Paper jam in the ADF select models only | Lexmark 70E, 701 specification

Troubleshooting

147

1Push down the duplex latches, and then remove the duplex unit.

2Firmly grasp the paper, and then gently pull it out.

Note: Make sure all paper fragments are removed.

3Reinsert the duplex unit.

4Touch OK or press , depending on your printer model.

Paper jam in the ADF (select models only)

Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.

Image 147

Lexmark 70E, 701 manual Paper jam in the ADF select models only

Contents

November Pro710 Series Users Guide Contents Scanning Loading paper and original documentsPrinting Copying Networking Troubleshooting 130Mailing Faxing Index 190 172 Safety information Conserving energy About your printerThank you for choosing this printer Minimizing your printers environmental impact Publications Finding information about the printerConserving ink Recycling Users Guide Use Understanding the parts of the printer Use Scanner unit Access the ink cartridges About your printer Ordering and replacing supplies Ordering ink cartridgesReturn Program Cartridge Regular cartridge Using genuine Lexmark ink cartridges Replacing ink cartridgesRemoving ink cartridges Installing ink cartridges Ordering paper and other suppliesPart Number Paper Paper size Recycling Lexmark products Replacing the language sheet Using the printer control panel buttons and menus Using the printer control panel Dialed Changing the Sleep timeout Restoring factory default settingsSaving paper and energy Initial Setup Complete appears on the display Using shortcuts What are shortcuts?Choose For Windows users Launching the shortcuts page using the printer softwareGetting started Creating a shortcut Modifying or deleting a shortcut Using shortcuts on the printer Minimum system requirements Using the printer softwareUsing the Windows printer software Software installed during printer installation Printer software Launching an application Using the Macintosh printer softwareUse Printer Settings Customize settings for fax jobs Launching the Print dialog For Macintosh users Finding and installing optional softwareAccessing Web links For Windows users Downloading PCL and PS drivers Windows only Reinstalling the printer softwareUninstalling the printer software Updating the printer software Using the Internet Installing the printer software Loading the paper tray Loading paper and original documentsPage Page Loading envelopes or photo paper Page Load up to Make sure Loading various paper types Loading paper and original documents Loading paper and original documents Loading original documents on the scanner glass Saving paper settings Setup Paper Setup Paper Tray Linking Automatic Loading original documents into the ADFLinking trays Printing basic documents Click Properties, Preferences, Options, or SetupPrinting Tips for printing Changing the print order of pages Collating printed copies Printing multiple pages on one sheet Paper/Finishing tab Manage Custom Sizes New Printing specialty documentsPrinting documents from a flash drive Printing on envelopes Printing on labels Printing on custom‑size paper Using a flash drive with the printer Working with photosSupported file types Printing photos from a flash drive Printing photos from a PictBridge-enabled digital camera Printing on both sides of the paper duplexing automatically Printing on both sides of the paper duplexing Portrait Landscape Setting the duplex printing dry time Using the control panelUsing the printer software For Windows users Managing print jobsFinding the print queue for your printer Creating a print queue Setting your printer as the default printer Resuming print jobs Pausing print jobs Canceling print jobs What is LexPrint?Printing from a mobile device Supported printers Scanner glass CopyingTips for copying Making copies Enlarging or reducing images Copying an ID card Adjusting copy quality Collating copies using the printer control panelMaking a copy lighter or darker Placing separator sheets between copies Copying multiple pages on one sheetPlacing an overlay message on each Making a two‑sided duplex copy manually Removing the background of a copyMaking a two-sided duplex copy Making a two‑sided duplex copy automatically Canceling copy jobs Scanning Tips for scanningScanning to a local computer Scanning to a flash drive or memory card Scanning to a network computer Scanning photos for editing Scanning documents for editing Scanning directly to e‑mail using the printer software How do I scan in black and white? Scanning FAQWhy am I being asked for a PIN? How can I improve the quality of a scan? Canceling scan jobs Mailing Setting up the printer to e-mailSetting up the e-mail function Click Settings E-mail/FTP Settings E-mail Settings Double‑click Printer Settings Sending e-mailContacts tab Individuals tab Tips for e‑mailing