Lexmark 70E, 701 manual Copy and scan troubleshooting, Copier or scanner does not respond

Troubleshooting 153

CHECK YOUR COMPUTER PERFORMANCE

You may need to change how your computer manages resources and processes.

For more information on improving computer performance, see the documentation that came with your operating system.

Copy and scan troubleshooting

•“Copier or scanner does not respond” on page 153

•“Scanner unit does not close” on page 153

•“Poor copy or scanned image quality” on page 153

•“Partial copies or scans of documents or photos” on page 154

•“Scan was not successful” on page 154

•“Scanning takes too long or freezes the computer” on page 154

•“Cannot scan to a computer over a network” on page 154

Copier or scanner does not respond

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

SET YOUR PRINTER AS THE DEFAULT PRINTER

REMOVE AND REINSTALL THE PRINTER SOFTWARE

Scanner unit does not close

1Lift the scanner unit.

2Remove any obstruction keeping the scanner unit open.

3 Lower the scanner unit.

Poor copy or scanned image quality

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

CLEAN THE SCANNER GLASS

ADJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE

REVIEW THE TIPS FOR COPYING, SCANNING, AND IMPROVING PRINT QUALITY

USE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE