Axis Communications 232d+ user manual Emergency Recovery Procedure, Support

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52AXIS 231D+/232D+ - Troubleshooting

Emergency Recovery Procedure

If power or the network connection to the AXIS 231D+/232D+ is lost during the upgrade, the process will fail and the unit become unresponsive. A flashing red Network LED indicates a failed upgrade. To recover the unit, follow the steps below. The serial number is found on the label on the product casing.

1.Unix/Linux - From the command line, type the following:

arp -s <IP address of AXIS 231D+/232D+> <Serial number> temp ping -s 408 <IP address of AXIS 231D+/232D+>

Windows - From a command/DOS prompt, type the following: arp -s <IP address of AXIS 231D+/232D+> <Serial number> ping -l 408 -t <IP address of AXIS 231D+/232D+>

Note: the ping -lcommand is the lower-case letter (L)

2.If the unit does not reply within a few seconds, restart and wait for a reply. Press CTRL+C to stop Ping.

3.Open a browser and type in the AXIS 231D+/232D+’s IP address. In the page that appears, use the Browse button to select the upgrade file to use, for example axis231d.bin or axis232d.bin. Then click the Load button to restart the upgrade process.

4.After the upgrade complete (1-10 minutes), the unit automatically restarts and shows a steady green on the Power LED and flashing green or amber on the Network LED.

5.Reinstall the AXIS 231D+/232D+.

If the emergency recovery procedure does not get the AXIS 231D+/232D+ up and running again, contact Axis support at www.axis.com/techsup/.

Support

If you contact Axis Customer Services, please help us help you resolve your problems expediently by providing a server report, log file and a brief description of the problem.

Server Report - go to Setup > System Options > Support Overview. The server report contains important information about the server and its software, as well as a list of the current parameters.

Log file - go to Setup > System Options > Logs & Reports. The Log file records events within the unit since the last restart of the system and can prove a useful diagnostic tool for troubleshooting.

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Contents Axis 231D+/232D+ Network Dome Camera User’s Manual About This Document Intellectual Property RightsTable of contents Axis 231D+/232D+ Axis 231D+/232D+ Axis 232D+Hardware Description Using the Network Dome Camera Accessing the Axis 231D+/232D+Axis 231D+/232D+ Using the Network Dome Camera Area Zoom Pan/Tilt/Zoom ControlsPan/Tilt/Zoom Control Queue Stream Types Video StreamsMotion Jpeg MPEG-4 protocols and communication methods How to stream MPEG-4 RTP/RTSP/HTTP or RTP/RTSP/HTTPSAxis Media Control Other methods of accessing the video streamOther MPEG-4 clients Accessing the Setup Tools Configuring the Network Dome CameraOverview of the Setup Tools Video & Image Settings Image SettingsOverlay Settings Video StreamAdvanced Camera Settings Overlay Image SettingsGo to Setup Video & Image Overlay Image MPEG-4 Settings Live View Config Customizing the defaultLayout Upload Own Web FilesUser Defined Links Own HomeCheck Show Custom Link Default Video Format Default ViewerAction Buttons Output ButtonsViewer Settings UpdateHtml Examples External VideoSequence Mode Pan Tilt Zoom ControlsClick-in-image PTZ controlsFocus and Iris Controls Using CGI links to control PTZ devices Preset PositionsPTZ Control Queue Preset Positions Dome ConfigurationGuard Tour Advanced Control QueueLimits Ctrl PanelEvent Configuration Event ServersHow to set up a triggered event Event TypesTriggered Event Click Add triggered on the Event typesPre-trigger and Post-trigger buffers How to set up a scheduled event Set the When ActivatedScheduled Event Click Add scheduled on the Event typesHow to configure Motion Detection Motion detectionPort Status History SensitivitySystem Options SecurityUsers IP Address FilteringHttps 802.1X Network Admission ControlAxis 231D+/232D+ System Options Authentication process CA serversDate & Time IP Address Configuration Network Basic TCP/IP SettingsServices Network Advanced TCP/IP Settings DNS ConfigurationNTP Configuration Host Name ConfigurationNAT Traversal WAN internetRtsp Network TrafficQoS Settings Network QoS Quality of serviceSmtp email Network Snmp UPnPRTP Multicast/ MPEG-4 Network BonjourMaintenance SupportSupport Overview System OverviewConfiguration Resetting to Factory Default SettingsAbout Using the Control Button Connection Module Connection Module PinoutSchematic Diagram Axis 231D+/232D+ I/O connectors and power Troubleshooting Checking the Firmware Updating the FirmwareEmergency Recovery Procedure Symptoms, Possible Causes and Remedial Actions Using ARP PingVideo Image Problems Technical Specifications ModelsAlarm and event Video management General performance considerations Optimizing your systemFrame rates MPEG-4 Frame rates Motion JpegBandwidth Axis 231D+/232D+ Technical Specifications Glossary of Terms Axis 231D+/232D+ Glossary of TermsCompression See Image Compression Half-duplex See Full-duplex Axis 231D+/232D+ Glossary of Terms Axis 231D+/232D+ Glossary of Terms URL Uniform Resource Locator An address on the network Axis 231D+/232D+ Glossary of Terms Index Smtp
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232d+ specifications

Axis Communications, a leading provider of IP security solutions, offers a range of high-performance cameras designed for various surveillance applications. Among their products, the Axis 232D+ and Axis 231D+ stand out for their robust features and advanced technologies, making them suitable for both indoor and outdoor environments.

The Axis 232D+ is a high-speed dome camera that delivers exceptional video quality, thanks to its 1/4-inch progressive scan CCD sensor. It offers a resolution of 704x480 pixels and can capture incredibly detailed images at up to 30 frames per second. With its pan/tilt functionality, the 232D+ can cover a wide field of view, allowing for extensive monitoring areas while maintaining high precision and responsiveness.

In addition to its impressive image quality, the Axis 232D+ features advanced digital zoom capabilities, enabling users to zoom into specific areas without significant loss of detail. The camera is equipped with a powerful infrared capability, allowing it to capture images in low-light conditions effectively. This makes it an ideal choice for 24/7 surveillance in all lighting scenarios.

On the other hand, the Axis 231D+ offers similar high-quality video performance but introduces some distinctive features. It also utilizes a 1/4-inch progressive scan CCD sensor and supports a wide dynamic range (WDR) for improved image quality in challenging lighting conditions. The 231D+ is designed for easy installation and integration into existing systems, making it a versatile option for various surveillance needs.

Both models leverage Axis' digital PTZ technology, providing users with the flexibility to pan, tilt, and zoom remotely via an intuitive web interface. This user-friendly aspect simplifies monitoring and allows quicker responses to incidents when they arise.

Furthermore, both the Axis 232D+ and 231D+ support Power over Ethernet (PoE), eliminating the need for separate power cables and simplifying installation, especially in hard-to-reach locations.

In conclusion, the Axis 232D+ and 231D+ represent Axis Communications’ commitment to delivering high-quality, versatile surveillance solutions that meet the demands of modern security challenges. Their advanced imaging technologies, robust features, and user-friendly design make them noteworthy additions to any security setup. Whether it's for large outdoor areas or indoor environments requiring vigilant monitoring, these cameras provide the performance and reliability critical for comprehensive security.
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