Troubleshooting

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For Windows users

1Obtain the SSID of the network that the computer is connected to.

aType the IP address of your access point into the address field of your Web browser. If you do not know the IP address of the access point:

1Click , or click Start and then click Run.

2 In the Start Search or Run box, type cmd.

3 Press Enter or click OK.

4 Type ipconfig, and then press Enter. Check the Wireless Network Connection section:

The “Default Gateway” entry is typically the access point .

The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134. b Type the user name and password of the access point when prompted.

c Click OK.

d In the Wireless settings section, look for the SSID. e Write down the SSID.

Note: Make sure you copy it exactly, including any capital letters.

2Obtain the SSID of the network that the printer is connected to: a From the printer, print a network setup page.

b In the Wireless section, look for SSID.

3Compare the SSID of the computer and SSID of the printer.

If the SSIDs are the same, then the computer and the printer are connected to the same wireless network.

If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer.

For Macintosh users with an AirPort base station

In Mac OS X version 10.5 or later

1From the Apple menu, navigate to: System Preferences > Network > AirPort

The SSID of the network that the computer is connected to is displayed in the Network Name menu.

2Write down the SSID.

In Mac OS X version 10.4 or earlier

1From the Finder, navigate to: Applications > Internet Connect > AirPort

The SSID of the network that the computer is connected to is displayed in the Network menu.

2Write down the SSID.

For Macintosh users with an access point

1Type the IP address of the access point in the address field of your Web browser, and then continue to step 2.

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Lexmark 701, 70E manual For Windows users, For Macintosh users with an access point