you begin
Special wireless installation instructions
Adding the printer to your wireless network
For Windows users Click Unlisted Network
Double‑click Wireless Setup Assistant
Changing wireless settings after installation
Click Configuration TCP/IP Set static IP address
Assigning a static IP address
Advanced wireless setup
Adding a printer to an existing ad hoc wireless network
WPA Personal, WPA2‑Personal or WPA2‑Enterprise
Configuring Wi‑Fi Protected Setup manually
Configuring security
EAP‑MD5, MSCHAPv2, or Leap
Installing the printer on an Ethernet network
Configuring 802.1X Authentication
If you have selected Do this
Installing the printer on an Ethernet network
Performing network management tasks
If the printer is currently set up for Ethernet
Using the printer wirelessly
Using the printer locally USB
If the printer is currently set up for wireless
Using the printer over an Ethernet network
Select Set as Default Printer from the menu
Selecting a printer
110
Adding the printer
Double‑click Printer Setup Utility or Print Center
Sharing a printer in a Windows environment
Mac OS X version 10.5 or later
Sharing a printer in a Macintosh environment
Click Ports Add Port Local Port New Port
Networking FAQ
What is Wi‑Fi Protected Setup?
What is a network?
What is an SSID?
Where do I find my SSID?
Characters Security type
How are home networks configured?
Wireless network examples
Scenario 2 Wireless network with Internet access
Scenario 3 Wireless network with no Internet access
What is a USB cable?
Why do I need a USB cable?
How do I attach the USB cable?
How are infrastructure and ad hoc networks different?
Infrastructure Ad hoc
Finding the signal strength
Checking computer connectivity
Checking printer connectivity
Move the Printer Closer to the Access Point
How can I improve wireless signal strength?
Check the Wireless Signal Quality
Remove Obstacles Between the Access Point and the Printer
Arrange the Network to Reduce Signal Absorption
For Macintosh users with an access point
Click Advanced or Configure
For Macintosh users with an AirPort base station
What is a MAC address?
How do I find the MAC address?
What is an IP address?
What is TCP/IP?
How do I locate IP addresses?
How are IP addresses assigned?
What is a key index?
What is the difference between Guided and Advanced setup?
Locating the printer IP address
Maintaining ink cartridges
Using the printer control panel
Maintaining the printer
Checking ink levels
Cleaning the exterior of the printer
Cleaning the printhead nozzles
Cleaning the scanner glass
Moving the printer to another location
Page
Setup troubleshooting
Troubleshooting
If Troubleshooting does not solve your problem
Before you troubleshoot
Change the Language Using the Printer Menus
Installation screen did not appear during installation
Software did not install
Incorrect language appears on the display
Reconnect the Printer Power Supply
Print job does not print or is missing pages
Make Sure the INK Cartridges are Inserted Correctly
Remove and Reinstall the Printer Software
Printer is printing blank pages
Cannot delete documents from the print queue
Make Sure the Printer is not in Sleep Mode
Printer is busy or does not respond
Cannot print through USB
Understanding printer messages
Alignment Problem
Make Sure the USB Port is Enabled in Windows
Cannot Collate Job
Close Printer
Communication Error
Change Paper Source to Size Type Paper
Duplex Unit Missing
Ink Cartridge Unsupported
Ink Cartridge Error
Ink Cartridge Missing
Ink Low
Load Paper Source with Size Paper
Memory Device Error
Network x Software Error
Load Paper Source with Size Type Paper
Printer Memory Full
Printhead Error
Paper Tray x Removed
Printhead Cannot Move
Printhead Missing
Printhead Unsupported
Scanned Document Too Long
Printhead Warning
Replace Ink Cartridge
Scanner ADF Cover Open
Clearing paper jams
Paper jam in the printer
Check the jam clearance area
Check the paper tray
Paper jam in the exit tray
Paper jam in the duplex unit
Paper jam in the ADF select models only
Check the ADF
Check under the ADF tray
Poor quality at the edges
Print troubleshooting
Paper or specialty media misfeeds
Check Paper Condition
Streaks or lines on printed image
Check Minimum Print Settings
Select the Borderless Print Feature
Check the INK Levels
Computer slows down when printing
Print speed is slow
Scanner unit does not close
Copy and scan troubleshooting
Copier or scanner does not respond
Poor copy or scanned image quality
Scanning takes too long or freezes the computer
Partial copies or scans of documents or photos
Scan was not successful
Cannot scan to a computer over a network
Fax troubleshooting
Fax troubleshooting checklist
Connection checklist
Make Sure That the Dial Prefix Setting is Correct
Enable Error Correction
Enable Automatic FAX Conversion
Cannot send faxes
Cannot receive faxes
Make Sure That FAX Forwarding is Disabled
Increase the Ringer Volume
Make Sure That the Printer is Connected to AN Analog Port
Cannot run the fax software
Fax error messages on the printer control panel
Make Sure a FAX Driver is Installed
Make Sure That YOU have the Correct Manual Answer Code
Troubleshooting 159
Network troubleshooting
Network troubleshooting checklist
General Networking
Ethernet Networking
Wireless Networking
Continue button is unavailable
Make Sure the Printer is Plugged in and Turned on
RUN the Installer Again
Make Sure the USB Cable is Working
Wireless troubleshooting
Computer firewall is blocking communication with the printer
Resetting the wireless settings to factory defaults
Cannot print over wireless network
Setup Demo Mode Off
Move Your Access Point Away from Other Electronic Devices
For Macintosh users with an access point
Wireless print server not installed
Locating the printer IP address
Resolving intermittent wireless communications issues
Troubleshooting 170
Check for Known Issues with the Access Point
Product information
Edition notice
Lexmark International, Inc. All rights reserved
United States Government Rights
Trademarks
Noise emission levels
Modular component notice
Licensing notices
Meter average sound pressure, dBA
Battery notice Static sensitivity notice
Product disposal
Product power consumption
Temperature information
Power consumption
Sleep Mode
Avis de conformité aux normes de l’industrie du Canada
Off mode
Industry Canada compliance statement
European Community EC directives conformity
178
179
Utilisation de ce produit en Suisse
Using this product in Switzerland
South Africa telecommunications notice
Verwendung dieses Produkts in der Schweiz
Industry Canada Canada
Regulatory notices for wireless products
Exposure to radio frequency radiation
Industry Canada Canada
182
183
Limited warranty service
Statement of Limited Warranty
Limited warranty
Lexmark International, Inc., Lexington, KY
Extent of limited warranty
Limitation of liability
Additional rights
Lexmark Software Limited Warranty and License Agreement
187
Microsoft Corporation Notices
Adobe Systems Incorporated Notice
Index
Numerics
EAP‑TLS
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VPN