Canceling an e‑mail Scenario 1 Standard telephone line Setting up the printer to faxSetup 1 Printer is connected to a dedicated fax line Faxing Connected to different wall jacks To connect Connected to the same telephone wall jack To connect Tips for this setup Scenario 2 Digital Subscriber Line DSL Scenario 3 VoIP telephone service Tips for this setupTo connect Setup 1 Printer is connected directly to a cable modem Scenario 5 Country‑ or region‑specific setup Connecting the printer to a non‑RJ‑11 wall jack Page Connecting the printer to a wall jack in Germany Setting the fax header Setup Fax Setup Dialing and Sending Fax NameEntering your user information Setting the date and time Configuring the fax settingsConfiguring fax settings using the printer control panel Setting the fax footer Double-clickPrinter Settings Configuring fax settings using the fax softwareUsing the Fax Setup Wizard in Windows Using the Printer Settings in Macintosh Creating a contact list using the printer control panel Creating a contact list using the fax softwareCreating a contact list Sending faxes Tip Sending faxes using the printer control panelSending faxes using the computer Tips for sending faxes Receiving faxes automatically Setup Fax Setup Ringing and Answering Auto Answer OnReceiving faxes Tips for receiving faxes Tips Faxing FAQSetup Fax Setup Ringing and Answering Auto Answer Off Receiving faxes manually When do I need to set Auto Answer to On? What is a splitter and what type of splitter should I use?What is my fax number? What is my dialing prefix? How can I check the dial tone? Setup Fax Setup Ringing and Answering Ring PatternHow many rings should I set? How do I set the distinctive ring for the printer? Adjusting the dialing volume How do I adjust the speaker volume on the printer?What settings work best with voice mail service? How do I change the resolution of the documents that I fax? How do I know that the fax was sent successfully? How do I send a fax using a phone calling card?Setup Fax Setup Fax Reports Transmission Log Printing How do I send a fax at a scheduled time? Can I block faxes? How do I print the fax history of the printer?How do I print a fax on both sides of the paper? How do I forward a fax? Can I retrieve failed faxes? Supported network security options Installing the printer on a wireless networkWireless network compatibility Networking No Security Printing a network setupInformation you will need during wireless setup Setup Network Setup Print Network Setup Network Name Ssid Information you will need during advanced wireless setupWireless Mode Authentication Installing the printer on a wireless network Authentication type Encryption methodEncryption Installing the printer on other computers For Windows users Click Unlisted Network Special wireless installation instructionsAdding the printer to your wireless network Before you begin Assigning a static IP address Changing wireless settings after installationClick Configuration TCP/IP Set static IP address Double‑click Wireless Setup Assistant Adding a printer to an existing ad hoc wireless network Advanced wireless setup EAP‑MD5, MSCHAPv2, or Leap Configuring Wi‑Fi Protected Setup manuallyConfiguring security WPA Personal, WPA2‑Personal or WPA2‑Enterprise Installing the printer on an Ethernet network Configuring 802.1X AuthenticationIf you have selected Do this Performing network management tasks Installing the printer on an Ethernet network If the printer is currently set up for wireless Using the printer wirelesslyUsing the printer locally USB If the printer is currently set up for Ethernet Using the printer over an Ethernet network Select Set as Default Printer from the menuSelecting a printer 110 Mac OS X version 10.5 or later Double‑click Printer Setup Utility or Print CenterSharing a printer in a Windows environment Adding the printer Click Ports Add Port Local Port New Port Sharing a printer in a Macintosh environment What is Wi‑Fi Protected Setup? Networking FAQ Characters Security type What is an SSID?Where do I find my SSID? What is a network? Wireless network examples How are home networks configured? Scenario 3 Wireless network with no Internet access Scenario 2 Wireless network with Internet access What is a USB cable? Why do I need a USB cable?How do I attach the USB cable? Infrastructure Ad hoc How are infrastructure and ad hoc networks different? Finding the signal strength Checking computer connectivityChecking printer connectivity Remove Obstacles Between the Access Point and the Printer How can I improve wireless signal strength?Check the Wireless Signal Quality Move the Printer Closer to the Access Point Arrange the Network to Reduce Signal Absorption For Macintosh users with an access point Click Advanced or ConfigureFor Macintosh users with an AirPort base station How do I find the MAC address? What is a MAC