Lexmark 70E, 701 manual Printer is printing blank pages, Remove and Reinstall the Printer Software

Troubleshooting 133

RECONNECT THE PRINTER POWER SUPPLY

1Turn off the printer.

Note: Make sure the printer is not in Sleep mode. Press and hold for three seconds to turn off the printer.

2Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply.

3After one minute, reconnect the power cord into the power supply, and then plug the power cord into the wall outlet.

4Turn on the printer.

REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER

CHECK THE USB CONNECTION

1Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.

2 Firmly plug the square end of the USB cable into the back of the printer.

3Firmly plug the rectangular end of the USB cable into the USB port of the computer.

The USB port is marked with .

Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port.

REMOVE AND REINSTALL THE PRINTER SOFTWARE

Printer is printing blank pages

Blank pages may be caused by improperly installed ink cartridges.

REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD

1Reinstall the ink cartridges, see “Replacing ink cartridges” on page 14 for more information.

If the cartridges do not seem to fit, then make sure the printhead is properly seated, and then try installing the cartridges again.

2Load plain, unmarked paper.

3From the printer control panel, navigate to: > Setup > > Maintenance >

4Press the up or down arrow button to scroll to Deep Clean Printhead, and then press . A cleaning page prints.

5Load plain, unmarked paper.

6From the Maintenance menu screen, press the up or down arrow button to scroll to Align Printer, and then press .

An alignment page prints.

Note: Do not remove the alignment page until printing is finished.