Check under the ADF tray | Lexmark 70E, 701 guide

Troubleshooting

149

3Close the ADF cover.

4Touch OK or press , depending on your printer model.

Check under the ADF tray

1Remove the ADF tray.

2Firmly grasp the paper on both sides, and then gently pull it out.

Note: Make sure all paper fragments are removed.

Image 149

Lexmark 70E, 701 manual Check under the ADF tray

Contents

November Pro710 Series Users Guide Contents Printing Loading paper and original documentsCopying Scanning Mailing Troubleshooting 130Faxing Networking Index 190 172 Safety information Thank you for choosing this printer About your printerMinimizing your printers environmental impact Conserving energy Conserving ink Finding information about the printerRecycling Publications Users Guide Use Understanding the parts of the printer Use Scanner unit Access the ink cartridges About your printer Return Program Cartridge Regular cartridge Ordering and replacing suppliesOrdering ink cartridges Removing ink cartridges Using genuine Lexmark ink cartridgesReplacing ink cartridges Part Number Installing ink cartridgesOrdering paper and other supplies Paper Paper size Recycling Lexmark products Replacing the language sheet Using the printer control panel buttons and menus Using the printer control panel Dialed Saving paper and energy Changing the Sleep timeoutRestoring factory default settings Initial Setup Complete appears on the display Choose Using shortcutsWhat are shortcuts? Getting started Launching the shortcuts page using the printer softwareCreating a shortcut For Windows users Modifying or deleting a shortcut Using shortcuts on the printer Using the Windows printer software Using the printer softwareSoftware installed during printer installation Minimum system requirements Printer software Use Printer Settings Customize settings for fax jobs Using the Macintosh printer softwareLaunching the Print dialog Launching an application Accessing Web links Finding and installing optional softwareFor Windows users For Macintosh users Uninstalling the printer software Reinstalling the printer softwareUpdating the printer software Downloading PCL and PS drivers Windows only Using the Internet Installing the printer software Loading the paper tray Loading paper and original documentsPage Page Loading envelopes or photo paper Page Load up to Make sure Loading various paper types Loading paper and original documents Loading paper and original documents Loading original documents on the scanner glass Saving paper settings Linking trays Setup Paper Setup Paper Tray Linking AutomaticLoading original documents into the ADF Printing Click Properties, Preferences, Options, or SetupTips for printing Printing basic documents Changing the print order of pages Collating printed copies Printing multiple pages on one sheet Printing documents from a flash drive Printing specialty documentsPrinting on envelopes Paper/Finishing tab Manage Custom Sizes New Printing on labels Printing on custom‑size paper Supported file types Using a flash drive with the printerWorking with photos Printing photos from a flash drive Printing photos from a PictBridge-enabled digital camera Printing on both sides of the paper duplexing automatically Printing on both sides of the paper duplexing Portrait Landscape Using the printer software Setting the duplex printing dry timeUsing the control panel Finding the print queue for your printer Managing print jobsCreating a print queue For Windows users Setting your printer as the default printer Resuming print jobs Pausing print jobs Printing from a mobile device Canceling print jobsWhat is LexPrint? Supported printers Tips for copying CopyingMaking copies Scanner glass Enlarging or reducing images Copying an ID card Making a copy lighter or darker Adjusting copy qualityCollating copies using the printer control panel Placing an overlay message on each Placing separator sheets between copiesCopying multiple pages on one sheet Making a two-sided duplex copy Removing the background of a copyMaking a two‑sided duplex copy automatically Making a two‑sided duplex copy manually Canceling copy jobs Scanning to a local computer ScanningTips for scanning Scanning to a flash drive or memory card Scanning to a network computer Scanning photos for editing Scanning documents for editing Scanning directly to e‑mail using the printer software Why am I being asked for a PIN? Scanning FAQHow can I improve the quality of a scan? How do I scan in black and white? Canceling scan jobs Setting up the e-mail function Setting up the printer to e-mailClick Settings E-mail/FTP Settings E-mail Settings Mailing Contacts tab Individuals tab Double‑click Printer SettingsSending e-mail Tips for e‑mailing Canceling an e‑mail Setup 1 Printer is connected to a dedicated fax line Setting up the printer to faxFaxing Scenario 1 Standard telephone line Connected to different wall jacks To connect Connected to the same telephone wall jack To connect Tips for this setup Scenario 2 Digital Subscriber Line DSL To connect Scenario 3 VoIP telephone serviceTips for this setup Setup 1 Printer is connected directly to a cable modem Scenario 5 Country‑ or region‑specific setup Connecting the printer to a non‑RJ‑11 wall jack Page Connecting the printer to a wall jack in Germany Entering your user information Setting the fax headerSetup Fax Setup Dialing and Sending Fax Name Configuring fax settings using the printer control panel Configuring the fax settingsSetting the fax footer Setting the date and time Using the Fax Setup Wizard in Windows Configuring fax settings using the fax softwareUsing the Printer Settings in Macintosh Double-clickPrinter Settings Creating a contact list Creating a contact list using the printer control panelCreating a contact list using the fax software Sending faxes Sending faxes using the computer Sending faxes using the printer control panelTips for sending faxes Tip Receiving faxes Setup Fax Setup Ringing and Answering Auto Answer OnTips for receiving faxes Receiving faxes automatically Setup Fax Setup Ringing and Answering Auto Answer Off Faxing FAQReceiving faxes manually Tips What is my fax number? What is a splitter and what type of splitter should I use?What is my dialing prefix? When do I need to set Auto Answer to On? How many rings should I set? Setup Fax Setup Ringing and Answering Ring PatternHow do I set the distinctive ring for the printer? How can I check the dial tone? What settings work best with voice mail service? How do I adjust the speaker volume on the printer?How do I change the resolution of the documents that I fax? Adjusting the dialing volume Setup Fax Setup Fax Reports Transmission Log Printing How do I send a fax using a phone calling card?How do I send a fax at a scheduled time? How do I know that the fax was sent successfully? How do I print a fax on both sides of the paper? How do I print the fax history of the printer?How do I forward a fax? Can I block faxes? Can I retrieve failed faxes? Wireless network compatibility Installing the printer on a wireless networkNetworking Supported network security options Information you will need during wireless setup Printing a network setupSetup Network Setup Print Network Setup No Security Wireless Mode Information you will need during advanced wireless setupAuthentication Network Name Ssid Encryption Installing the printer on a wireless networkAuthentication type Encryption method Installing the printer on other computers Adding the printer to your wireless network Special wireless installation instructionsBefore you begin For Windows users Click Unlisted Network Click Configuration TCP/IP Set static IP address Changing wireless settings after installationDouble‑click Wireless Setup Assistant Assigning a static IP address Adding a printer to an existing ad hoc wireless network Advanced wireless setup Configuring security Configuring Wi‑Fi Protected Setup manuallyWPA Personal, WPA2‑Personal or WPA2‑Enterprise EAP‑MD5, MSCHAPv2, or Leap If you have selected Do this Installing the printer on an Ethernet networkConfiguring 802.1X Authentication Performing network management tasks Installing the printer on an Ethernet network Using the printer locally USB Using the printer wirelesslyIf the printer is currently set up for Ethernet If the printer is currently set up for wireless Selecting a printer Using the printer over an Ethernet networkSelect Set as Default Printer from the menu 110 Sharing a printer in a Windows environment Double‑click Printer Setup Utility or Print CenterAdding the printer Mac OS X version 10.5 or later Click Ports Add Port Local Port New Port Sharing a printer in a Macintosh environment What is Wi‑Fi Protected Setup? Networking FAQ Where do I find my SSID? What is an SSID?What is a network? Characters Security type Wireless network examples How are home networks configured? Scenario 3 Wireless network with no Internet access Scenario 2 Wireless network with Internet access How do I attach the USB cable? What is a USB cable?Why do I need a USB cable? Infrastructure Ad hoc How are infrastructure and ad hoc networks different? Checking printer connectivity Finding the signal strengthChecking computer connectivity Check the Wireless Signal Quality How can I improve wireless signal strength?Move the Printer Closer to the Access Point Remove Obstacles Between the Access Point and the Printer Arrange the Network to Reduce Signal Absorption For Macintosh users with an AirPort base station For Macintosh users with an access pointClick Advanced or Configure How do I find the MAC address? What is a MAC address? How do I locate IP addresses? What is