4. In the User Code field on the |
alarm system. Please note that this step is not required for manual operations. |
This will enable the customer to set up Rules through the Security Wizard in their web account |
(Until the customer completes this step, the XG1000 Controller will NOT be able to Arm/Disarm |
RANGE TEST
Perform this test if the LED indicator on the Honeywell Bridge continuously shows solid RED and does not change to GREEN.
the panel as part of a Rule/Schedule or through the quick ‘ARM/DISARM’ buttons at the top of |
the Device List page). |
NOTE: The user enters user code whenever they manually issue a command to arm/disarm from their Virtual Keypad in their web account, just as they would if they were standing in front of their keypad in their home.
5. Select the email/SMS addresses that you would like to receive Alarm Notifications |
(if the address does not already appear in the list, click on the Add New button) and any |
camera you would like to exclude from capturing video in the event of an Alarm Condition. |
Click on the ‘APPLY CHANGES’ button to save your settings. |
1.To test the range between the XG1000 Controller and Honeywell Bridge you will need to quickly press and release the ‘RANGE TEST’ button on the front panel of the XG1000 Controller (see diagram). The left LED (next to the ACT LED) will turn GREEN when the test has begun. (If the range test LED does not turn on, try pressing the button one of two more times until it does, wait at least 15 seconds between button presses).
Do NOT proceed until the range test LED has turned on and is GREEN.
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ACT | STAT | REM | ACT | LINK | |
RANGE TEST INDICATOR | LAN LINK | RANGE TEST ON/OFF | POWER INDICATOR |
6. You must also go into programming and disable the Auto Stay function on the Alarm Panel – |
otherwise if the alarm is set to Arm Away mode and the exit door is not opened the Alarm Panel |
will automatically go to Arm Stay mode. |
TROUBLESHOOTING ///
If you are having trouble operating this product, please consult the guide below:
2. Go to the Honeywell Bridge and view the LED on the front it |
should be flashing ORANGE about once a second. If it is not flashing at all or is flashing very |
slowly (i.e. once every five seconds) or if the LED is solid RED or GREEN, the range test is failing |
and you will need to locate the Honeywell Bridge closer to the XG1000 Controller. You can do |
this by extending the wire to the Bridge device, just like you would for a Honeywell Panel. |
The range test automatically shuts off after 5 minutes. To start the range test running again |
push the ‘RANGE TEST’ button. |
PROBLEM
XG1000 Controller ‘X’ Blue power LED does not light up
The XG1000
Controller LAN/Link LED is not Green
Honeywell Bridge LED does not light up
SOLUTION
1.Check that XG1000 is connected to power.
2.Check all power cables are firmly connected.
1.Check that the Ethernet cable connecting the XG1000 Controller to the Router is firmly connected.
2.Try another Ethernet cable.
1. Check connections, the bridge is not receiving power.
3. To finish the Range Test quickly press and release the ‘RANGE TEST’ button again on the front |
panel of the XG1000 Controller. The range test LED will turn off. After the range test is complete |
the LED on the Honeywell Bridge should be GREEN. |
5 | 6 |