address? What is an IP address? What is TCP/IP?How do I locate IP addresses? Locating the printer IP address What is a key index?What is the difference between Guided and Advanced setup? How are IP addresses assigned? Checking ink levels Using the printer control panelMaintaining the printer Maintaining ink cartridges Cleaning the printhead nozzles Cleaning the exterior of the printer Moving the printer to another location Cleaning the scanner glassPage Before you troubleshoot TroubleshootingIf Troubleshooting does not solve your problem Setup troubleshooting Incorrect language appears on the display Installation screen did not appear during installationSoftware did not install Change the Language Using the Printer Menus Reconnect the Printer Power Supply Print job does not print or is missing pagesMake Sure the INK Cartridges are Inserted Correctly Printer is printing blank pages Remove and Reinstall the Printer Software Cannot print through USB Make Sure the Printer is not in Sleep ModePrinter is busy or does not respond Cannot delete documents from the print queue Cannot Collate Job Alignment ProblemMake Sure the USB Port is Enabled in Windows Understanding printer messages Duplex Unit Missing Communication ErrorChange Paper Source to Size Type Paper Close Printer Ink Low Ink Cartridge ErrorInk Cartridge Missing Ink Cartridge Unsupported Load Paper Source with Size Type Paper Memory Device ErrorNetwork x Software Error Load Paper Source with Size Paper Printhead Cannot Move Printhead ErrorPaper Tray x Removed Printer Memory Full Printhead Missing Printhead Unsupported Scanner ADF Cover Open Printhead WarningReplace Ink Cartridge Scanned Document Too Long Clearing paper jams Check the jam clearance area Paper jam in the printer Check the paper tray Paper jam in the duplex unit Paper jam in the exit tray Paper jam in the ADF select models only Check the ADF Check under the ADF tray Check Paper Condition Print troubleshootingPaper or specialty media misfeeds Poor quality at the edges Check the INK Levels Check Minimum Print SettingsSelect the Borderless Print Feature Streaks or lines on printed image Print speed is slow Computer slows down when printing Poor copy or scanned image quality Copy and scan troubleshootingCopier or scanner does not respond Scanner unit does not close Cannot scan to a computer over a network Partial copies or scans of documents or photosScan was not successful Scanning takes too long or freezes the computer Fax troubleshooting Fax troubleshooting checklistConnection checklist Cannot send faxes Enable Error CorrectionEnable Automatic FAX Conversion Make Sure That the Dial Prefix Setting is Correct Make Sure That the Printer is Connected to AN Analog Port Make Sure That FAX Forwarding is DisabledIncrease the Ringer Volume Cannot receive faxes Make Sure That YOU have the Correct Manual Answer Code Fax error messages on the printer control panelMake Sure a FAX Driver is Installed Cannot run the fax software Troubleshooting 159 Network troubleshooting Network troubleshooting checklistGeneral Networking Make Sure the Printer is Plugged in and Turned on Wireless NetworkingContinue button is unavailable Ethernet Networking Make Sure the USB Cable is Working RUN the Installer Again Computer firewall is blocking communication with the printer Wireless troubleshooting Resetting the wireless settings to factory defaults Cannot print over wireless networkSetup Demo Mode Off Move Your Access Point Away from Other Electronic Devices For Macintosh users with an access point Wireless print server not installed Locating the printer IP address Resolving intermittent wireless communications issues Troubleshooting 170 Check for Known Issues with the Access Point Product information Edition noticeLexmark International, Inc. All rights reserved Trademarks United States Government Rights Meter average sound pressure, dBA Modular component noticeLicensing notices Noise emission levels Product disposal Battery notice Static sensitivity notice Sleep Mode Temperature informationPower consumption Product power consumption European Community EC directives conformity Off modeIndustry Canada compliance statement Avis de conformité aux normes de l’industrie du Canada 178 179 Verwendung dieses Produkts in der Schweiz Using this product in SwitzerlandSouth Africa telecommunications notice Utilisation de ce produit en Suisse Industry Canada Canada Regulatory notices for wireless productsExposure to radio frequency radiation Industry Canada Canada 182 183 Lexmark International, Inc., Lexington, KY Statement of Limited WarrantyLimited warranty Limited warranty service Extent of limited warranty Limitation of liabilityAdditional rights Lexmark Software Limited Warranty and License Agreement 187 Microsoft Corporation Notices Adobe Systems Incorporated Notice Numerics Index EAP‑TLS Page Page Page Page VPN