an IP address?What is TCP/IP? What is the difference between Guided and Advanced setup? What is a key index?How are IP addresses assigned? Locating the printer IP address Maintaining the printer Using the printer control panelMaintaining ink cartridges Checking ink levels Cleaning the printhead nozzles Cleaning the exterior of the printer Moving the printer to another location Cleaning the scanner glassPage If Troubleshooting does not solve your problem TroubleshootingSetup troubleshooting Before you troubleshoot Software did not install Installation screen did not appear during installationChange the Language Using the Printer Menus Incorrect language appears on the display Make Sure the INK Cartridges are Inserted Correctly Reconnect the Printer Power SupplyPrint job does not print or is missing pages Printer is printing blank pages Remove and Reinstall the Printer Software Printer is busy or does not respond Make Sure the Printer is not in Sleep ModeCannot delete documents from the print queue Cannot print through USB Make Sure the USB Port is Enabled in Windows Alignment ProblemUnderstanding printer messages Cannot Collate Job Change Paper Source to Size Type Paper Communication ErrorClose Printer Duplex Unit Missing Ink Cartridge Missing Ink Cartridge ErrorInk Cartridge Unsupported Ink Low Network x Software Error Memory Device ErrorLoad Paper Source with Size Paper Load Paper Source with Size Type Paper Paper Tray x Removed Printhead ErrorPrinter Memory Full Printhead Cannot Move Printhead Missing Printhead Unsupported Replace Ink Cartridge Printhead WarningScanned Document Too Long Scanner ADF Cover Open Clearing paper jams Check the jam clearance area Paper jam in the printer Check the paper tray Paper jam in the duplex unit Paper jam in the exit tray Paper jam in the ADF select models only Check the ADF Check under the ADF tray Paper or specialty media misfeeds Print troubleshootingPoor quality at the edges Check Paper Condition Select the Borderless Print Feature Check Minimum Print SettingsStreaks or lines on printed image Check the INK Levels Print speed is slow Computer slows down when printing Copier or scanner does not respond Copy and scan troubleshootingScanner unit does not close Poor copy or scanned image quality Scan was not successful Partial copies or scans of documents or photosScanning takes too long or freezes the computer Cannot scan to a computer over a network Connection checklist Fax troubleshootingFax troubleshooting checklist Enable Automatic FAX Conversion Enable Error CorrectionMake Sure That the Dial Prefix Setting is Correct Cannot send faxes Increase the Ringer Volume Make Sure That FAX Forwarding is DisabledCannot receive faxes Make Sure That the Printer is Connected to AN Analog Port Make Sure a FAX Driver is Installed Fax error messages on the printer control panelCannot run the fax software Make Sure That YOU have the Correct Manual Answer Code Troubleshooting 159 General Networking Network troubleshootingNetwork troubleshooting checklist Continue button is unavailable Wireless NetworkingEthernet Networking Make Sure the Printer is Plugged in and Turned on Make Sure the USB Cable is Working RUN the Installer Again Computer firewall is blocking communication with the printer Wireless troubleshooting Setup Demo Mode Off Resetting the wireless settings to factory defaultsCannot print over wireless network Move Your Access Point Away from Other Electronic Devices For Macintosh users with an access point Wireless print server not installed Locating the printer IP address Resolving intermittent wireless communications issues Troubleshooting 170 Check for Known Issues with the Access Point Lexmark International, Inc. All rights reserved Product informationEdition notice Trademarks United States Government Rights Licensing notices Modular component noticeNoise emission levels Meter average sound pressure, dBA Product disposal Battery notice Static sensitivity notice Power consumption Temperature informationProduct power consumption Sleep Mode Industry Canada compliance statement Off modeAvis de conformité aux normes de l’industrie du Canada European Community EC directives conformity 178 179 South Africa telecommunications notice Using this product in SwitzerlandUtilisation de ce produit en Suisse Verwendung dieses Produkts in der Schweiz Exposure to radio frequency radiation Regulatory notices for wireless productsIndustry Canada Canada Industry Canada Canada 182 183 Limited warranty Statement of Limited WarrantyLimited warranty service Lexmark International, Inc., Lexington, KY Additional rights Extent of limited warrantyLimitation of liability Lexmark Software Limited Warranty and License Agreement 187 Microsoft Corporation Notices Adobe Systems Incorporated Notice Numerics Index EAP‑TLS Page Page Page Page VPN